Team Coach, Support Escalations

At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Since 2020, Lyft Mexico has been building its team and in May 2022, we opened an office in the heart of Mexico City. We have grown to more than 200 team members across...

**What you’ll do**: - Act as single point of contact to lead high profile customer and partner escalations. - Network internally with Sales, Services and Engineering to clearly define the problems that brought the customer into escalation. Assure the internal cross functional team has complete awareness of the triggers that caused the escalation. -...

Job OverviewWe are seeking a skilled Customer Support Team Lead to oversee the front line staff engaged in resolving problems with customers via telephone, email or chat sessions using full product knowledge and interpersonal skills.About Zebra TechnologiesZebra Technologies is a community of innovators who come together to create new ways of working to make...

Lionbridge Games is a team of forward-thinking professionals, passionate gamers, and detail-oriented experts. We deliver gaming experiences that exceed expectations without compromise.As a Senior Player Support Agent at Lionbridge Games, you will take on a leadership role within our support team. Your primary responsibility will be to provide expert...

**Req ID**: 194053 We are currently seeking a Agile Team Coach to join our team in Mexico City, México (MX-MEX), Mexico (MX). As an Agile Coach, you will work with Client Delivery Teams, Product Owners, Scrum Masters, and the NTT DATA Business Agility Enablement team to assist with ongoing deployment of Agile practices across clients. You will also work...

**Who we are** Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the...

**Who we are** Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the...

Multiplica Talent is looking for you! We are a human resources consulting company focused on recruiting digital and technology talent. We are excited to meet an Agile Coach who can help guide teams towards Agile methodologies and support the growth and improvement of the company. As an Agile Coach, you will collaborate with employees at all levels and roles,...

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots,...

**Who we are** Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the...

Sr Team Leader MX-DF-Mexico DF **Description**:** What You’ll Be Doing** The Senior Team Leader is primarily responsible for the day-to-day leadership and performance of a team of agents and lead agents in the Customer Relationship Center (CRC). The Senior Team Leader will direct, supervise, evaluate and coach their direct reports ensuring an exceptional...

The team of experts providing analytical services to healthcare clients is looking for a great, long-term Support Team Lead - Health-Tech, you will architect and cultivate a world-class support experience for doctors using a flagship Chrome plugin, directly influencing product strategy and user success. You will join an international team of first-class...

**Company Description**: - Work smart, have fun and make an impact!_ **Our purpose is to guide all companies toward a sustainable world.** EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give...

**About Ergeon**: We are disrupting the trillion-dollar construction industry with technology, making it possible for almost any profession to operate remotely. Our company is the only startup combining the strengths of technology and remote work to solve the challenges of residential construction. Unlike most other products and services, hiring a...

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

**RH**:Omar Gonzalez** **Location**:Aguascalientes/CDMX** **Industry - Sector: CPRD** **What you’ll do?** - **Business support, product management, IT teams, to identify work improvements Planning and organization, identification of areas of improvement in current business processes Planning and organizing activities according to identified areas of...

At Percepta, we bring first-class service across each market we support. As a **Team Leader ** in **Mexico City.** you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. **What You’ll Be Doing** The Senior Team Leader is primarily responsible for the day-to-day...

**All roles at JumpCloud are Remote unless otherwise specified in the Job Description.** **About JumpCloud** - JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used...

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots,...