Predictpulse Customer Support Specialist

hace 2 semanas


México Eaton Corporation A tiempo completo

**What you’ll do**:
A. Primary role that responds to and triage Predict Pulse critical alarms and predictive alerts.
C. Responsible for data collection and managing Lost Communications reporting
D. Lost Commuications alarms received through the PredictPulse administrative portal.
E. Provide verbal and written technical support for internal and external customers
F. Support field technicians and tech support with PredictPulse activations and associated work order and/or part requests.
G. Help the team meet KPI’s (key performance indicators)
H. Ability to perform assigned duties in a team atmosphere while also having the ability to work independently

**Qualifications**:
Bachelor degree in a technical field necessary.
Minimum customer interaction experience (3 years)

**Skills**:

- Technical knowledge
- Bachelors degree from an accredited institution in Engineering/Computer Science/IT/ or other Technology field
- Strong listening, written and verbal communication skills
- High Ability to speak, write, and read English - Fully bilingual

Preferred:
- Minimum of 2 years Software and Connectivity experience
- Drive for results
- Makes Decisions & Solves Problems
- Demonstrates a Collaborative Style
- Promotes and Champions Change
- Business Acumen
- Pursues personal development



  • Ciudad de México Hustler Marketing A tiempo completo

    **Company Introduction**: - FATJOE is a leading company founded in 2012, renowned for being one of the world's largest providers of outsourced Link Building, SEO Services, Content Creation, Design, and Video services. With a global reach, we collaborate with over 5,000 agencies worldwide on link building and content marketing campaigns. Our commitment to...


  • México ABB A tiempo completo

    **Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Sales Support Specialist

    hace 1 semana


    México ABB A tiempo completo

    **Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • México MedTrainer A tiempo completo

    **Company Description** MedTrainer is an innovator in the healthcare industry, changing the landscape of technology offers with the Medtrainer Platform Solution comprised of our proprietary Learning Management System (LMS), our core focus on Compliance Training as well our Managed Services offering in Credentialing and Compliance Management. **Profile...


  • México Bastian Solutions A tiempo completo

    Sales Order Support Specialist **Full-time/Part-time** Full-time **FLSA** Exempt **Alternate Locations** Nicolas Zapata 1140, San Luis Potosí, MEX-SLP 78250 **Job Overview** The Sales Order Support Specialist will have a pivotal role in ensuring smooth operations for US Teams while working remotely from Mexico. Responsibilities encompass a range of...


  • Ciudad de México Gordian Staffing A tiempo completo

    **Description**: **Gordian Staffing, A New Way of HR** We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets. **Our...

  • Customer Support

    hace 4 semanas


    México Tata Consultancy Services A tiempo completo

    Role: Customer Support Executive Location: Queretaro(Onsite) Greetings! Thank You

  • Customer Care Specialist

    hace 4 semanas


    México Kerry A tiempo completo

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...


  • México DIVERSIFIED GLOBAL LOGISTICS A tiempo completo

    Customer Support Specialist / General Admin American Trade Company is looking for a talented asset to fill the position of CSR/General Admin. This position will require the below: 1) Bi-Lingual in Spanish/English 2) Ability to understand and convert imperial vs metric weights and measures. 3) General understanding of data entry. 4) High level of...

  • IT Support Specialist

    hace 3 semanas


    Ciudad de México Ware Malcomb A tiempo completo

    Ware Malcomb has an exciting opportunity for an IT Support Specialist in our Mexico City office! The IT Support Specialist is responsible for supporting our end users in the Mexico City office, and other locations as assigned by IT leadership. This help desk role has the primary responsibility of troubleshooting and/or triaging tickets from team members in...


  • Ciudad de México Rockwell Automation A tiempo completo

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...


  • México EX Squared Outcoding A tiempo completo

    Become an Outcoder as a Application Support Specialist The Application Support Specialist is responsible for working as part of our IT Service Desk to oversee the onboarding and maintenance of A&H applications in a level 1 support role to streamline business operations, achieve business goals, and ensure optimum performance of existing applications. What...


  • Ciudad de México Rarible, Inc. A tiempo completo

    Interested in building Web 3 with us? The next few years in crypto, NFTs, and Web3 belong to builders and believers — not short-term speculators. At Rarible, we believe that Web 3 will spread only when teams create excellent infrastructure, fill gaps, and provide solutions that benefit communities and create a better internet for everyone. If this...


  • Ciudad de México ABB A tiempo completo

    **Customer Service Specialist - Senior**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....


  • Ciudad de México Trykeep A tiempo completo

    At Keep, we embarked on a mission started by a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology? This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from credit cards to...


  • México NTT DATA A tiempo completo

    We are currently seeking a Network Support Specialist Advisor to join our team in Mexico **Position overview** - Act as point of escalation for the Network Data team and collaborate with internal services support teams to ensure timely resolution of issues. - Manages the development of innovative and cost-effective solutions to problems of clients. -...

  • Customer Support Manager

    hace 4 semanas


    México, Hermosillo, Son. APS Personeelservice A tiempo completo

    Functieomschrijving Customer Support Manager Haal jij energie uit het binnenhalen en onderhouden van klantrelaties? Dan is deze functie als Customer Support Medewerker dé functie voor jou! Naast het onderhouden en opbouwen van klantrelaties ga je ook de Accountmanagers ondersteunen met het werven van nieuwe klanten. Het betreft een fulltime functie...


  • Ciudad de México Panduit A tiempo completo

    At Panduit, Our People Make the Difference. Our diverse life experiences and perspectives fuel innovation as we explore without limits and Think Differently to help our customers better connect with those they serve. We are committed to making a positive impact on the world: Employee volunteerism and outreach projects help us connect and give back to the...


  • México Ericsson A tiempo completo

    **About this outstanding opportunity!** As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own...


  • México DY AUTO MEXICO A tiempo completo

    Se busca Customer Serivce Specialist encargado de la relacion con clientes, aclaraciones, dudas y seguimiento y solucion de problemas, contacto con clientes de USA y otros con habla en Ingles por lo tanto se requiere de buen nível conversacional. persona proactiva y autosuficiente para realizar su trabajo con enfoque a objetivos. Preferente experiência...