Customer Service Representative
hace 3 semanas
Empresa de transporte solicita para departamento de servicio a clientes.
Load Control proficiency and must be able to work the Aged Receivable Desk. It also
must be flexible for coverage in Load Control.
- As a Tracing Agent, traces and resolves missing shipments, documents and other service
failures by performing, among other duties, physical checks of the local bonded freight
facility.
- As an Accounting Research Agent, investigates accounting discrepancies and corrects as
needed.
- Builds and strengthens customer loyalty by continually meeting and exceeding
customers’ expectations.
- Presents a pleasant and positive attitude when responding to inquiries.
- Responds to internal and external customer inquiries regarding the Company’s products
and services.
- Provides accurate and timely reservations for freight shipments.
- Provides customers with timely and accurate shipment tracking information.
- Facilitates resolution of individual occurrences of shipping discrepancies and problems.
- Provides rating information for customers on standard freight shipments, and routes
specialty pricing to appropriate parties.
- Provides any information to the customer or agent required concerning company
clear customer understanding.
- Maintains real-time knowledge of the company’s products, services, rates and operational
circumstances relating to customer service.
- Initiates contact with customers whose shipments will be delayed or re-routed due to
operational constraints and providing acceptable alternatives.
Tipo de puesto: Tiempo completo
Sueldo: $1.00 al mes
Horario:
- Turno de 8 horas
Escolaridad:
- Licenciatura terminada (Deseable)
Experiência:
- Recursos Humanos: 1 año (Deseable)
Lugar de trabajo: Empleo presencial
-
Customer Service Representative
hace 4 semanas
Merida, México WorldStrides A tiempo completoThe Customer Service Representative (CSR) represents WorldStrides by providing accurate and timely responses to both internal and external customer inquiries. In many instances, the CSR is the only contact the “parent” customer has with WorldStrides. In that regard, the CSR should properly represent the brand image of the company as follows: - Provide...
-
Customer Service Representative
hace 2 semanas
Merida, México WorldStrides A tiempo completoThe Customer Service Representative (CSR) represents WorldStrides by providing accurate and timely responses to both internal and external customer inquiries. In many instances, the CSR is the only contact the “parent” customer has with WorldStrides. In that regard, the CSR should properly represent the brand image of the company as follows: - Provide...
-
Customer Service Representative
hace 4 semanas
Merida, México WorldStrides A tiempo completoThe Customer Service Representative (CSR) represents WorldStrides by providing accurate and timely responses to both internal and external customer inquiries. In many instances, the CSR is the only contact the “parent” customer has with WorldStrides. In that regard, the CSR should properly represent the brand image of the company as follows: - Provide...
-
Customer Service Representative
hace 3 semanas
Merida, México WorldStrides A tiempo completoThe Customer Service Representative (CSR) represents WorldStrides by providing accurate and timely responses to both internal and external customer inquiries. In many instances, the CSR is the only contact the “parent” customer has with WorldStrides. In that regard, the CSR should properly represent the brand image of the company as follows: - Provide...
-
Customer Service Representative
hace 2 semanas
Merida, México WorldStrides A tiempo completo**Key Responsibilities**: - Identify and assess customer needs to achieve satisfaction - Provide accurate and complete information to customers about products, services, and policies - Resolve customer issues by investigating problems, providing solutions, and escalating issues to appropriate departments when necessary - Keep accurate records of customer...
-
Customer Service Representative
hace 4 semanas
Merida, México WorldStrides A tiempo completo**Key Responsibilities**: - Identify and assess customer needs to achieve satisfaction. - Provide accurate and complete information to customers about products, services, and policies. - Resolve customer issues by investigating problems, providing solutions, and escalating issues to appropriate departments when necessary. - Keep accurate records of customer...
-
Customer Service
hace 4 semanas
Merida, México Grupo Aduanero Peninsular A tiempo completo**Customer Service Representative** **Requisitos**: Escolaridad: Lic. en comercio exterior y/o aduanas y/o negocios internacionales Experiência: mínimo 1 año preferentemente Indispensable dominio de inglés hablado y escrito (100%) Manejo de Excel Facilidad de traslado (nos encontramos en Industrias No Contaminantes, Zona Norte). **Actividades a...
-
Customer Service Representative
hace 2 semanas
Merida, México TAP A tiempo completo**Vacante para la empresa TAP en Mérida, Yucatán**: One of the most Important Contact Center in Mexico is currently looking for Customer Service Representative️ EXPERIENCE NO NEEDED️️ Attractive monthly incomes Full training payment Benefits over the law. ️️ Short term growth opportunities What we need: Advanced English level. Basic PC...
-
Bilingual Customer Service Representative Home
hace 5 días
Merida, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Mérida, Yucatán**: **Bilingual Customer Service Agent (Home Office) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
-
Bilingual Customer Service Representative Home
hace 2 semanas
Merida, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Mérida, Yucatán**: **Bilingual Customer Service Agent (Home Office) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
-
Bilingual Customer Service Representative From Home
hace 2 semanas
Merida, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Kanasín, Yucatán**: **Bilingual Customer Service Agent (Home Office) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
-
Agente de Servicio Al Cliente Bilingüe Home Office
hace 3 semanas
Merida, México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en Kanasín, Yucatán**: **Agente de Servicio al Cliente Bilingüe (Home Office) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y una...
-
Agente de Servicio Al Cliente Bilingüe Home Office
hace 3 semanas
Merida, México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en Mérida, Yucatán**: **Agente de Servicio al Cliente Bilingüe (Home Office) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y una...
-
Customer Care Representative
hace 3 semanas
Merida, México Diamoro Mex A tiempo completoJob functions: - Follow-up warranty cases, service/credit issues, and customer complaints. - Escalate cases with other teams to provide a final resolution to the customer. - Recommend potential products or services to the customers. - Identify and assess customers' needs to achieve satisfaction. - Keep records of customer interactions using a ticketing...
-
Customer Care Representative
hace 2 meses
Merida, México Diamoro Mex A tiempo completoJob functions: - Follow-up warranty cases, service/credit issues, and customer complaints. - Escalate cases with other teams to provide a final resolution to the customer. - Recommend potential products or services to the customers. - Identify and assess customers' needs to achieve satisfaction. - Keep records of customer interactions using a ticketing...
-
Bilingual Customer Representative
hace 2 semanas
Merida, México Boldr Impact A tiempo completo**BILINGUAL** **AVAILABLE TO **ROTATE SHIFTS**. MORNING AND DAY SHIFTS **(8 HOURS + 1 HOUR LUNCH)** **AVAILABLE TO **WORK ON WEEKENDS** **ATTENDANCE AND PERFORMANCE **BONUS** **WHAT IS YOUR ROLE** As a Bilingual Qualification Associate, you’ll be conducting phone calls to our client’s list of cold and warm leads in order to close them as customers....
-
Bilingual Customer Service Agent
hace 3 semanas
Merida, México Webhelp A tiempo completo**Location** - Merida, Mexico**Language** - Spanish*** Bilingual Customer Service Agent Hi! We are looking for you to grow with the new call center in the city, as Customer Service Agent in Webhelp Merida. **Requirements**: - Advanced English level (at least a 80%). - Basic computer knowledge. - No experience required. - Highschool diploma. Join our...
-
Customer Service Representative Intl
hace 3 semanas
Merida, México United Airlines A tiempo completo**Description**: There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of...
-
Bilingual Customer Service Agent
hace 3 semanas
Merida, México WEBHELP A tiempo completoHi! We are looking for you to grow with the new call center in the city, at Webhelp Merida, as Customer Service Agent. **Requirements**: - Advanced English level (at least a 80%). - Basic computer knowledge. - No experience required. - Highschool diploma. Join The Incredyble® Place To Work and take charge of ensuring good service customers. All you need...
-
Bilingual Customer Service Agent
hace 2 semanas
Merida, México WEBHELP A tiempo completoHi! We are looking for you to grow with the new call center in the city, at Webhelp Merida, as Customer Service Agent. **Requirements**: - Advanced English level (at least a 80%). - Basic computer knowledge. - No experience required. - Highschool diploma. Join The Incredyble® Place To Work and take charge of ensuring good service customers. All you need...