Customer Service Representative

hace 3 meses


Querétaro Qro, México Eaton A tiempo completo

Eaton’s Corporate Sector division is currently seeking a Customer Service Representative.

**What you’ll do**:
**Job summary**

**Job responsibilities**

A. Fulfill order management related activities for distributors
C. Identify and implement process improvements
D. Maintain daily usage of the Customer 360 tool
E. Change notice management
F. Facilitate proper and efficient information flow in an effort to meet or exceed customer needs and departmental and division wide performance expectations
G. Ability to handle high-pressure, fast-paced environment requiring diligence to detail
H. Proven analytical and critical thinking skills
I. Ability to constructively manage conflicts and discrepancies towards positive resolution
J. Prioritizing customer demand to assist with improved product flow
K. Work with finance team to resolve customer credit requests
L. Strategic Accounts Management
M. Back Order and Back Log Analysis
N. Correct assignment for other Divisions request
O. Portal webs maintenance
P. Maintain safe, clean working environment in compliance with all Eaton safety standards, Life Saving Rules, and daily 5S+ requirements to help build a Zero Incident Culture.

LI-KL1

**Qualifications**:
**Education level required**
- Bachelor degree necessary.

**Years and area of experience required**
- Minimum 1 year customer interaction/support experience

**Technical knowledge**
- Knowledge of CRM software and SAP or VISTA
- Strong written and verbal communication skills
- Knowledge of Vista, VOTW and Mentor software
- Ability to speak, read, listen an write in English

**Soft skills**
- Drive for results
- Makes Decisions & Solves Problems
- Demonstrates a Collaborative Style
- Promotes and Champions Change
- Business Acumen
- Pursues personal development
- Team work"

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.



  • Querétaro, Qro., México Watlow Electric Manufacturing, Inc. A tiempo completo

    Una oportunidad de crecer con nosotros ¿Disfrutarías trabajar en el acelerado mundo de la tecnología industrial? Si es así, te tenemos una oportunidad sobresaliente para unirte a nuestro Equipo Watlow, donde trabajamos con muchas de las más grandes compañías como líderes en tecnología y soluciones. Estamos generando impactos positivos cada día que...


  • Querétaro, Qro., México AB SOLUTIONS RYS A tiempo completo

    EMPRESA CON ENFOQUE EN LA INDUSTRIA DEL EMPAQUE PARA LA FABRICACIÓN DE ETIQUETAS, BUSCA TU TALENTO COMO: **CUSTOMER SERVICE REPRESENTATIVE** - **Funciones**:_ - Fungir como enlace de comunicación entre los clientes y la organización. - Brindar seguimiento y atención a las necesidades del cliente. - Búsqueda de soluciones y anticipación a las...


  • Querétaro, Qro., México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Customer Service Representative. **What you’ll do**: The analyst is responsible for supporting Customer Service, eCommerce, Marketing, Operations and Logistics teams. Responsibilities will include, but are not limited to; daily, weekly, and monthly KPI reporting and data analysis, creating weekly...


  • Querétaro, Qro., México AB SOLUTIONS RYS A tiempo completo

    COMPANY WITH A FOCUS ON THE PACKAGING INDUSTRY FOR THE MANUFACTURE OF LABELS, IS LOOKING FOR YOUR TALENT AS: **CUSTOMER SERVICE REPRESENTATIVE** **Functions**: - Act as a communication link between customers and the organization. - Provide follow-up and attention to customer needs. - Search for solutions and anticipation of customer and area needs. -...


  • Querétaro, Qro., México Ansell A tiempo completo

    **Customer Service Representative OLAC** **-** **(**30007865**)** **Description** Ansell is a leading global provider of protection solutions. Our company designs, develops and manufactures a wide range of protection solutions that meet the ever-changing needs and demands of our markets and industries. Protection is our primary concern as millions of...


  • Querétaro, Qro., México Wego Chemical Group, LP A tiempo completo

    Wego Chemical Group is a global distributor and sourcing partner of chemicals and ingredients. We are an established player in the global specialty chemical markets, providing end-use manufacturers across industries in North America, LATAM, & EMEA with end-to-end supply chain solutions from across the globe. Our team has been operating for over 45 years,...


  • Querétaro, Qro., México Speed FC Cart.com A tiempo completo

    **Join the Team as a Bilingual Customer Service Representative!** Looking for a place where you can grow, learn, and make a difference every day? **What You'll Do**: - Address customer inquiries, solve problems efficiently, and ensure a positive and professional experience every time. - Collaborate with different teams to ensure customer satisfaction and...


  • Querétaro, Qro., México Speed FC Cart.com A tiempo completo

    **Join the Team as a Bilingual Customer Service Representative!** Looking for a place where you can grow, learn, and make a difference every day? **What You'll Do**: - Address customer inquiries, solve problems efficiently, and ensure a positive and professional experience every time. - Collaborate with different teams to ensure customer satisfaction and...


  • Querétaro, Qro., México Michelin A tiempo completo

    Customer Service Representative - REALISATIONS CLES ATTENDUES Gestion des commandes et livraisons - Capte, enregistre et traite les commandes des clients conformément à leurs besoins, leur contrat et niveau de service défini - Propose des alternatives produit en cas de retrait d'un produit ou de rupture de stock - Le cas échéant, optimise, planifie et...


  • Querétaro, Qro., México Michelin A tiempo completo

    Customer Service Representative - ABOUT MICHELIN Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. It also offers digital...


  • Querétaro, Qro., México Michelin A tiempo completo

    Customer Service Representative - About Michelin Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. It also offers digital...


  • Querétaro, Qro., México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Customer Service Representative. **What you’ll do**: **Job Summary** **Responsibilities**: A. Fulfill order management related activities for distributors C. Identify and implement process improvements D. Maintain daily usage of the Customer 360 tool E. Change notice management F. Facilitate...


  • Querétaro, Qro., México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Customer Service Representative. **What you’ll do**: Job Summary Job Responsibilities "A. Fulfill order management related activities for distributors C. Identify and implement process improvements D. Maintain daily usage of the Customer 360 tool E. Change notice management F. Facilitate proper...


  • Querétaro, Qro., México CRE Servicios Corporativos S de RL de CV A tiempo completo

    Welcome to the beginning of your CR England experience CR England is one of the largest refrigerated transport companies in the Americas, with around 500 clients and 100 years of experience in the global market. Due to our exponential growth in our Shared Services Center, we are looking for our next talented **Customer Service...


  • Querétaro, Qro., México Nordson A tiempo completo

    The Customer Service Representative position processes transactions routed to Customer Service Tickets queue. This includes processing inbound requests initiated via phone or electronically from internal and external customers for quotes, orders, and other inquiries. **Essential Job Duties and Responsibilities** - Create and manage Warranty, Returns,...


  • Querétaro, Qro., México Bison Transport A tiempo completo

    **LOGISTICA BISON MEXICO** is a leading company in the logistics and transportation sector, recognized for its commitment to excellence in service and the professional growth of its collaborators. With a history of success in the market, we provide a dynamic and collaborative work environment in the heart of Querétaro, Querétaro. As part of our focus on...


  • Querétaro, Qro., México Speed FC Cart.com A tiempo completo

    **UBICACIÓN: QUERÉTARO ON-SITE** - Customer service representative - Agente telefónico bilingüe - 8 hours Shift (48 hours a week) **Whay you'll do** **We offer** - Paid training period + $2,500 Hiring Bonus - Performance Bonus up to 30% Monthly Salary - Food Vouchers - 30-day Christmas bonus. - Vacation bonus of 25% - Life and Medical Insurance Tipo...


  • Querétaro, Qro., México Sandvik A tiempo completo

    Our Seco culture All Seco employees across the globe share our family spirit, along with a passion for our customers and a personal commitment to ensure success in everything we do. For us, it’s also clear that our diversities form an amazing foundation for achieving great results. Visit our LinkedIn or Facebook to get to know us and our products...


  • Querétaro, Qro., México Kerry A tiempo completo

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...


  • Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (Meau) A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Mitsubishi Electric Automation, Inc. (Meau). As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate order fulfillment, and supporting regional sales personnel and field...