Empleos actuales relacionados con Customer Care Representative - Querétaro Qro - Motrex LLC
-
Customer Care Representative
hace 4 meses
Querétaro, Qro., México Ria A tiempo completoWe are looking for an enthusiastic Customer Services Representative to join our friendly team at Mexico office in Santigo de Queretaro, Queretaro. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. **Responsibilities** Your main responsibilities will include but will not be limited...
-
Customer Care Specialist
hace 3 meses
Querétaro, Qro., México Kerry A tiempo completo**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...
-
Customer Service Representative Team Leader
hace 2 meses
Querétaro, Qro., México Watlow Electric Manufacturing, Inc. A tiempo completoUna oportunidad de crecer con nosotros ¿Disfrutarías trabajar en el acelerado mundo de la tecnología industrial? Si es así, te tenemos una oportunidad sobresaliente para unirte a nuestro Equipo Watlow, donde trabajamos con muchas de las más grandes compañías como líderes en tecnología y soluciones. Estamos generando impactos positivos cada día que...
-
Customer Service Representative
hace 3 meses
Querétaro, Qro., México Kerry A tiempo completo**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...
-
Customer Service Representative
hace 2 meses
Querétaro, Qro., México Michelin A tiempo completoCustomer Service Representative - ABOUT MICHELIN Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. It also offers digital...
-
Customer Service Representative
hace 3 meses
Querétaro, Qro., México AB SOLUTIONS RYS A tiempo completoCOMPANY WITH A FOCUS ON THE PACKAGING INDUSTRY FOR THE MANUFACTURE OF LABELS, IS LOOKING FOR YOUR TALENT AS: **CUSTOMER SERVICE REPRESENTATIVE** **Functions**: - Act as a communication link between customers and the organization. - Provide follow-up and attention to customer needs. - Search for solutions and anticipation of customer and area needs. -...
-
Customer Service Representative
hace 4 meses
Querétaro, Qro., México AB SOLUTIONS RYS A tiempo completoEMPRESA CON ENFOQUE EN LA INDUSTRIA DEL EMPAQUE PARA LA FABRICACIÓN DE ETIQUETAS, BUSCA TU TALENTO COMO: **CUSTOMER SERVICE REPRESENTATIVE** - **Funciones**:_ - Fungir como enlace de comunicación entre los clientes y la organización. - Brindar seguimiento y atención a las necesidades del cliente. - Búsqueda de soluciones y anticipación a las...
-
Customer Service Representative Olac
hace 4 meses
Querétaro, Qro., México Ansell A tiempo completo**Customer Service Representative OLAC** **-** **(**30007865**)** **Description** Ansell is a leading global provider of protection solutions. Our company designs, develops and manufactures a wide range of protection solutions that meet the ever-changing needs and demands of our markets and industries. Protection is our primary concern as millions of...
-
Bilingual Customer Service Representative
hace 2 meses
Querétaro, Qro., México Speed FC Cart.com A tiempo completo**Join the Team as a Bilingual Customer Service Representative!** Looking for a place where you can grow, learn, and make a difference every day? **What You'll Do**: - Address customer inquiries, solve problems efficiently, and ensure a positive and professional experience every time. - Collaborate with different teams to ensure customer satisfaction and...
-
Customer Service Representative
hace 1 mes
Querétaro, Qro., México Eaton A tiempo completoEaton’s Corporate Sector division is currently seeking a Customer Service Representative. **What you’ll do**: **Job Summary** **Responsibilities**: A. Fulfill order management related activities for distributors C. Identify and implement process improvements D. Maintain daily usage of the Customer 360 tool E. Change notice management F. Facilitate...
-
Customer Service Representative
hace 3 meses
Querétaro, Qro., México Eaton A tiempo completoEaton’s Corporate Sector division is currently seeking a Customer Service Representative. **What you’ll do**: **Job summary** **Job responsibilities** A. Fulfill order management related activities for distributors C. Identify and implement process improvements D. Maintain daily usage of the Customer 360 tool E. Change notice management F. Facilitate...
-
Customer Service Representative
hace 2 meses
Querétaro, Qro., México Eaton A tiempo completoEaton’s Corporate Sector division is currently seeking a Customer Service Representative. **What you’ll do**: Job Summary Job Responsibilities "A. Fulfill order management related activities for distributors C. Identify and implement process improvements D. Maintain daily usage of the Customer 360 tool E. Change notice management F. Facilitate proper...
-
Customer Service Representative
hace 3 meses
Querétaro, Qro., México Eaton A tiempo completoEaton’s Corporate Sector division is currently seeking a Customer Service Representative. **What you’ll do**: The analyst is responsible for supporting Customer Service, eCommerce, Marketing, Operations and Logistics teams. Responsibilities will include, but are not limited to; daily, weekly, and monthly KPI reporting and data analysis, creating weekly...
-
Customer Service Representative
hace 4 meses
Querétaro, Qro., México CRE Servicios Corporativos S de RL de CV A tiempo completoWelcome to the beginning of your CR England experience CR England is one of the largest refrigerated transport companies in the Americas, with around 500 clients and 100 years of experience in the global market. Due to our exponential growth in our Shared Services Center, we are looking for our next talented **Customer Service...
-
Customer Service Representative
hace 3 meses
Querétaro, Qro., México Nordson A tiempo completoThe Customer Service Representative position processes transactions routed to Customer Service Tickets queue. This includes processing inbound requests initiated via phone or electronically from internal and external customers for quotes, orders, and other inquiries. **Essential Job Duties and Responsibilities** - Create and manage Warranty, Returns,...
-
Customer Service Representative
hace 5 meses
Querétaro, Qro., México Speed FC Cart.com A tiempo completo**UBICACIÓN: QUERÉTARO ON-SITE** - Customer service representative - Agente telefónico bilingüe - 8 hours Shift (48 hours a week) **Whay you'll do** **We offer** - Paid training period + $2,500 Hiring Bonus - Performance Bonus up to 30% Monthly Salary - Food Vouchers - 30-day Christmas bonus. - Vacation bonus of 25% - Life and Medical Insurance Tipo...
-
Customer Service Representative
hace 2 meses
Querétaro, Qro., México Michelin A tiempo completoCustomer Service Representative - REALISATIONS CLES ATTENDUES Gestion des commandes et livraisons - Capte, enregistre et traite les commandes des clients conformément à leurs besoins, leur contrat et niveau de service défini - Propose des alternatives produit en cas de retrait d'un produit ou de rupture de stock - Le cas échéant, optimise, planifie et...
-
Customer Care Coordinator Ii
hace 2 meses
Querétaro, Qro., México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completo**Position Summary**: Responsible for all aspects of order fulfillment from order entry to billing, in addition to providing support to MEAU customers, regional sales personnel and field service technicians. Ensures delivery of excellent customer service through fast and accurate processing of orders; timely, professional communication; and efficient...
-
Mexico Customer Service Representative
hace 4 meses
Querétaro, Qro., México Bison Transport A tiempo completo**LOGISTICA BISON MEXICO** is a leading company in the logistics and transportation sector, recognized for its commitment to excellence in service and the professional growth of its collaborators. With a history of success in the market, we provide a dynamic and collaborative work environment in the heart of Querétaro, Querétaro. As part of our focus on...
-
Customer Service Representative
hace 2 meses
Santiago de Querétaro, Querétaro de Arteaga, México Eaton A tiempo completoEaton's Corporate Sector division is currently seeking a highly skilled Customer Service Representative.**Key Responsibilities:**A. Process and manage order-related activities for distributors efficiently.B. Identify opportunities for process improvements and implement changes that enhance customer satisfaction and operational efficiency.C. Maintain daily...
Customer Care Representative
hace 3 meses
Resumen:
The customer service representative is a significant customer facing role within Stryten, with daily communication around orders and fulfillment directly with the customer as well as other departments within the organization.
**Responsabilidades**:
- Develop and maintain accurate documentation of department processes.
- Research, reconcile and resolve customer issues in a timely manner.
- Act as “SME” Subject Matter Expert on various Systems including JDE, SFDC, inContact, CPQ.
- Process sales orders from customer purchase orders or through finalizing salesforces opportunities.
- Perform customer support function in at least one area of expertise.
- Ability to provide World Class Customer Engagements
- Comfortable interacting with Sr. Management, Branch Operations, Manufacturing and Accounting
- Ability to adapt and work well under pressure in a fast-paced environment
- Track orders to completion
- Provide consolidated billing and supporting documentation to customers
- Provide written correspondence to internal and external Customers in a professional manner
- Ability to work with Sales to engage with customers proactively
- Ability to be cross-trained back-up for teammates
- Run respective customer reports
- Coordinate import process for orders being shipped and invoiced out of Mexico, work together with Logistic partners and finance department for completion of import process and invoice to customers.
- Serve as a key point of contact and liaison for Stryten customers
Requerimientos:
Education, Experience, Certifications:
- College/University graduate or equivalent education and progressive call center experience preferred
- Experience with import process
- Bilingual (Spanish/English)
Competencies, Skills, Knowledge:
- Ability to self -manage.
- Proficiency in all of the basic customer support skills.
- Excellent oral and written communication skills.
- Excellent Interpersonal skills to work well with co-workers and other departments.
- Ability to deal with difficult situations and maintain a positive attitude.
- Must be detail oriented.
- Excellent computer skills including working knowledge of MS Office, SFDC, inContact & JDE.
- Dependable, reliable, and punctual
- Ability to perform customer support functions
OTHER CATEGORIES AS REQUIRED:
Basic Skills:
- Phone Support, Order Entry, Order inquiry, Order changes, Bill To / Ship To Set Up, Credit Card Processing, Inventory Look Up, BOM Look Up, Customer Ledger Inquiry, Returns, Freight quotes and ESG.
Area of Expertise May Include:
- OEM / National Accounts Support, and Recycling.
