Education Delivery Service Segment Analyst

hace 4 semanas


Ciudad de México Hewlett Packard Enterprise A tiempo completo

Education Delivery Service Segment Analyst

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Responsible for the overall management of a service segment of significant scope and complexity at the country, region or worldwide level. Includes but is not limited to development, implementation and governance of product service or solution portfolio lifecycle management, revenue growth programs through the appropriate routes to market. Includes but is not limited to achieving revenue, profit and/or TCE goals for that segment/entity.

**_ How you'll make your mark:_**
- Develops product support plans on medium complexity product families.
- Represents services on product core teams and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, and Service Product Marketing content/collateral.
- Sets product service metric goals, monitors product support business performance and identifies what corrective action is required.
- Collaborates with regions/WW regarding service and support planning, implementation and performance.
- Performing business analysis identifying improvements.

**_ About you:_**
- Typically 3+ years experience in directly related business.
- Typically first level university degree or equivalent work experience.
- Moderate knowledge of IT and services industry.
- Must be able to analyze problems and solve them creatively.
- Good communication skills.

**Join us and make your mark**

We offer:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise Values:
Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

HPE is an EOE / Female / Minority / Individual with Disabilities /

At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you.

Then let’s stay connected

mexico

**Job**:
Services
**Job Level**:
Intermediate

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.



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