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Customer Experience

hace 1 mes

Miguel Hidalgo, México Reclutapro Pandapé A tiempo completo

Estamos buscando un apasionado de la atención al cliente para unirse a nuestro equipo en Reclutapro Pandapé

En Reclutapro Pandapé, nos dedicamos a ofrecer soluciones innovadoras en reclutamiento y selección de personal. Valoramos la excelencia en el servicio al cliente y buscamos a alguien que comparta nuestra pasión por brindar una atención impecable.

Como representante de atención al cliente, serás el primer punto de contacto de nuestros clientes. Tu objetivo principal será resolver sus consultas, proporcionar asesoramiento y garantizar su satisfacción. La calidad de nuestro servicio al cliente es fundamental para el éxito de nuestra empresa, por lo que estamos buscando a alguien con habilidades en comunicación efectiva y resolución de problemas.

**Requisitos**:
1. Experiência previa en atención al cliente.

2. Excelentes habilidades de comunicación verbal y escrita en español e inglés.

3. Capacidad para escuchar y comprender las necesidades del cliente.

4. Paciencia y empatía para tratar a clientes en situaciones difíciles.

5. Habilidad para multitareas y gestionar eficazmente el tiempo.

6. Conocimientos básicos de informática y manejo de sistemas de atención al cliente.

**Responsabilidades**:
2. Proporcionar información precisa y completa sobre nuestros productos y servicios.

3. Resolver problemas y quejas de los clientes de manera efectiva y eficiente.

4. Mantener registros actualizados de las interacciones con los clientes.

5. Colaborar con otros departamentos para garantizar una experiência del cliente excepcional.

6. Identificar oportunidades para mejorar nuestros servicios y comunicar sugerencias al equipo de gestión.

**Ofrecemos**:
1. Un ambiente de trabajo dinámico y colaborativo.

2. Oportunidades de crecimiento y desarrollo profesional.

3. Remuneración competitiva y beneficios adicionales.

4. Flexibilidad horaria.

Si te apasiona el servicio al cliente y cumples con los requisitos mencionados, nos encantaría conocerte Esperamos contar contigo como miembro de nuestro equipo en Reclutapro Pandapé