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Bilingual Customer Service Representative
hace 4 meses
The role
- Provide Customer Service for a Financial company in the US
- Provide solutions to customer problems aligned with the established procedures of the company
- Coordinate with the operations team to solve customer issues
What we need
- Bilingual speaking agent (English and Spanish): Native level
- Have great grammar and sentence construction skills
- Have a positive attitude and willingness to learn
- Experience in the customer service industry
- Have a detail oriented mentality
- Proactive work habits
- You need to care more about finding a solution than assigning blame
- Schedule is Tuesday to Friday, from 5 pm to 9 pm, Saturday and Sunday, from 9 am to 5 pm
**Salary**: $3,500.00 - $4,000.00 per week
Ability to commute/relocate:
- 22015, Tijuana, B.C.: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer Service: 1 year (preferred)
**Language**:
- English (required)
- Spanish (required)
Expected Start Date: 20/02/2023