Customer Service for Property Management Software

hace 5 meses


Desde casa, México Mosaic Global A tiempo completo

We are looking for a full-time Customer Service Representative for a U.S. Property Management Software Platform. This person must have a great customer service mentality and excellent written and spoken English.

**Job responsibilities**
- Providing an excellent experience for our users through positive interactions and problem solving skills.
- Implementing company's policy while supporting the customer to solve their problems and understand the software better.
- Escalating tickets for issues that require IT support.

**What we are looking for**
- Advanced English level both written and spoken
- Previous experience in Property Management Companies and using software for property management (Fixt, Yardi, Appfolio, or similar)

**What we offer**
- Monthly salary of $15,000 before taxes
- Home office bonus of $800 pesos a month
- Mexican law benefits
- 100% remote position

Tipo de puesto: Tiempo completo

Sueldo: $15,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Trabajo desde casa

Lugar de trabajo: Empleo remoto



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