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Customer Services Representative

hace 4 meses

Tijuana, México North American Production Sharing de México S.A. de C.V. A tiempo completo

**Customer services representative not a call center**

**Responsibilities**:

- Help both casual and tech savvy customers in navigating our website, creating and modifying custom designs, and assisting with accurate order processing.
- Create competitive, custom quotes for customer order requests.
- Act as point of contact between our customers and the company’s individual departments, ensuring customer satisfaction and timely delivery.
- Complete time sensitive customer follow-ups to ensure fulfillment of potential sales and customer service needs.

**Job Requirements**:

- True Computer Proficiency.
- Bilingual - English with 80-90%+ Proficiency.
- Monday to Friday.
- High attention to detail, organization, and multi tasking skills.
- Ability to problem solve and think outside the box.
- Ability to work within a fast-paced team environment.
- Previous experience with custom manufacturing is preferred, but not required.

Tipo de puesto: Tiempo completo

Horario:

- Lunes a viernes
- Turno de 10 horas

Prestaciones:

- Vales de despensa

Tipos de compensaciones:

- Bono de puntualidad

Experiência:

- Customer Service: 2 años (Deseable)

Idioma:

- Inglés (Deseable)