Artist Support Specialist
hace 9 meses
Company Description
**Job Description**:
- Resolve issues and questions customers have about TuneCore products and services
- Work within TuneCore’s administrative system to update and correct account issues; cancel account content as needed
- Product & account management
- Provide information on customer and product issues to your team’s Lead Agent
- Work with a team on special projects as needed
- Report technical and communication issues to better service TuneCore artists
- Perform other duties as assigned by management
- Work on a flux schedule to provide support for our artists over weekend hours.
**Qualifications**:
- At least two years of experience working in an office and/or customer service
- BA/BS preferred
- Strong communications skills: written, verbal, and interpersonal
- Working knowledge of Mac and the Microsoft Office Suite
- Manage time effectively and prioritize workload
- Ability to work well independently, and as part of a team
- An understanding of the digital music industry
- Fluent in English and Spanish
- Experience with Zendesk a plus
- BS/BA degree
-
Artist Support Specialist
hace 5 meses
Ciudad de México, CDMX Believe A tiempo completo**Company Description** Before TuneCore, artists needed to be signed to a record label to sell their music online. In 2006, we democratized the industry by partnering directly with digital stores and streaming platforms to enable any musician to sell their songs worldwide while retaining 100% ownership of their music. Today, TuneCore is the leading...
-
Content Specialist
hace 2 semanas
Ciudad de México TuneCore A tiempo completoCompany Description **About TuneCore**: Before TuneCore, artists needed a label to sell their music online. In 2006, we changed the game by partnering with digital stores and streaming platforms to enable any musician to sell their songs worldwide while keeping 100% of their sales revenue. Today, TuneCore is the leading music distribution service for...
-
Artist Support, Team Lead
hace 19 horas
Ciudad de México Believe A tiempo completoCompany Description Company Description Founded in 2005, believe is the worldwide leader in digital audio and video distribution for independent artists and labels. It is by combining technological and artistic skills in the service of digital distribution that the Group has based its expertise and has quickly positioned itself as a new player in the music...
-
Digital Distribution Specialist
hace 1 mes
Ciudad de México, Ciudad de México Believe A tiempo completo**Company Overview**Become part of Believe, the worldwide leader in digital audio and video distribution for independent artists and labels.We are a global company with over 1,500 people in 50 countries, distributing more than a third of the world's digital music in volume. Our mission is to best serve and develop all artists and labels with care,...
-
Customer Support Specialist
hace 7 meses
Ciudad de México Sur A tiempo completoWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Destination Support Specialist
hace 7 días
Ciudad de México, Ciudad de México Tui A tiempo completoAbout the RoleWe are seeking a highly skilled and organized Destination Support Specialist to join our Operations Support Team in Cancun. This is an exciting opportunity to work as a link between our Operations Support Hub, Central Functions, and across the Destination.In this role, you will assist the Operations Support Team Manager with the onboarding and...
-
Artist Support Specialist
hace 4 días
Ciudad de México TuneCore A tiempo completoCompany Description Before TuneCore, artists needed to be signed to a record label to sell their music online. In 2006, we democratized the industry by partnering directly with digital stores and streaming platforms to enable any musician to sell their songs worldwide while, keeping 100% of their sales revenue. Today, TuneCore is the leading music digital...
-
Sr. Manager, Artist and Partner Relations
hace 2 semanas
Ciudad de México TuneCore A tiempo completoCompany Description **About TuneCore**: Before TuneCore, artists needed a label to sell their music online. In 2006, we changed the game by partnering with digital stores and streaming platforms to enable any musician to sell their songs worldwide while keeping 100% of their sales revenue. Today, TuneCore is the leading music distribution service for...
-
Sr. Manager, Artist and Partner Relations
hace 2 semanas
Ciudad de México TuneCore A tiempo completoCompany Description **About TuneCore**: Before TuneCore, artists needed a label to sell their music online. In 2006, we changed the game by partnering with digital stores and streaming platforms to enable any musician to sell their songs worldwide while keeping 100% of their sales revenue. Today, TuneCore is the leading music distribution service for...
-
Sr. Manager, Artist and Partner Relations
hace 2 semanas
Ciudad de México TuneCore A tiempo completoCompany Description **About TuneCore**: Before TuneCore, artists needed a label to sell their music online. In 2006, we changed the game by partnering with digital stores and streaming platforms to enable any musician to sell their songs worldwide while keeping 100% of their sales revenue. Today, TuneCore is the leading music distribution service for...
-
Senior Integration Support Specialist
hace 12 horas
Ciudad de México, Ciudad de México NTT Data A tiempo completoAbout the RoleWe are seeking a skilled Senior Integration Support Specialist to join our team in Guadalajara, Mexico. As a key member of our operations support team, you will play a vital role in ensuring the smooth operation of our Tibco integrations.
-
Ops Support Specialist
hace 18 horas
Ciudad de México Citi A tiempo completoThe Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4...
-
Lead Tech Support Specialist
hace 7 meses
Ciudad de México Solera A tiempo completoWho We Are - The Role The Team Lead Technical Support Specialist provides technical assistance to internal and external customers. This High-level specialist should receive very little instructions on routine work; exercises prudent judgment within the defined processes and practices of the department in troubleshooting and developing solutions to a variety...
-
People Operations Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Wellhub A tiempo completoRole OverviewWe are seeking a People Operations Support Specialist to join our rapidly growing team in Mexico City. This role will be responsible for providing exceptional support to employees across Latin America and the US, ensuring seamless onboarding, offboarding, and overall HR experience.
-
Logistics Operations Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Fedex Express Lac A tiempo completoJob OverviewFedEx Express Latin America and Caribbean Division is a world-class company seeking an experienced Logistics Operations Support Specialist to join our team.
-
Associate Tech Support Specialist
hace 3 semanas
Ciudad de México Solera A tiempo completoWho We Are The Role The Associate Technical Support Specialist provides technical assistance to internal and external customers. This mid-level specialist should receive very little instructions on routine work; exercises prudent judgment within the defined processes and practices of the department in troubleshooting and developing solutions to a variety...
-
Artist Partnership Manager, Región de Mexico
hace 2 días
Ciudad de México ByteDance A tiempo completoAbout Us Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why...
-
Ops Support Specialist
hace 7 meses
Ciudad de México Citi A tiempo completoThe Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3...
-
Customer Support Specialist Intern
hace 4 días
Ciudad de México ABB A tiempo completo**Customer Support Specialist Intern**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...
-
Senior Technical Artist
hace 1 mes
Ciudad de México, CDMX Globant A tiempo completoWe are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect. Right now, we are looking for a **Technical Artist** to join our Gaming Studio at Globant! As a **Technical Artist** you will assist in...