Service Desk
hace 2 semanas
We are looking your talent as a service desk it is a bilingual and on site possition
**Job description**:
- Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users
- High school (B.Sc. or Diploma)
- 1 year of experience help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
- Phone support experience is mandatory
- Technical helpdesk or technical call center experience is necessary (6 months)
- Wiling to work rotational shift
**We offer**:
- Immediate hiring
- Law benefits and more
Tipo de puesto: Tiempo completo
Salario: $10,000.00 - $14,000.00 al mes
Horario:
- Turno de 10 horas
Prestaciones:
- Seguro de gastos médicos mayores
- Seguro de vida
Lugar de trabajo: Empleo presencial
-
Service Desk Analyst
hace 6 días
Guadalajara, México Reclutamiento Service Desk A tiempo completoIf you're looking for a stable and attractive income (to convey by phone), with a hybrid work modality, this job is for you! All you require is: - Basic technical computer skills. - Previous Customer Service Experience. - Fluent english (written and spoken) Trainning is paid in full from the day you sign the contract! Please add your Resume. All...
-
Service Desk
hace 4 semanas
Guadalajara, México Intugo Call Center A tiempo completoThe Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...
-
Service Desk Analyst
hace 7 días
Guadalajara, México Encore Theme A tiempo completoGuadalajara, Mexico - 2929824 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...
-
Service Desk Analyst
hace 7 días
Guadalajara, México Encore Theme A tiempo completoGuadalajara, Mexico - 2929826 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...
-
Service Desk Analyst
hace 4 días
Guadalajara, México Wipro Limited A tiempo completoOverview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...
-
Coordinador de Service Desk
hace 4 semanas
Guadalajara, México icorp A tiempo completoPrincipales Actividades y **Responsabilidades**: Gestión de personal Presentación de resultados Coordinación de actividades del personal Entrevistas y contratación de personal Productividad de personal a su cargo Control de backlog ( Tickets) Presentación de resultados Actividades administrativas Experiência en: Manejo de personal ITIL Herramienta de...
-
Service Desk L1/ Onsite
hace 4 semanas
Guadalajara, México Dresden Partners A tiempo completo**Descripción**: Dresden Partners expertos en web technology, UX / UI, mobile and software development, con servicios near-shore staffing, tech international y local tech sourcing specialized. Estamos en búsqueda de talento para la posición: **Service Desk L1 Bilingüe - Guadalajara** 2 años de experiência experiência: - Proporcionar...
-
Service Desk Engineer
hace 7 días
Guadalajara, México Allied Digital Services, LLC A tiempo completo**Job Title: Information Technology Helpdesk Analyst -Customer Service Desk GERMAN Language Support** **Work Location**: REMOTE - Mexico RELIABLE INTERNET REQUIRED **Work Hours (From/To): Various shifts and positions available** **Pay: $800.00 - $1800.00 USD Monthly includes all applicable and required benefits by law** **Reports To (Title)**: Service...
-
Ingeniero de Soporte I
hace 2 semanas
Guadalajara, México Driscoll's A tiempo completoAbout the Opportunity ABOUT THE OPPORTUNITY: Driscoll's End User Services plays a key role as an intermediary between our Driscoll's users and the technologies that drive the business. As Driscoll's continues its digital transformation, the Support Specialist will focus on providing technical assistance with hardware/software related incidents and...
-
Service Desk
hace 4 semanas
Guadalajara, México Wipro Limited A tiempo completoOverview: **Role Purpose** - The purpose of the role is to resolve, maintain and manageclient’s software/ hardware/ network based on the service requestsraised from the end-user as per the defined SLA’s ensuring clientsatisfaction_ **Do** - ** Ensure timely response of all the tickets raised by theclient end user** - _ Service requests solutioning by...
-
Junior Service Desk Specialist
hace 2 semanas
Guadalajara, Jalisco, México EPAM Systems A tiempo completoDescriptionAre you a skilled Junior Service Desk Specialist with a passion for incident recording, application support, and request resolution?Do you thrive in dynamic, collaborative environments?If so, we have an exciting opportunity for youWe're currently seeking a Junior Service Desk Specialist to join our vibrant team.This role offers the chance to...
-
Junior Service Desk Specialist
hace 2 semanas
Guadalajara, México EPAM Systems A tiempo completoDescriptionAre you a skilled Junior Service Desk Specialist with a passion for incident recording, application support, and request resolution?Do you thrive in dynamic, collaborative environments?If so, we have an exciting opportunity for you!We're currently seeking a Junior Service Desk Specialist to join our vibrant team.This role offers the chance to...
-
Service Desk Part-time Associate
hace 4 semanas
Guadalajara, México NTT DATA A tiempo completoWe are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Associate - Part Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts - Advanced...
-
Service Desk l
hace 10 horas
Guadalajara, Jalisco, México Plexus Corp. A tiempo completoPurpose Statement: Provide level one support to help users identify and solve problems, deliver technical support to Plexus global user community to ensure seamless operation of applications, systems, networks. Collaborate with IT personnel, vendors, and business partners to resolve issues and contribute to technology projects supporting the Plexus...
-
Help Desk Manager Bilingüe
hace 4 semanas
Guadalajara, México Relay Human Cloud A tiempo completo**Relay Human Cloud is looking for you!** Relay Human Cloud, a global staffing organization based in Dallas, Texas, hires highly qualified **HELP DESK MANAGER** to support our third-party customers. We are looking for bright, energetic people to add to our team! **Job Overview** The Helpdesk Manager role will lead the team in completing and documenting...
-
Service Desk Supervisor
hace 4 semanas
Guadalajara, México Plexus A tiempo completoPurpose Statement: Provide level one support for users to determine problems and resolutions, Provides technical support to Plexus global user community while ensuring that applications, systems, networks and technologies are available and functioning in support of business processes. Collaboration with other IT personnel, vendors and business personnel to...
-
Service Desk l
hace 22 horas
Guadalajara, México Plexus A tiempo completoPurpose Statement: Provide level one support for users to determine problems and resolutions, Provides technical support to Plexus global user community while ensuring that applications, systems, networks and technologies are available and functioning in support of business processes. Collaboration with other IT personnel, vendors and business personnel to...
-
Service Desk l
hace 16 horas
Guadalajara, México Plexus Corp. A tiempo completoPurpose Statement: Provide level one support for users to determine problems and resolutions, Provides technical support to Plexus global user community while ensuring that applications, systems, networks and technologies are available and functioning in support of business processes. Collaboration with other IT personnel, vendors and business personnel to...
-
Service Desk Agent I
hace 2 semanas
Guadalajara, México Plexus A tiempo completoKey Job Accountabilities: - Ensures user satisfaction by resolving moderate operational issues regarding areas of expertise or assignment, utilizing Plexus policies and/or procedures. - Escalate and route calls and tickets to second level support per defined processes. - Be the first point of contact in order to get the proper visibility for IT issues and...
-
Team Lead
hace 6 días
Guadalajara, México Wipro Limited A tiempo completoOverview: **_ Role Purpose_** - The purpose of this role is to serve as a support, escalationpoint for the agents in solving issues presented to the Account ServiceDesk_ **_ Do_** - ** To support the service desk agents in prompt delivery &customer service** - _ Advise and collaborate with the agents on current issues andworks toward the resolution of...