Customer Return Specialist
hace 6 meses
Customer Return Specialist
This role has been designated as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.
**Who We Are**:
**How you'll make your mark**:
Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Provide an escalation link for the company field employees, executives and channel regarding customer satisfaction issues including availability, price dissatisfaction, product safety issues, complaints with the company and/or its representatives, and complaints regarding an authorized dealer or channel.
**About you**:
- Advanced English - REQUIRED
- Bachelor's Degree in business administration or computer science or equivalent education
- 2 - 4 years related experience in a telephone support position in a service or end-user support environment.
- Experience in the microcomputer industry.
- Portuguese
- Working knowledge of the field of Customer Relations.
- Verbal communication and customer service skills.
- Intermediate-level knowledge of operating systems software.
- Demonstrated writing/correspondence skills.
- Presentation skills.
- Knowledge of legal ramifications/conflicts in Customer Relations environment such as consumer rights and manufacturers' warranty responsibility.
**Join us and make your mark**
**We offer**:
- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?
Then let’s stay connected
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
**Additional Skills**:
**What We Can Offer You**:
**Health & Wellbeing**
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
**Personal & Professional Development**
**Diversity, Inclusion & Belonging**
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
**Let's Stay Connected**:
**Job**:
Services
**Job Level**:
Intermediate
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
-
Customer Return Specialist
hace 6 meses
Santa Fe, México Athonet A tiempo completoThis role has been designated as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. **Who We Are**: **How you'll make your mark**: Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written...
-
Customer Return Specialist
hace 6 meses
Santa Fe, México Hewlett-Packard CDS GmbH A tiempo completoThis role has been designated as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office. **Who We Are**: **How you'll make your mark**: Provide professional solutions to the company end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written...
-
Customer Service Liaison Specialist
hace 1 semana
Santa Catarina, Nuevo León, México International Paper A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Liaison Specialist to join our team. This is a salaried full-time position that offers a competitive salary of $60,000 - $80,000 per year.Key ResponsibilitiesThe Customer Service Liaison Specialist will be responsible for communicating with customers, estimating and entering orders, and...
-
Index Operations Specialist
hace 3 meses
Lomas de Santa Fe, México S&P Global A tiempo completo**About the Role**: **Grade Level (for internal use)**: 09 S&P Dow Jones Indices **The Role**: Associate Index Calculation and Distribution Specialist (Associate ICAD Specialist) **The Team**: The Index Calculation and Distribution Team within the Global Index Management & Production Group (IMPG). **The Impact**: The team is looking for an Associate ICAD...
-
Customer Service and Relationship Specialist
hace 1 mes
Santa Catarina, Nuevo León, México Budenheim Mexico Sa De Cv A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service and Relationship Specialist to join our team in Santa Catarina, N. L. as a remote hybrid worker. The ideal candidate will be responsible for providing exceptional customer service, managing customer relationships, and ensuring timely resolution of customer inquiries.About the RoleThis is an...
-
Customer Service and Support Specialist
hace 3 semanas
Santa Catarina, Nuevo León, México Uline A tiempo completoAt Uline, we're dedicated to delivering exceptional customer experiences. As a Customer Service and Support Specialist, you'll play a vital role in helping our customers navigate our website and online ordering systems.We're seeking a highly skilled individual to join our team. If you have a passion for providing legendary service and are fluent in both...
-
Benefits Specialist, Americas
hace 6 meses
Lomas de Santa Fe, México S&P Global A tiempo completo**About the Role**: **Grade Level (for internal use)**: 10 **About the Role**: **The Role**: Benefits Specialist, LATAM **The Team**: The Americas Benefits Team is responsible for various benefits initiatives across LATAM, Canada, and the US. The Benefits Team works closely with the People Team to ensure the company’s policies and benefits are best in...
-
Operations Management Specialist
hace 7 días
Hacienda Santa Fe, Jalisco, México Sanmina Corporation A tiempo completoAt Sanmina Corporation, we are currently seeking an Operations Management Specialist to join our team. Based on industry standards and the location of the job, the estimated salary for this position is around $85,000 per year.As an Operations Management Specialist, you will play a vital role in ensuring the logistics of materials between storage and...
-
Purchasing Support Operations Specialist
hace 4 meses
Colonia Santa Fe, México Stellantis A tiempo completoThe Purchasing Support Operations Specialist will be responsible to support the Direct, Indirect and/or the Aftermarket Purchasing Organization(s) and their varied commodities. The Purchasing Support Operations Specialist will interact with various stakeholders at Stellantis (Engineering, Program Team, Supplier Quality, Supplier Risk Management, Purchasing...
-
Technical Support Specialist 2
hace 2 semanas
Hacienda Santa Fe, Jalisco, México Sanmina Corporation A tiempo completoJob Summary:">We are seeking a skilled Technical Support Specialist 2 to join our team at Sanmina Corporation. This role will provide exceptional customer support and technical expertise in resolving complex issues.">About the Role:">This is an exciting opportunity for a motivated individual to work in a fast-paced environment, providing Level I support...
-
Application Platform Sales Specialist
hace 6 meses
Santa Fe, México Red Hat Software A tiempo completoAbout the job: Be the catalyst who creates opportunities, solves problems, and establishes working relationships with our financial services and public sector customers. The Red Hat Sales team is looking for an Aplication Plaform focused Sales Specialist to join us in Mexico City, Mexico. In this role, you will lead the growth and development of Red Hat's...
-
Purchasing Serial Life Process Specialist
hace 3 meses
Colonia Santa Fe, México Stellantis A tiempo completoThe Purchasing Serial Life Process Specialist will be responsible for supporting the Serial Life processes utilized by the Direct Materials, Aftermarket, and Raw Materials Purchasing Teams, globally, to ensure processes are both SOX and Internal Audit compliant. **Job responsibilities include but are not limited to**: - Leading and owning the overall...
-
Branch Operations Manager
hace 3 semanas
Hacienda Santa Fe, Jalisco, México Tti Latin America A tiempo completoThe Branch Operations Manager – Strategic Account Specialist is a critical role at TTI, Inc. responsible for leading the completion of large customer quote projects in Latin America.**About Us**Tti Latin America is headquartered in Fort Worth, TX, and is the world's leading authorized distributor of passive, connector, electromechanical, and discrete...
-
Bilingual Customer Service Specialist
hace 3 semanas
64650, Santa María, N. L., México Centris A tiempo completoThe Payments Triage Specialist provides essential support to Passport Payments clients, sub-merchants, and internal teams. This role requires close collaboration with the Payments Operations, Product Management, and Engineering teams, offering proactive and reactive support to ensure seamless payment operations. The Specialist is responsible for monitoring...
-
Sales Specialist Pc Services
hace 4 meses
Santa Fe, México Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for advising clients on their business challenges and developing sales strategies in collaboration with the account managers leveraging industry and organizational expertise. The role focuses on the organization’s PC services sales growth by identifying growth opportunities, developing business cases through...
-
Operational Excellence Improvement Specialist
hace 4 días
Hacienda Santa Fe, Jalisco, México Sanmina Corporation A tiempo completo**Job Overview**Sanmina Corporation is seeking an experienced Operational Excellence Improvement Specialist to join its Performance Excellence Team.**Key Responsibilities:**Support sites in achieving business goals and targets by monitoring and driving improvements as requested.Perform site reviews/audits as per the schedule and assist plants with...
-
Senior Quality Assurance Planning Specialist
hace 3 semanas
Santa Clara, México Flowserve A tiempo completoJob Description:We are seeking a highly skilled Senior Quality Assurance Planning Specialist to join our team at Flowserve. This is an exciting opportunity for a motivated individual to drive quality initiatives and contribute to the success of our organization.About the Role:The Senior Quality Assurance Planning Specialist will be responsible for planning,...
-
Logistics Specialist
hace 6 meses
Santa Fe Cuajimalpa, México Logitech A tiempo completo**The Role**: The Logistics Specialist will manage the inbound to 3 LATAM DCs (Mexico, Brazil, Uruguay) and Mexico Origin Logistics. In this role within the ‘Global Inbound Logistics” team, the Logistics Specialist will collaborate cross functionally with other Supply Chain departments in Logitech, externally with Logitech's 3rd parties and 4PL control...
-
Sales Specialist
hace 6 meses
Lomas de Santa Fe, México S&P Global A tiempo completo**About the Role**: **Grade Level (for internal use)**: 11 **About the Role**: **The Team**: We are a dynamic & energetic team comprised of experienced professionals from across the financial services industry all working together to achieve our revenue goals. We have an entrepreneurial spirit and value team work so being a team player is crucial in order...
-
Poly Specialist
hace 6 meses
Santa Fe, México Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for understanding and promoting the organization's products and using sales techniques to engage with clients and develop strong professional relationships. The role stays updated on industry trends and collaborates with cross-functional teams to offer technical support during the sales process. The role manages the...