Learning and Development Sr Manager
hace 1 mes
At Rapido Solutions Group we are committed to connecting hyper growth businesses with **the best global talent**, allowing customers to scale efficiently and effectively.
**Our objective** is to create opportunities for people to work at American companies from one of the best cities in Mexico, Guadalajara.
We combine in diversity, joy and passion to create a dynamic community that allow our customer to achieve their objectives in the best way.
At Rapido we strive for becoming the best place to work, and that's why we provide a young and vibrant work environment, wellbeing programs, social and environmental activities, and the chance to develop in one of the most important industries of the USA.
**What will you be doing?**
- Develop and implement training strategy, measuring the effectiveness of it.
- Oversee the development and implementation of high-impact training programs tailored to business needs.
- Collaborate with cross-functional teams to assess and prioritize training requirements.
- Develop and maintain scalable training solutions for multi-client delivery.
- Lead training content creation that aligns with organizational standards and client expectations.
- Ensure the integration and effective use of technology-driven learning solutions, including LMS. (AI Solutions, Automation, maintenance)
**Why do our employees choose us?**
- **Pay & Perks**: Competitive pay and law benefits from day 1 + above law benefits package: food vouchers, private medical insurance (major and minor expenses), life insurance and savings fund.
- **Great Environment**:Great community spirit; Diversity, Equity, Inclusion, and Belonging Program; Total Societal Impact Programs; continuous training and Team Building.
- **Work-Life Balance**: Wellness & Health programs, On-site Psychologist, Nutritionist, and Doctor.
- **+Plus**:amazing amenities like Ping-Pong table, videogames area, beer on Fridays, Sports teams, and more Monthly activities.
**Requirements**:
**Who you are**:
- Bachelor's degree in psychology, Administration, Education, or a related field.
- 5+ years of experience in designing and implementing learning and development programs.
- 3+ years BPO experience and/or in similar position and volume training
- Experience in managing teams and leading large-scale L&D initiatives.
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