CRM Functional
hace 3 meses
**CRM Functional - Digital CRM Consultant**
- Advanced conversational English
- Remote
**Job Description**:
As a Microsoft Dynamics 365 CRM Business Analyst,
1. You will work with Client business process owners to understand their business requirements and provide guidance on how best to utilize the Dynamics 365 CRM platform to achieve their goals.
2. You will be responsible for analyzing business processes, gathering and documenting requirements, and providing recommendations for process improvements.
3. You will partner closely with India Development Center Team to design and configure solutions that meet the business needs.
5. Conduct routine governance calls with business and IT partners Provide support during US working hours with a solid functional expertise of the Sales/Services/Marketing/sector.
6. Lead and analyse key marketing & sales business requirements, design a solution using appropriate architectural techniques and standards (Power Platform best practices and minimize customizations)
Work on proof-of-concepts to assess the viability of any new business requirements.
7. Design and maintain project documentation including process flows, user stories, used cases, perform testing and validation of D365 solutions
Skills / Experience Requirements:
1. Over 5+ years Dynamics CRM D365 Techno-Functional experience
2. Experience working as functional consultant in minimum 1-2 Dynamics Sales implementations
3. Experience in configuring Dynamics 365 CRM modules, including Sales, and Marketing Ability to configure OOB features in CRM
- 4. Ability to translate business problems to functional requirements
5. Ability to make fit gap analysis Create and maintain project documentation, including process flows, user stories, and use cases Knowledge on Power platform, PowerApps, Power Automate,
CRM Integrations, best practices, and DevOps Demonstration skills to explain the functional approach to technical team
6. Hands-on experience with Azure Devops
7. Experience in Agile/Scrum management principles, CRM Integrations
8. Adept at working with users and detail stories and epics
9. Excellent communication skills, both written and verbal.
10. Strong problem-solving skills, ability to multitask, be process-minded and detail-oriented.
**We offer**:
- Work on transformation projects at some of the largest and most respected global companies while being part of a fun, passionate and positive work culture. Build effective and trustworthy working partnerships with a wide variety of people.
- Life insurance
- SGMM
- 100% payroll
- Grocery vouchers
Tipo de puesto: Tiempo completo
Sueldo: $75,000.00 - $85,000.00 al mes
Beneficios:
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
Tipo de jornada:
- Turno de 8 horas
Lugar de trabajo: Empleo remoto
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