Associate Director, Nps Performance Excellence

**Summary**: About the Role: **About the Role**: **Key Responsibilities**: - Monitor customer interactions - Evaluates, observes, and monitors agent use of various systems as part of their role to support customer engagement and manage transactions helping to ensure accurate documentation. - Ensures adherence to quality assurance policies and procedures,...

**Summary**: This position is responsible for overseeing operational stability and excellence throughout the E2E process and the extended team of TCS. Ensuring standards, performance and KPIs within their Regions and across other global NGSCS. Ensuring the design, global standardization and implementation of Service Delivery tools and models to improve and...

**Summary**: Associate Director who possesses robust communication abilities and excels in managing teams, with a solid track record in Video Conferencing space. The ideal applicant will have a minimum of 5 years managing global scale services / operations and a demonstrated proficiency in overseeing video conferencing systems. **About the Role**: **Major...

**Summary**: ~Verantwortlich für das Erreichen von Umsatz - und Wachstumszielen, die Generierung und Verwaltung von Partnerschaftsvereinbarungen sowie die Gewährleistung der Umsetzung von Transformationsinitiativen auf der Grundlage eines tiefen Verständnisses der Kunden/des Marktplatzes, der wichtigsten Dynamiken, Richtlinien und Innovationen, die...

Clinical Associate - Mexico City - Remote ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Clinical Associate to join...

**Summary**: - Accountable for achieving targets on sales, and growth, generating and managing partnership deals, as well as guaranteeing execution of transformational initiatives based on a deep understanding of the customers/market place, key dynamics, policies and innovation happening within and out of pharmaceutical industry. To support sustainable...

**Summary**: Location: Mexico City #Hybrid The US Order 2 Cash Credit Risk Manager reports to the Associate Director, US O2C and is responsible for Account Receivable portfolio financial risk. Supports key stakeholders such as the Country CFO as well as dirvision CFOs in managing risk and ensuring optimal risks measures are put in place to minimize cash flow...

**Summary**: Location: Mexico City About the role: We are seeking a Clinical Research Associate who will supply, with appropriate oversight, to all aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. May lead specific aspects of global clinical trial(s). Core member of the...

In 2023 #Sandoz will become an independent organization! As the global market leader in generic and biosimilar medicines, Sandoz steps forward from a position of strength. Those who join Sandoz in the coming months will help shape the future of the company, its growth, innovation, culture and how Sandoz impacts the lives of millions. These will be races with...

**Summary**: - The Sales Representative is a leading driver of our customer interactions and sales performance They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner. **About the Role**: **Major accountabilities**: -...

**Summary**: The main objective of the CSOC Engineering Lead is to design, develop, implement, and manage dataflow pipelines and integrate them with SIEM platforms such as Sentinel and Splunk. The Data onboarded to SIEM will be Crucial for CSOC Analysts and the content development and SOAR Engineers to develop monitoring alerts and automation...

Project Associate - Mexico City, Benito Juarez - Hybrid ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development **ICON plc is a world-leading healthcare...

**Summary**: - The First Line Sales Manager (FLM) drives sales performance by leading a diverse commercial team and engaging with key stakeholders to drive tailored customer experiences and deliver value. They recruit, develop, retain and coach individuals to successfully deliver on strategic and commercial territory objectives. They instill a culture of...

In 2023 #Sandoz will become an independent organization! As the global market leader in generic and biosimilar medicines, Sandoz steps forward from a position of strength. Those who join Sandoz in the coming months will help shape the future of the company, its growth, innovation, culture and how Sandoz impacts the lives of millions. These will be races with...

**Summary**: - Specialist for operations in the given business sub -capability. **About the Role**: **Major accountabilities**: - Coordinate Service Management teams in Product Lines and Regions to execute tasks that are part of the global service management operational excellence governance. - Be the liaison for the function, on all topics related to...

**Summary**: Location: Mexico City #Hybrid About the Role: To establish and maintain a global process across the entire enterprise by managing the implementation program, including all planning, resourcing and budgeting requirements, and ensuring future changes to the process and enabling system are properly managed. **About the Role**: **Major...

**Summary**: Liderar las actividades derivadas de Lanzamientos y cambios en el ciclo de vida de productos, con las áreas de Calidad para asegurar que se completen las actividades en cumplimento con la regulación y en tiempo para cumplir con los objetivos del negocio. Asegurar que se cumpla con la normativa local vigente para el ingreso de cualquier...

**Summary**: Our SSU Manager contributes, with appropriate oversight, to all aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. May have the opportunity to lead specific aspects of global clinical trial process. Contributes to operational excellence through process improvement...

**Summary**: Responsible for holistic IT Service Management including all ITIL Processes, Service Operations as well as Operational Quality Management oversight along with continual service improvement and supplier operational governance. -Govern the service operations, service transition, quality, compliance, and audit readiness of services delivered....

**Summary**: ~Responsabile del raggiungimento degli obiettivi di vendita e crescita, della generazione e della gestione di accordi di partnership, nonché della garanzia dell'esecuzione di iniziative di trasformazione basate su una profonda comprensione dei clienti/mercato, delle dinamiche chiave, delle politiche e dell'innovazione che si verificano...