Team Lead, Support Escalations

At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Since 2020, Lyft Mexico has been building its team and in May 2022, we opened an office in the heart of Mexico City. We have grown to more than 200 team members across...

Job OverviewWe are seeking a skilled Customer Support Team Lead to oversee the front line staff engaged in resolving problems with customers via telephone, email or chat sessions using full product knowledge and interpersonal skills.About Zebra TechnologiesZebra Technologies is a community of innovators who come together to create new ways of working to make...

The team of experts providing analytical services to healthcare clients is looking for a great, long-term Support Team Lead - Health-Tech, you will architect and cultivate a world-class support experience for doctors using a flagship Chrome plugin, directly influencing product strategy and user success. You will join an international team of first-class...

At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...

Lionbridge Games is a team of forward-thinking professionals, passionate gamers, and detail-oriented experts. We deliver gaming experiences that exceed expectations without compromise.As a Senior Player Support Agent at Lionbridge Games, you will take on a leadership role within our support team. Your primary responsibility will be to provide expert...

**MEXICO CITY, MEXICO /** **INCODE /** **PAYROLL** - At Incode we are expanding the team to hire someone to build and lead our Technical Support team across the globe. **Requirements**: - Create the infrastructure, team, processes, and vision for world-class 24/7 operations - Oversee the day-to-day operations of the Technical Support Team - Act as a...

**Why Verifone**: For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in...

We are seeking a highly experienced Customer Support Team Lead to join our team at Cozymeal. In this role, you will be responsible for leading a team of customer support associates and ensuring that all customer inquiries are handled efficiently and effectively.About the RoleThis is an exciting opportunity to join a fast-paced and dynamic operations team...

Job OverviewEaton's Corporate Sector division is seeking a seasoned Technical Support Supervisor to lead our Customer Care Technical Support Center in Queretaro, Mexico.

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots,...

About the RoleAs a Senior Analyst Escalations, Customer Care, you will play a vital role in supporting our agents and partners network in the Americas Region.Your ResponsibilitiesYou will be responsible for proactively contacting agents to obtain business intelligence and collaborating with internal teams on managing relationships with agents and key...

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.Our platform is built to help imaginations thrive, and this is doubly true of the teams that make TikTok possible.To us, every challenge is an opportunity; to learn, to innovate, and to grow as one team.We drive impact - for ourselves, our...

[ **Note **] This is a **100% home office** opportunity and **100% ENGLISH **job. The competition for our remote roles is high, so please take into account that a** complete and well-written CV** could help you cut the line to an interview much faster! We recommend using a free tool such as resume.io to make sure your resume shines above all others! Porch...

Trainer / Team Lead Hybrid **Trainer / Team Lead Hybrid** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Trainer / Team Lead Hybrid working on site in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company...

The Dispatch Team Lead is responsible for ensuring and providing office support and exercising administrative duties and is responsible for providing support, guidance, and direction to Dispatchers, ensuring that local data applicable to the production, management, and maintenance of effective and efficient schedules is well overseen and accurately...

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots,...

Mexico City, MexicoJob Title: Senior Team Lead Location: Mexico City, Mexico As a Senior Team Lead at Lionbridge Games, you will play a pivotal role in ensuring the quality and efficiency of our testing operations. You will be responsible for leading and coordinating a team of professionals to deliver high-quality work on time and within budget. Your role...

**Company Description**: - Work smart, have fun and make an impact!_ **Our purpose is to guide all companies toward a sustainable world.** EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give...

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

Team Lead, Service Delivery - Bilingual Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Team Lead working remotely in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC **What You’ll Do** Do you love leading? Looking for an opportunity to learn more...