Lifecycle Engagement Manager

hace 4 meses


Ciudad de México Match Group A tiempo completo

The core engagement team at Tinder covers all user-facing communication to our users, so we are always looking to polish, refine, and redefine how we contact those using the app. We work closely with all teams to ensure that their work gets showcased to the right members of Tinder, and communicated out in all the countries and languages where the app is available. Our CRM lifecycle series and events are changing the way in which our members interact with each other, and we have front row seats to help craft that process. Our team has the most number of AB tests and projects being worked on at any time at Tinder and try to test often and test smart to grow our understanding of our members. The team knows how to work hard while ensuring that we also focus on energies smartly towards the highest priority tasks and campaigns.

**In this role you will**:

- Be a key problem-solver in helping keep projects on track and on time, while keeping all partnering teams up to date on progress
- Be detail-oriented to ensure campaigns are set up and deployed correctly to help to increase member engagement and reduce churn
- Coordinate with internal partners (marketing / product managers / engineering) on delivery of projects and campaigns
- Own day-to-day communication and project coordination with internal clients
- Help define and refine the process for quick creation and QA of engagement campaigns from all teams to help create a more effective system of project management
- Execute and report results of A/B and multivariate tests

**We're looking for**:

- 4+ years of engagement/CRM experience (preferably with list sizes 150,000+)
- Eye for detail to ensure campaigns and projects are up to specifications and out on time
- Ability to manage and refine internal processes to help maximize efficiency
- Decent understanding and/or familiarity of the app space and able to collaborate with business, design, engineering and product management
- Experience with enterprise level Engagement platform (Leanplum, Braze, Urban Airship)
- Knowledge of CAN-SPAM, GDPR and opt-in and opt-out practices.
- Excellent communication skills and ability to interface effectively with other departments
- Familiarity with HTML, SQL, Sketch
- Ability to multitask, prioritize, and keep up with a large volume of tasks in a fast-paced environment.
- Passion for collaboration and working in a team environment



  • Ciudad de México, Ciudad de México Amazon Data Services MX, S. de - F50 A tiempo completo

    Job Title: Lifecycle Marketing ManagerAmazon Data Services MX, S. de - F50 is seeking a highly skilled Lifecycle Marketing Manager to join our Prime Video team. As a key member of our marketing team, you will be responsible for creating and executing end-to-end lifecycle marketing campaigns to drive customer growth and engagement.Key Responsibilities:Develop...


  • Ciudad de México, Ciudad de México SWORD Health, Inc A tiempo completo

    About the RoleSword Health, Inc. is a pioneering healthcare technology company on a mission to revolutionize pain management. We're seeking an exceptional Lifecycle Marketing Manager - Acquisition to join our marketing team and contribute to our hyper-growth phase.Key ResponsibilitiesDevelop and execute high-impact marketing strategies to optimize Sword's...


  • Ciudad de México, Ciudad de México SWORD Health, Inc A tiempo completo

    Sword Health, Inc. - Lifecycle Marketing Manager - AcquisitionAbout Us:Sword Health, Inc. is a pioneering healthcare technology company on a mission to revolutionize the way pain is managed. With a strong focus on innovation and customer satisfaction, we're committed to delivering exceptional results and making a meaningful impact on people's lives.Job...


  • Ciudad de México, Ciudad de México SWORD Health, Inc A tiempo completo

    About the RoleSword Health, Inc. is a pioneering healthcare technology company on a mission to revolutionize pain management. We're seeking an exceptional Lifecycle Marketing Manager - Acquisition to join our marketing team and contribute to our hyper-growth phase.Key ResponsibilitiesDevelop and execute high-impact marketing strategies to optimize Sword's...

  • Engagement Manager

    hace 5 meses


    Ciudad de México TechCoreGlobal A tiempo completo

    **Job Title**:Engagement Manager **Job Location**:CDMX, Mexico **We need a strong technical engagement manager with experience in IPTV and OTT to be involve in the project locally at the earliest.** - Well versed with customer relationship, account farming & Mining; - Techno Functional & Commercial Experience; - Telecom, OTT & OSS/BSS, Media & Video...


  • Ciudad de México, CDMX Paper Street Media A tiempo completo

    **Who we are - **We are web-based video-on-demand networks with a focus on adult entertainment, based out of Downtown Miami.** **We are a group of creative souls with diverse backgrounds. If you are also a true believer of work hard & play hard, this is the place to be. At PSM, you will enjoy a fun & casual environment, team-building retreats, startup...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About the RoleThe Digital Customer Engagement Manager is responsible for end-to-end customer engagement and delivery of contractual agreements and services for SAP Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables.Key ResponsibilitiesOversee the customer lifecycle from contract signing to...


  • Ciudad de México, Ciudad de México Workday Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleThe Sr. Associate Engagement Manager will oversee the entire lifecycle of deployments utilizing the Workday Deployment Methodology, leveraging their expertise to resolve complex issues in innovative ways. This role is responsible for collaborating with and supporting Engagement Managers and Project Directors throughout the project timeline to...


  • Ciudad de México, Ciudad de México Amazon Data Services MX, S. de - F50 A tiempo completo

    About the RoleWe are seeking a highly skilled Lifecycle Marketing Manager to join our Amazon Prime Video LATCANZ Central Marketing Team. As a key member of our team, you will be responsible for creating and executing end-to-end lifecycle marketing campaigns to drive customer growth and engagement across multiple marketplaces.Key ResponsibilitiesDevelop and...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About the RoleThe Digital Customer Engagement Manager is responsible for end-to-end customer engagement and delivery of contractual agreements and services for SAP Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables.Key ResponsibilitiesOversee the customer lifecycle from contract signing to...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About the Role:The Digital Customer Engagement Manager will be responsible for end-to-end customer engagement and delivery of contractual agreements and services for SAP Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables.Key Responsibilities:Oversee the customer lifecycle from contract signing...


  • Ciudad de México, Ciudad de México Workday Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleThe Senior Associate Engagement Manager will be responsible for managing full lifecycle deployments utilizing the Workday Deployment Methodology. This role requires a professional with expertise in resolving issues in creative and effective ways, partnering with and supporting Engagement Managers and Project Directors throughout the project...

  • Lifecycle Manager

    hace 2 semanas


    Ciudad de México, CDMX Global Payments A tiempo completo

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Customer Engagement Manager to join our SAP Enterprise Cloud Services team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and ensuring seamless service delivery for our SAP Cloud customers.Key ResponsibilitiesOversee the customer lifecycle...


  • Ciudad de México, Ciudad de México Amazon Data Services MX, S. de - F50 A tiempo completo

    About the RoleWe are seeking a highly skilled Lifecycle Marketing Manager to join our team at Amazon Data Services MX, S. de - F50. As a key member of our Central Marketing Team, you will be responsible for driving customer growth and engagement through a broad combination of marketing channels across marketplaces.Key ResponsibilitiesOwn the customer...


  • Ciudad de México, Ciudad de México Amazon Data Services MX, S. de - F50 A tiempo completo

    About the RoleWe are seeking a highly skilled Lifecycle Marketing Manager to join our team at Amazon Data Services MX, S. de - F50. As a key member of our Central Marketing Team, you will be responsible for driving customer growth and engagement through a broad combination of marketing channels across marketplaces.Key ResponsibilitiesOwn the customer...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About the RoleThe Digital Customer Engagement Manager is responsible for end-to-end customer engagement and delivery of contractual agreements and services for SAP Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables.Key ResponsibilitiesOversee the customer lifecycle from contract signing to...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About the RoleThe Digital Customer Engagement Manager is responsible for end-to-end customer engagement and delivery of contractual agreements and services for SAP Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables.Key ResponsibilitiesOversee the customer lifecycle from contract signing to...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Customer Engagement Manager to join our SAP Enterprise Cloud Services team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic customer engagement.Key ResponsibilitiesOversee the customer lifecycle from...


  • Ciudad de México Workday Mexico S. de R.L. de C.V. A tiempo completo

    About the Role The Sr. Associate Engagement Manager will manage full lifecycle deployments utilizing the Workday Deployment Methodology and use their professional expertise to resolve issues in creative and effective ways. This role is responsible for partnering with and supporting Engagement Managers and Project Directors throughout the project timeline...