Groceries and Retail Cx Program Manager

**About the Role** At Uber, providing excellent customer support to our users is a core feature of our product experience. As a Delivery CX Sr. Program Manager, you will be responsible for listening to users, understanding the root causes of painful customer experiences and helping to design solutions to reduce them, striving to build a phenomenal...

About DiDi Global Inc.DiDi Global Inc. is a leading mobility technology platform that offers a wide range of app-based services across various markets. Our mission is to create better life experiences and greater social value by building a safe, inclusive, and sustainable transportation and local services ecosystem for cities of the future.About the CX...

**About the Role** As a Delivery Customer Experience Program Leader, you will play a pivotal leadership role in shaping and executing strategic initiatives that enhance customer satisfaction and drive operational excellence across Latin America. You will leverage your deep understanding of both technology and customer behavior to create seamless, engaging...

About UsAt Servicios Comerciales Amazon Mexico S. de R.L. de C.V., we are committed to delivering exceptional customer experiences that exceed our customers' expectations. To achieve this goal, we need talented professionals who share our passion for customer-centricity.Job SummaryWe are seeking a Senior Program Manager to join our Customer Experience...

**Summary** Posted: Aug 13, 2024 Role Number**:200556834** The people here at Apple don’t just build products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading...

**Company Description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit...

We're revolutionizing the fitness & wellness industry, and we're looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry's most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we're...

Poste Louis Vuitton is seeking a Retail Learning Manager who will ensure the full execution of the LVA Retail Learning strategy for the Mexico, Caribbean and Central America region. This busy and diverse role will work collaboratively with our store teams and cross-functional partners, monitoring and assessing the effectiveness of all training provided....

Bachelor's degree - 5+ years of supply chain experience - 5+ years of managing stakeholders in cross-functional project experience - 5+ years of program or project management experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - 5+...

Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

**About the Role** *** At Uber, providing excellent customer support to our users is a core feature of our product experience. As a CX Program Manager, you will be responsible for listening to users, understanding the root causes of painful customer experiences and helping to design solutions to reduce them, aiming to build a great experience for Eaters in...

MEX CX Manager Country: Mexico **WHAT YOU WILL BE DOING** Funciones: - Creación y coordinación de textos referente a experiência del cliente, para contenidos en publicaciones internas. - Gestión y emisión de comunicados que refuercen la cultura Customer Centric. - Contribución en planeación y gestión de eventos. - Contribución en implementación...

About the RoleWe are seeking a highly skilled Senior Program Manager to join our Customer Experience Program team at Amazon Mexico. As a key member of our team, you will be responsible for driving customer-centric initiatives and leading strategic and tactical actions to improve the customer experience.Key ResponsibilitiesAct as the point of contact for...

Job OverviewWe are seeking a seasoned Principal Strategic Program Manager to join our Corporate Program Management Office (CPMO) in Mexico City. As a key member of our team, you will be responsible for leading transformation programs that drive business outcomes and deliver on our company strategy.The ideal candidate will have a proven track record of...

Job Title: Country ManagerAt BESTSELLER, we are seeking a highly qualified and experienced Country Manager to lead our Wholesale and Retail operations in Mexico and the Central America and the Caribbean region.Key Responsibilities:Develop and implement strategies to drive business growth and expansion in the region.Lead and manage cross-functional teams to...

Job Title: Technical Data Program ManagerAt MX003 Marsh And Mclennan Servicios S.A. De Cv, we are seeking a highly skilled Technical Data Program Manager to join our Data, Analytics, and AI Engineering team. As a key member of our team, you will be responsible for leading and managing technical data projects using Agile methodologies, ensuring adherence to...

**Program Manager** As a Program Manager for Lionbridge Games, you will hold a leadership role responsible for overseeing content delivery from our Mexico site. This includes directly managing multidisciplinary teams comprising Project Managers, Language Leads, and Audio professionals. Your teams will collaborate with various stakeholders to ensure seamless...

Job Title: Technical Data Program ManagerAt MX003 Marsh And Mclennan Servicios S.A. De Cv, we are seeking a highly skilled Technical Data Program Manager to join our Data, Analytics, and AI Engineering team. As a key member of our team, you will be responsible for leading and managing technical data projects using Agile methodologies, ensuring adherence to...

**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 5 years of experience in program or project management. - 5 years of experience with multiples stakeholder management. **Preferred qualifications**: - Experience in customer - or client-facing engagements. - Proven track record of successfully leading and implementing...

**Job Summary** The Program Manager will play a crucial role in optimizing processes and driving successful outcomes for Google Cloud Learning Services for Content Development teams. You will collaborate with internal and external stakeholders to ensure seamless execution of various projects and initiatives. This role demands exceptional organizational...