United Customer Service Representative Intl
hace 6 meses
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. Our careers include competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From world-class benefits and space available travel privileges, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape. From the check-in counter to the departure gate, and even behind the scenes, our Airport Operations team keeps operations at our airports running smoothly every single day.
As the face of our customers, here’s what you will do:
Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.
What are your responsibilities:
- Receiving and directing incoming calls, greeting, and advising customers, tagging, and handling baggage
- Preparing tickets, determining fares and routing to assure passenger's travel needs are met
- Interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication
- Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer Working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highest standards
- This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded._
**Qualifications**:
What's needed to succeed (minimum requirements)
- High school graduate or equivalent certificate
- Minimum of 18 years old
- Excellent interpersonal skills with proficiency in English and Spanish
- Comfortable working with computers, mobile devices, and new technologies
- Physical ability to stand and walk for entire shift, as well lift and handle baggage
- Ability to travel to other countries for training purposes
- Ability to work ANY shift that is assigned to you within a 24-hour, 7 day a week operation which can include late nights, early hours, weekends, and holiday
- Legally authorized to work in Mexico without sponsorship
- Ability to meet the Company attendance standards and uniform and appearance standards Hold a valid passport and U.S. visa
What will help you propel from the pack (Preferred Qualifications):
- Previous airline, travel, or hospitality work experience Bachelor’s degree
Equal Opportunity Employer — Minorities/Women/Veterans/Disabled/LGBT
-
Customer Service Representative Intl
hace 6 meses
Merida, México United Airlines A tiempo completo**Description**: There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of...
-
Customer Service Representative
hace 6 meses
Merida, México Bepensa Motriz A tiempo completoYucatán - req23569 - ** División Servicios Financieros** We are looking for a vacancy: Customer Service Representative Academic studies: Business Administration Career or Related Work Experience: 1 year of customer service experience Knowledge and skills: Customer service, administrative operations, collect past due payments, account managment, debt...
-
Customer Service Representative
hace 4 meses
Merida, México WorldStrides A tiempo completoJob Description Job Summary: The Customer Service Representative (CSR) will be responsible for providing excellent customer service and support to customers through various channels such as phone, email, and chat. You will be the primary point of contact for customers and will be responsible for resolving their queries, concerns, and issues in a...
-
Customer Service Representative
hace 6 meses
Merida, México WorldStrides A tiempo completo**Key Responsibilities**: - Identify and assess customer needs to achieve satisfaction - Provide accurate and complete information to customers about products, services, and policies - Resolve customer issues by investigating problems, providing solutions, and escalating issues to appropriate departments when necessary - Keep accurate records of customer...
-
Customer Service Representative
hace 6 meses
Merida, México WorldStrides A tiempo completo**Key Responsibilities**: - Identify and assess customer needs to achieve satisfaction. - Provide accurate and complete information to customers about products, services, and policies. - Resolve customer issues by investigating problems, providing solutions, and escalating issues to appropriate departments when necessary. - Keep accurate records of customer...
-
Customer Service
hace 6 meses
Merida, México Grupo Aduanero Peninsular A tiempo completo**Customer Service Representative** **Requisitos**: Escolaridad: Lic. en comercio exterior y/o aduanas y/o negocios internacionales Experiência: mínimo 1 año preferentemente Indispensable dominio de inglés hablado y escrito (100%) Manejo de Excel Facilidad de traslado (nos encontramos en Industrias No Contaminantes, Zona Norte). **Actividades a...
-
Customer Service Representative
hace 6 meses
Merida, México Bolsa Arrigunaga A tiempo completoEmpresa de transporte solicita para departamento de servicio a clientes. Load Control proficiency and must be able to work the Aged Receivable Desk. It also must be flexible for coverage in Load Control. - As a Tracing Agent, traces and resolves missing shipments, documents and other service failures by performing, among other duties, physical checks of...
-
Bilingual Customer Service Representative Home
hace 6 meses
Merida, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Mérida, Yucatán**: **Bilingual Customer Service Agent (Home Office) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
-
Bilingual Customer Service Representative Home
hace 6 meses
Merida, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Mérida, Yucatán**: **Bilingual Customer Service Agent (Home Office) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
-
Bilingual Customer Service Representative From Home
hace 6 meses
Merida, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Kanasín, Yucatán**: **Bilingual Customer Service Agent (Home Office) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
-
Agente de Servicio Al Cliente Bilingüe Home Office
hace 7 meses
Merida, México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en Mérida, Yucatán**: **Agente de Servicio al Cliente Bilingüe (Home Office) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y una...
-
Agente de Servicio Al Cliente Bilingüe Home Office
hace 7 meses
Merida, México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en Kanasín, Yucatán**: **Agente de Servicio al Cliente Bilingüe (Home Office) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y una...
-
Bilingual Customer Representative
hace 6 meses
Merida, México Boldr Impact A tiempo completo**BILINGUAL** **AVAILABLE TO **ROTATE SHIFTS**. MORNING AND DAY SHIFTS **(8 HOURS + 1 HOUR LUNCH)** **AVAILABLE TO **WORK ON WEEKENDS** **ATTENDANCE AND PERFORMANCE **BONUS** **WHAT IS YOUR ROLE** As a Bilingual Qualification Associate, you’ll be conducting phone calls to our client’s list of cold and warm leads in order to close them as customers....
-
Customer Care Representative
hace 7 meses
Merida, México Diamoro Mex A tiempo completoJob functions: - Follow-up warranty cases, service/credit issues, and customer complaints. - Escalate cases with other teams to provide a final resolution to the customer. - Recommend potential products or services to the customers. - Identify and assess customers' needs to achieve satisfaction. - Keep records of customer interactions using a ticketing...
-
Customer Service Analyst
hace 7 meses
Merida, México Augusta Sportswear Brands México A tiempo completoAbout the role: Responsible for processing orders and credits by accurately entering data in to an operating system while working remotely. In addition, this position would interact and partner with Customer Service team members to provide a high level of support to our Customers. **Profile**: - Must be fluent in Spanish and English. - High school diploma...
-
Bilingual Customer Service Agent Home Office
hace 6 meses
Merida, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Kanasín, Yucatán**: **Bilingual Customer Service Agent (Home Office) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
-
Inside Sales Representative
hace 6 meses
Merida, México Boldr A tiempo completo**A LITTLE BIT ABOUT Boldr**: - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...
-
Customer Service Analyst
hace 6 meses
Merida, México Augusta Sportswear Brands México A tiempo completoThis role is responsible for processing orders and credits by accurately entering data in to an operating system while working remotely. In addition, this position would interact and partner with Customer Service team members to provide a high level of support to our Customers. REQUIREMENTS AND QUALIFICATIONS: - English: Business fluent or native. - High...
-
Customer Service
hace 6 meses
Merida, México MERCADO DE LA SOLDADURA DEL SURESTE SA DE CV A tiempo completoMercado de la Soldadura del Sureste, empresa líder en el suministro de indirectos para la industria Petroquímica, Soldadura y Construcción, con lugar de trabajo enMérida, Yucatán, Solicita personal para la vacante Customer Service. **Requisitos**: Sexo: Indistinto Edad: 22 a 40 años Escolaridad: Licenciatura en Administración, Mercadotecnia,...
-
Customer Advocate
hace 4 meses
Merida, México Boldr A tiempo completoWHAT IS YOUR ROLEAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams to handle the customers' needs and to provide excellent customer service in a timely and...
