IT Technical Support

hace 1 semana


Aguascalientes, México Capgemini A tiempo completo

**_RRHH_**_: José David Reyes_

**_ Puesto_**_: IT Technical Support (Provisioning)._

**Nível de experiência**: Middle-Sr.

**Nível de educación**: Educación Superior

**Ubicación**: AGS

**Práctica**: PBS

**Conocimientos y experiência necesaria**:
**Habilidades**:

- Rol técnico con habilidades de liderazgo, SPOC para la operación
- Helpdesk de 1º y 2º nível para usuarios (hardware, software, aplicaciones y herramientas compatibles con TI del grupo) Contacto de soporte in situ (mano / ojos) para proyectos, Service Desk y otros equipos de TI del grupo.
- Comprobaciones, soporte y mantenimiento de equipos de oficina (impresoras, proyectores, pantallas de salas de reuniones, sistemas de videoconferencia, etc.)
- Registro de llamadas de Service Central (SC) u otro sistema de registro de tickets
- Reparación y mantenimiento de roturas H/W
- Papeleo para la gestión de activos y finanzas
- Preparación de PC (W'10 incl. compilación y configuración de MS Office) y entrenamiento de inicio (aprovisionamiento) para nuevos usuarios
- Aprovisionamiento de PC y suministros de PC
- Capacitación de incorporación de nuevos empleados y sesiones formales / informales de conexión
- Dispuesto a trabajar en turnos durante el horario regular de apertura de la oficina
- Dispuesto a trabajar fuera del horario de apertura de la oficina por ocasión
- Dispuesto a viajar a otras oficinas
- El conocimiento de Apple Mac OS es una ventaja
- El inglés fluido es obligatorio
- Debe asistir a la oficina diariamente - Aguascalientes
- Ingles avanzado.

**Tecnologías**: Technical Support L1, L2

**Habilidades**: Trabajo bajo presión, calidad en el trabajo y orientado a resultados

**Tu carrera en Capgemini**
- Al trabajar en un ambiente de equipo, nuestros consultores se enfocan en el análisis, diseño y desarrollo de soluciones basadas en tecnología para los clientes de Capgemini.
- Trabajarás en conjunto con especialistas funcionales, técnicos y del negocio para ayudar a desarrollar la implementación e integración de soluciones y sistemas innovadores incluyendo metodologías, técnicas y herramientas.
- Contribuirás de una manera responsable y oportuna con la satisfacción del cliente proporcionando servicios y productos que generan valor agregado.
- Capgemini ofrece una compensación competitiva y beneficios superiores a los de Ley.
- Nuestras oficinas centrales están en París, Francia y tenemos presencia en más de 50 países. Somos más de 340 mil profesionales en México, ubicados en Ciudad de México, Aguascalientes y Monterrey.
- Capgemini ha desarrollado metodologías propias a nível global: Colaborative Business Experience y Rightshore.

**Te encantará trabajar en Capgemini porque**:

- Ofrecemos una experiência única de reclutamiento y onboarding, y te ayudamos a construir las bases de tu carrera y habilidades profesionales.
- Proveemos un ambiente de trabajo colaborativo basado en nuestros 7 valores: Honestidad, Audacia, Confianza, Libertad, Espíritu de Equipo, Modestia y Diversión.
- Promovemos un ambiente que te permite planear y desarrollar tu carrera.


  • IT Technical Support

    hace 3 días


    Aguascalientes, México Capgemini A tiempo completo

    RRHH_: José David Reyes_ - Puesto_: IT Technical Support (Provisioning)._ Nível de experiência: Middle-Sr. Nível de educación: Educación Superior Ubicación: AGS Práctica: PBS Conocimientos y experiência necesaria: Habilidades: - Rol técnico con habilidades de liderazgo, SPOC para la operación - Helpdesk de 1º y 2º nível para usuarios...

  • IT Support Analyst

    Encontrado en: Talent MX C2 - hace 1 día


    Aguascalientes, México Bosch A tiempo completo

    Descripción de la empresa Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for over 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day. Our products, present in a wide variety of lands, contribute to improve the quality of life of millions of people. ...


  • Aguascalientes, México Resideo A tiempo completo

    **JOB DUTIES: - Facilitate issue identification and analysis - Investigate and resolve technical issues - Track requests resolution - Provide technical training - Build relationships with customers - Test products & software - Develop and share knowledge **YOU MUST HAVE: - High School Diploma, or equivalent. - Customer service experience - **Fluent...

  • IT Support Analyst

    Encontrado en: Talent MX C2 - hace 1 día


    Parque Industrial del Valle de Aguascalientes, México Bosch Group A tiempo completo

    Descripción del empleoProvide Tier 2 support for facility computer systems, computers and peripherals. Installing, diagnosing, maintaining and upgrading/replacing hardware while ensuring optimal performance. Represent the central IT organization at the locations within the region and act as an advocate for the customer within IT.Interface with local...

  • Technical Specialist

    hace 4 días


    Aguascalientes, México Alcon A tiempo completo

    Summary of Position: Key Responsibilities: - Troubleshooting and prioritize any issues within the timekeeping systems and developing proactive monitoring to prevent system issues. - Partner with Payroll and HR team in reviewing all major change requests and enhancements - The position will communicate with internal customers and partner teams in a timely,...


  • Aguascalientes, México Capgemini A tiempo completo

    Position: SAP WM Senior for Support work Experience level: Sr. Education level: Bachelor’s degree Location: CDMX - Remoto Practice: PBS Industry - Sector: Tecnología What you’ll do? This senior functional analyst will be responsible for helping client implement SAP WM/LE functionality. Punto de contacto con cliente, corrdinación con equipos de...

  • L2 Production Support

    hace 6 días


    Aguascalientes, México Capgemini A tiempo completo

    **RH**:Dacia González **Location**:Remote **Industry - Sector**:Financial Services - Banking **What you’ll do?** - Identify defects, discrepancies, and trends by ways of code debugging or log analysis. **What you’ll bring**: - Experience as a L2 support engineer - ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Mgmt - Hands-on...

  • IT Support Engineer

    Encontrado en: Talent MX C2 - hace 3 semanas


    Aguascalientes, México TigerTeam A tiempo completo

    Empresa global se encuentra en la búsqueda de un Support_Engineer_Aguascalientes para trabajar con BancoRequisitos:RequisitosMínimo de 2 años de experiencia generalConocimiento de los dominios, tecnologías y protocolos de las redes informáticas.Conocimiento de las directrices, tecnologías y protocolos de seguridad de la información.Conocimiento de...

  • Técnico de Pruebas

    hace 3 días


    Aguascalientes, México Flex A tiempo completo

    Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...

  • Quality Technician

    hace 2 días


    Aguascalientes, México Eaton Corporation A tiempo completo

    Eaton’s VEH NAA North America Auto division is currently seeking a Quality Technician. **What you’ll do**: - The entry level quality technician will support all quality aspects for Eaton’s new Aguascalientes manufacturing site. During the initial phase, these people would be supporting equipment install runoff and verifications, new documentation,...

  • Quality Technician

    hace 2 días


    Aguascalientes, México Eaton Corporation A tiempo completo

    Eaton’s VEH NAA North America Auto division is currently seeking a Quality Technician. **What you’ll do**: **Primary Function**: The entry level quality technician will support all quality aspects for Eaton’s new Aguascalientes manufacturing site. During the initial phase, these people would be supporting equipment install runoff and verifications,...

  • Manager End User Computer

    Encontrado en: Talent MX C2 - hace 1 semana


    Aguascalientes, México Nissan Motor A tiempo completo

    Description : The End User Computing Jr. Manager, manages and oversees the development and maintenance of NMEX End User Computer policy and strategy that defines the enterprise services. Manages and oversees day-to-day operation and effectiveness of End User programs and initiatives. Sets policy and direction for assuring Nissan´s systems and...


  • Aguascalientes, México Mercedes-Benz México International, S. de R.L. de C.V. A tiempo completo

    **Aufgaben**: **Supplier Quality Engineer Specialist **Main Objectives: - Responsible for quality of purchased parts of certain commodities, with supplier locations mainly in Mexico as well as potentially whole NAFTA and some Latin America countries. - Evaluate new potential suppliers (Potential Analysis according VDA6.3). Perform preventive quality...


  • Aguascalientes, México Rockwell Automation A tiempo completo

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...


  • Aguascalientes, México Mercedes-Benz Mexico International S. de R.L. de C.V. A tiempo completo

    **Aufgaben**: - Exterior Supplier Quality Engineer Specialist - Main Objectives: - Responsible for quality of purchased parts of certain commodities, with supplier locations mainly in Mexico as well as potentially whole NAFTA and some Latin America countries.- Evaluate new potential suppliers (Potential Analysis according VDA6.3). Perform preventive...


  • Aguascalientes, México Hilton A tiempo completo

    A Human Resources Coordinator coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management. **What will I be doing?** The Human Resources Coordinator coordinates and implements department activities and projects, as assigned. Provides clerical and office support and...


  • Aguascalientes, México Mercedes-Benz Mexico International S. de R.L. de C.V. A tiempo completo

    **Aufgaben**: - International Assignments Administration - Main Objective: - Ensures a smooth transition for international employees to the home country and the repatriation, in coordination with MBMI's support functions, fulfilling the local regulations, and timely informing assigned personnel of the activities or tasks they have to carry out during their...


  • Aguascalientes, México Iknal Semikan A tiempo completo

    **Work in Sweden**: This opportunity is not just a new job; it is life-changing. We support you in building a new life in one of the most innovative and technologically developed countries in the world. In Sweden, the balance between work and personal life is highly valued, respecting working hours, vacations, and special permits such as childcare due to...

  • Systems Engineer

    hace 2 semanas


    Aguascalientes, México Capgemini A tiempo completo

    Número de Need: 12971346 Position: Application Operation Engineers Experience level: Middle Location: AGS Practice: CCA Industry - Sector: Financial Services - Banking What you’ll do? - Experience as a L2 support engineer ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Mgmt - Hands-on experience in SQL, Unix and Shell...

  • Project Engineer

    hace 6 días


    Aguascalientes, México Donaldson A tiempo completo

    Donaldson is committed to solving the world’s most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place...