Delivery Analyst

hace 1 mes

Ciudad de México Acxiom A tiempo completo

The Delivery Analyst is responsible for data ingestion, issue resolution and research support for our Digital client solutions. You will have the opportunity to grow your digital knowledge as well as be on the front lines of next generation Cloud Technologies. Your days may consist of multiple priorities, so adaptability and flexibility are keys to your success.

Delivery Analysts deliver data, data products, and information that drive our client’s multi-channel marketing capabilities. They understand the details of our client’s data and Acxiom’s products to ensure that our clients and / or third-party vendors receive clean, enhanced, segmented, ready-to-market data. Delivery Analysts strive daily to improve quality, and adhere to standard processes and procedures. They work with clients and / or third-party vendors to begin to understand requirements and escalate issues with a focus on maintaining a seamless process flow. Analyzes, troubleshoots and modifies/changes processes and data to ensure efficient delivery of services to Acxiom clients. Maintains a broad understanding of Acxiom's processing and product capabilities and utilizes that understanding to optimize delivery of services. Mentors less experienced team members.

Location: Lomas Altas, MX

Job Responsibilities

  • Accountable for ownership of on-time input and output delivery, including taking initiative to monitor after hours
  • Accountable to manage their own time in order to meet deadlines, including taking Initiative to monitor work after hours
  • Coordinates and manages source file receipt with clients, vendors, and/or internal stakeholders
  • Verifies input/output counts, monitors data processing jobs and audits/verifies the results based on historical trends
  • Setup and build processing flows, including ad hoc, new build and more complex flows
  • Accurately validates source and output data, data formatting specifications, and output requirements according to specifications and service level agreements ensuring zero defects
  • Delivers accurate output information to clients and / or their vendors through the appropriate data processing platforms and utilizing transfer mechanisms
  • Ensures compliance with quality assurance processes, established procedures, project requirements and service level agreements/expectations
  • Researches, troubleshoots and takes action regarding data or processing issues according to product, client and / or third-party vendor specifications. This includes advising the team and clients on necessary solution changes or fixes to implement as well as the actual work to implement/fix.
  • Professionally communicates internally and externally with clients and stakeholders as determined by the nature of the discussion. Leads client meetings as it pertains to solution, research, issues, change management and trouble shooting. Point of contact to clients for solution components as well.
  • Facilitates change management - includes participating in the scoping, estimating and implementing the change to the solution. Also mentoring less experienced Delivery Analysts in the Change Management process

Skills needed for the Delivery Analyst Job Role:

  • Completed 4-year degree in related field of study (computer or technical field)
  • Ability to learn quickly and adapt to new tasks and skills
  • Attention to detail, important to monitor and audit solution processing services
  • Strong ability to communicate with clients and internal stakeholders – providing status
  • Experience with Microsoft Office applications

Required Experience in most of the following:

  • Strong Communication Skills
  • Problem Solving Skills
  • Ability to multi-task and prioritize daily responsibilities
  • Basic to Intermediate SQL Skills
  • Basic to Intermediate Unix Skills
  • Understanding of relational database design

Nice-to-have knowledge that would set you apart:

  • Familiar/experience with Tableau, Remote Desktop, Cloudera, Hue, or API calls
  • Basic to Advanced UDL Skills
  • Basic Output Skills
  • Encryption/Decryption (PGP/GPG, SDMS, GIS)
  • Knowledge of auditing /monitoring techniques and tools
  • Privacy
  • UltraEdit

Primary Locations:

Mexico City

Additional Locations (if applicable):

#J-18808-Ljbffr

  • Delivery Analyst

    hace 4 días

    Ciudad de México, Ciudad de México Acxiom A tiempo completo

    The Delivery Analyst is responsible for data ingestion, issue resolution and research support for our Digital client solutions. You will have the opportunity to grow your digital knowledge as well as be on the front lines of next generation Cloud Technologies. Your days may consist of multiple priorities, so adaptability and flexibility are keys to your...

  • Scib Service Delivery Analyst

    hace 4 días

    Ciudad de México, Ciudad de México Santander A tiempo completo

    SCIB Service Delivery AnalystCountry: MexicoWHAT YOU WILL BE DOINGAnálisis y resolución de ticket. Revisión de tipológica y prioridad. 2. Resolución de incidencia y soporte a los diversos activos. 3. Mantenimiento de work station a nível de parches y espacio disponible 4. Gestion de usuarios y de licencias 5.Revisiones (revisiones trimestrales:buzones,...

  • SAN-Operations Delivery Analyst

    hace 1 mes

    Ciudad de México Santander A tiempo completo

    SAN-Operations Delivery AnalystCountry: Spain Santander Asset Management está buscando un/a Delivery Operations Analyst para nuestras oficinas en Boadilla. POR QUÉ DEBERÍAS CONSIDERAR ESTA OPORTUNIDAD En Santander () somos actores principales en la transformación del sector financiero. ¿Quieres unirte a nuestro equipo? Santander Asset Management ...

  • Hub Scib Service Delivery Analyst

    hace 4 días

    Ciudad de México, Ciudad de México Santander A tiempo completo

    HUB SCIB Service Delivery AnalystCountry: MexicoWHAT YOU WILL BE DOINGAnálisis y resolución de ticket. Revisión de tipológica y prioridad. 2. Resolución de incidencia y soporte a los diversos activos. 3. Mantenimiento de work station a nível de parches y espacio disponible 4. Gestion de usuarios y de licencias 5.Revisiones (revisiones...

  • Scib Service Delivery Analyst

    hace 2 semanas

    México Santander A tiempo completo

    SCIB Service Delivery Analyst Country: Mexico **WHAT YOU WILL BE DOING** 1. Análisis y resolución de ticket. Revisión de tipológica y prioridad. 2. Resolución de incidencia y soporte a los diversos activos. 3. Mantenimiento de work station a nível de parches y espacio disponible 4. Gestion de usuarios y de licencias 5. Revisiones (revisiones...

  • Delivery Analyst

    hace 2 semanas

    Ciudad de México Acxiom A tiempo completo

    At Acxiom, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. As a Delivery Analyst, you will receive exposure to all functions and learn the end-to-end mechanics of Acxiom’s business. Daily, you will execute the necessary...

  • Delivery Senior Analyst

    hace 1 semana

    México NTT DATA A tiempo completo

    **Req ID**:229205 We are currently seeking a Delivery Senior Analyst to join our team in Torreon, Coahuila (MX-COA), Mexico (MX). Project Manager to support several IT projects and executing other IT activities for ARCA CONTINENTAL. **About NTT DATA Services** **NTT DATA Services is an equal opportunity employer and considers all applicants without...

  • Hub Scib Service Delivery Analyst

    hace 3 semanas

    México Santander A tiempo completo

    HUB SCIB Service Delivery Analyst Country: Mexico **WHAT YOU WILL BE DOING** 1. Análisis y resolución de ticket. Revisión de tipológica y prioridad. 2. Resolución de incidencia y soporte a los diversos activos. 3. Mantenimiento de work station a nível de parches y espacio disponible 4. Gestion de usuarios y de licencias 5. Revisiones (revisiones...

  • Proof of Delivery Analyst

    hace 4 días

    Ciudad de México, Ciudad de México Spin Master Ltd A tiempo completo

    Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that's why...

  • Bilingual English Invoice Delivery Analyst

    hace 2 meses

    Ciudad de México Oracle A tiempo completo

    Bilingual English Invoice Delivery Analyst-2300014L **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** **Duties**: The analyst in this position will be interacting with internal customers, as Sales representative and Operational team to proactively drive the Invoice delivery...

  • Client Operations Delivery Analyst

    hace 2 meses

    Ciudad de México Cisco Systems A tiempo completo

    **Position Overview**:The COD ANALYST works directly with Customers, Partners and Cisco internal Renewal Managers as our stakeholders in a Presales motion to help manage and optimize assets from purchase to renewal, safeguarding and ensuring data accuracy of our customers at all times. This position holds the operational responsibility for the Customer...

  • Senior Delivery Analyst

    hace 4 días

    Ciudad de México, Ciudad de México Acxiom A tiempo completo

    At Acxiom, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. As a Senior Delivery Analyst, you will receive exposure to all functions and learn the end-to-end mechanics of Acxiom's business. Daily, you will build & execute the...

  • Bilingual English Invoice Delivery Analyst

    hace 4 días

    Ciudad de México, Ciudad de México Oracle A tiempo completo

    Bilingual English Invoice Delivery Analyst LApplicants are required to read, write, and speak the following languages: English, SpanishPreferred QualificationsDuties:The analyst in this position will be interacting with internal customers, as Sales representative and Operational team to proactively drive the Invoice delivery process for the country where had...

  • Client Operations Delivery Analyst

    hace 4 días

    Ciudad de México, Ciudad de México Cisco Systems A tiempo completo

    Position Overview:The COD ANALYST works directly with Customers, Partners and Cisco internal Renewal Managers as our stakeholders in a Presales motion to help manage and optimize assets from purchase to renewal, safeguarding and ensuring data accuracy of our customers at all times. This position holds the operational responsibility for the Customer Installed...

  • Proof of Delivery Analyst

    hace 4 semanas

    Ciudad de México Spin Master Ltd A tiempo completo

    Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company? At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s...

  • Senior Operations Analyst, Rmo, Customer Delivery

    hace 2 semanas

    Ciudad de México Adenza A tiempo completo

    Division Overview Customer Services is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating...

  • Transportation Analyst

    hace 1 semana

    Ciudad de México Alcon A tiempo completo

    Transportation Analyst - Location: Mexico City (Hybrid)_ As the global leader in eye care, Alcon has built a rich history of providing innovative products to customers and patients all over the world. We’re extremely proud of our legacy and the significant way we’ve helped to shape the industry over the last 70 years, but we’re just getting started....

  • Senior Analyst, Product Delivery

    hace 4 días

    Ciudad Apodaca, Nuevo León, México Whirlpool A tiempo completo

    Requisition ID: 58680ABOUT WHIRLPOOL CORPORATIONThe team you will be a part of:The Product Delivery team plans and prepares manufacturing production schedules and departmental workflows to establish sequence and lead time of production operation to meet shipping dates. Expedites operations that delay schedules and alters schedules to meet unforeseen...

  • Business Analyst

    hace 4 días

    Ciudad de México, Ciudad de México CodersLink Talent A tiempo completo

    We are in search of a skilled Business Analyst/QA professional to join our team and contribute to our client's business growth in the local market. Over 5 years of experience as a business analyst specializing in Information systems and software development processes. Hands-on experience in various testing methods. Proficient in data analytics, capable...

  • Imports Analyst Mx

    hace 4 días

    Ciudad de México, Ciudad de México Michelin A tiempo completo

    Imports Analyst MXKEY EXPECTED ACHIEVEMENTSPlanning: Plans and optimizes loads in accordance with delivery dates, filling rates & customer requirements Analyses and treat anomaliesTransportation: Organizes the transportation (chartering & slot booking) according to the needs Ensures the availability & compliance of all transport, billing & Customs documents...