Engagement Centre Training Specialist

**ROLE PROFILE****JOB TITLE: Training Specialist****ROLE SUMMARY****At British American Tobacco, we are committed to delivering world-class customer service to our consumers and distributors. Our engagement centre is dedicated to providing multi-channel support and has a team of experts ready to assist them.****The Training Coordinator's primary role is to...

**ROLE PROFILE** **JOB TITLE: Engagement Centre Supervisor*** **CITY & COUNTRY: Monterrey, Mexico** **ROLE SUMMARY** **The Engagement Centre is fully dedicated to deliver a world class customer service to our consumers and distributors in the US. We provide multi-channel support and have the best team of people ready to assist them.** **The...

At BairesDev, we've been a leader in technology projects for over 15 years, delivering cutting-edge solutions to top clients worldwide.Our diverse team of 4,000+ tech professionals, ranked among the world's Top 1%, works remotely on impactful roles that drive global growth.As a Community Engagement Specialist at BairesDev, you'll support our Client Solutions...

**AT BAT MEXICO WE ARE LOOKING FOR AN ENGAGEMENT CENTRE AGENT** **ROLE SUMMARY** **As British American Tobacco is constantly evolving, there is potential to grow with us in the engagement centre or to other areas of the company.** **ACCOUNTABILITIES** - **Handle support/service escalations to/from clients**: - ** Transfer calls to the Tier 2...

Job Title: Client Engagement AssociateAt Msights, we are seeking a highly skilled and motivated Client Engagement Associate to join our team. As a Client Engagement Associate, you will play a critical role in ensuring our clients realize the maximum return on their investment and understand how to use the MSIGHTS Platform to drive marketing decisions.Key...

**ROLE PROFILE** **JOB TITLE: Workforce Management Analyst** **EXTERNAL JOB TITLE: Workforce Management Analyst OR WFM Analyst*** **CITY & COUNTRY: Monterrey, Mexico** **ROLE SUMMARY** **The engagement centre is fully dedicated to provide world class customer service to our consumers and distributors in the US. We provide multi-channel support and have...

About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our Engagement Centre team. In this role, you will be responsible for providing exceptional customer service to our clients through inbound calls, website registration inquiries, and general questions or concerns.As a key member of our team, you will...

**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT **MEXICO **IS LOOKING FOR AN** ENGAGEMENT CENTRE JR AGENT **SENIORITY LEVEL**:Entry Level **FUNCTION**:...

**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT MEXICO IS LOOKING FOR AN ENGAGEMENT CENTRE OPERATIONS MANAGER** **ROLE POSITIONING AND OBJECTIVES** The role is responsible...

**Schedule: FT** **Job Type: Hybrid** **Salary Type: Salary** **About the Role** The Senior Training Specialist is an integral part of the Uber Freight organization. This job requires working closely with stakeholders and the ability to prioritize a wide range of projects at the same time. This job will involve virtual and in-person instructor-led...

**Transforming Operations Excellence**At British American Tobacco, we're seeking a seasoned Engagement Centre Operations Manager to lead our team to new heights. As a key member of our leadership team, you'll be responsible for driving operational efficiency, ensuring seamless processes, and fostering a culture of excellence.**Key Responsibilities:**Lead and...

**BAT is evolving at pace into a global multi-category business. With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry** **To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!** **British American Tobacco** **Mexico **has an exciting...

About NCR AtleosWe are a global leader in expanding financial access, with a dedicated team of 20,000 employees working together to optimize branch operations, improve efficiency, and maximize self-service availability for financial institutions and retailers worldwide.Our company is headquartered in Atlanta and continues to grow and evolve as a leading...

**IMPORTANTE EMPRESA FINANCIERA CONTAC CENTER DE EUA TE INVITA A FORMAR PARTE DE SU EQUIPO DE TRABAJO** **Perfil** Responsable de la capacitación directa, el entrenamiento y la tutoría de los nuevos centros de contacto. Contratas en el área de Cobranzas y Atención al Cliente Inbound. El objetivo principal de este puesto es preparar adecuadamente a los...

BAT is evolving at pace into a global multi-category business. With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey! British American Tobacco Mexico has an exciting opportunity for...

**Position Overview** - To be a “trusted advisor” to our clients by being an expert in the MSIGHTS Platform. “Client Engagement” is about ensuringour clients realize the maximum return on their investment and understand how to use the MSIGHTS Platform to drive marketing decisions. - Primary functions may include user training, support case...

**Training Programs**The Training Coordinator at North American Production Sharing is responsible for designing, implementing, and overseeing training programs for employees at all levels within the organization. They will assess training needs, develop curriculum, and manage the delivery of training sessions. The Training Coordinator will also evaluate the...

At Kansas City Southern, we're seeking a skilled professional to fill the role of Instructor Especialista Technical Training Specialist. As a key member of our team, you will be responsible for designing and delivering complex technical training programs to our employees.About the RoleThis position involves developing, implementing, and maintaining advanced...

Job Title: Training Programs ManagerMain Responsibilities:Develop and implement training programs for union employees.Monitor training sessions to ensure effective delivery and participant engagement.Evaluate the effectiveness of training programs and implement improvements.Communicate training schedules and requirements to participants and...

Job Description**Role Summary**We are seeking a skilled Training Development Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing training programs that drive business results and support the growth of our team members.Key Responsibilities:Design and deliver training programs that meet the...