Customer Service Analyst

hace 5 meses


Nogales, México ITT, Inc. A tiempo completo

Resumen de Posición:
El Representante de Servicio al Cliente (CSR) da respuesta a las solicitudes de los clientes asignados a su nombre o territorio, atender solicitudes sobre los productos y servicios de la organización, determina el mejor método para resolver los problemas asegurando la satisfacción del cliente, adhiriéndose a las políticas de la organización; función clave para el cumplimiento de metas del departamento

Responsabilidades Esenciales:

- Realizar el procesamiento de órdenes diariamente.
- Diaria interacción con clientes internos y externos.
- Asistir en el sostenimiento de las metas anuales establecidas.
- Administración y planeación del Backlog del cliente.
- Manejo diario y seguimiento a ordenes en especial expeditaciones.
- Coordinación de RMA’S.
- Respuestas por teléfono el mismo dia.
- Comunicarse con los clientes y mantener influencia por apalancamiento para desarrollar el negocio.
- Actuar como enlace dentro de ITT en apoyo del cliente y representantes Manufactureros.
- Desarrollar otros deberes que sean asignados.

Requisitos del Puesto:
**EDUCATION**:

- Licenciatura y/o equivalente combinación de experiência laboral.

**EXPERIENCE**:
***
- Más de 3 años de experiência previa en servicio al cliente en un ambiente de manufactura.
- Apto en manejo de Microsoft Excel y Word.
- Excelente habilidad en servicio al cliente, resolución de problemas y habilidad de negociación.
- Habilidades efectivas en comunicación y por escrito.
- Orientado al detalle y a trabajos con un alto grado de precisión.
- Habilidad para desarrollar multi-tareas, tácticamente bajo situaciones tensas y difíciles.

**LANGUAGES**: 100% bilingüe inglés - español fluido y con calidad en escritura. Preferentemente.



  • Nogales, México Javid de Mexico S. de R.L. de C.V. A tiempo completo

    Profesional carrera indistinta - **Inglés Avanzado 90% oral y escrito**_ 5 años de experiência en servicio al cliente Experiência en compras Familiaridad con sistema chrystal reports Visa Americana (preferente) Tipo de puesto: Tiempo completo Salario: A partir de $1,000.00 al día Horario: - Diurno Pregunta(s) de postulación: - Porcentaje de...


  • Nogales, Sonora, México Marriott International, Inc A tiempo completo

    **Job Overview**As a Guest Experience Expert at Marriott International, you will be responsible for delivering a unique and memorable experience to our guests. You will be empowered to move about your space and take the initiative to address guest requests, complete reports, and share the highlights of the local area.**Key Responsibilities**- Process...


  • Nogales, México Master Lock A tiempo completo

    **Descripción de la empresa** Sobre nosotros** **Master Lock** fabrica una amplia gama de soluciones innovadoras de seguridad y protección para su hogar, oficina y entornos industriales. Desde 1921, **Master Lock** se ha comprometido a proporcionar productos de alta calidad que brinden seguridad y tranquilidad a nuestros clientes. Master Lock y nuestra...

  • Marketing Analyst

    hace 7 meses


    Nogales, México MKS Instruments A tiempo completo

    MKS Instruments is a global provider of instruments, subsystems and process control solutions that measure, monitor, deliver, analyze, power and control critical parameters of advanced manufacturing processes to improve process performance and productivity for our customers. Additional information can be found at We are looking for a Marketing Analyst...


  • Nogales, Sonora, México Arrow Components Mexico S.A. de C.V. A tiempo completo

    About the RoleArrow Components Mexico S.A. de C.V. is seeking a highly skilled Customer Operations Associate Manager to join our team in Nogales, Sonora or Guadalajara Offices. As a key member of our Value Added Orders team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesManage the...


  • Nogales, México Arrow Electronics, Inc. A tiempo completo

    **Position**: Customer Support Associate II Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37...

  • Srmgr-sales Ii

    hace 5 meses


    Nogales, México Marriott International, Inc A tiempo completo

    **Job Number** 24050884 **Job Category** Sales & Marketing **Location** Fairfield Inn & Suites Nogales, Boulevard El Greco 45, Nogales, Sonora, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for proactively soliciting and managing large group/catering...


  • Nogales, México ABB A tiempo completo

    **Procurement & Logistics Analyst**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...


  • Nogales, México ITT, Inc. A tiempo completo

    Resumen de Posición: Supports finance execution by delivering meaningful, accurate and timely reporting & analysis on business performance. Gets involved with all finance & accounting functions to support in relevant daily operation tasks and collaborates as required with all stakeholders. Responsabilidades Esenciales: - Lead Accounts Receivable efforts...


  • Nogales, Sonora, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly motivated and customer-focused Sales and Guest Services Representative to join our team at Marriott International, Inc. As a key member of our sales team, you will be responsible for providing exceptional service to our guests and driving sales growth through effective communication and relationship-building skills.Key...

  • Maintenance Technician

    hace 3 semanas


    Nogales, Sonora, México Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a skilled Maintenance Technician to join our team at Marriott International, Inc. As a Maintenance Technician, you will be responsible for performing routine maintenance and repairs on hotel equipment and facilities.**Key Responsibilities**Respond to and resolve guest maintenance requests in a timely and professional...


  • Nogales, Sonora, México Expeditors A tiempo completo

    Job SummaryAs a Transcon Supervisor at Expeditors, you will be responsible for ensuring smooth and timely freight process flow. This includes coordinating and negotiating rates with contracted vendors, ensuring accurate and timely client and vendor billing, and interacting with customers to arrange shipments that meet customer service standards.Key...

  • Sales Team Member

    hace 2 semanas


    Nogales, Sonora, México Marriott International, Inc A tiempo completo

    **Job Overview**As a Sales Coordinator at Marriott International, you will play a vital role in ensuring our guests have an exceptional experience. Your primary responsibility will be to provide top-notch customer service, ensuring that every guest feels welcome and valued.**Key Responsibilities**Follow all company policies and procedures to maintain a clean...


  • Nogales, Sonora, México Mks Instruments A tiempo completo

    MKS Instruments is a leading global provider of innovative solutions for advanced manufacturing processes. As a Marketing Analyst, you will play a key role in helping us drive business growth and customer engagement.The ideal candidate will have a strong background in digital marketing, with expertise in programmatic advertising, social media, and data...

  • Executive Chef Supervisor

    hace 3 semanas


    Nogales, Sonora, México Marriott International, Inc A tiempo completo

    **Job Summary**As a key member of our culinary team, the Supervisor De Cocina will oversee the preparation and presentation of food, ensuring exceptional quality and presentation. This role requires strong leadership and communication skills, with the ability to motivate and guide a team of cooks and kitchen staff.**Key Responsibilities**Supervise and...


  • Nogales, Sonora, México Citi A tiempo completo

    Job SummaryThe Branch Personal Executive is an entry-level position responsible for assisting in the execution of sales, products, or service activities in coordination with the customer service team. The primary objective of this role is to foster relationships with customers to build loyalty and increase sales to individual consumer clients.Key...


  • Nogales, Sonora, México Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking an experienced Sales and Marketing Team Member to join our team at Marriott International, Inc.**Key Responsibilities**Assist in training and motivating employees to provide exceptional customer service.Follow company policies and procedures, ensuring a clean and professional work environment.Welcome and acknowledge guests...

  • Supply Chain Specialist

    hace 2 semanas


    Nogales, Sonora, México Arrow Electronics, Inc. A tiempo completo

    Job SummaryWe are seeking a skilled Supply Chain Specialist to join our team at Arrow Electronics, Inc. The ideal candidate will have a strong background in supply chain management, excellent analytical skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesOrder Management: Manage the end-to-end experience with our...


  • Nogales, Sonora, México Expeditors A tiempo completo

    Job Overview Key Responsibilities Facilitate efficient and timely movement of freight Manage and negotiate pricing with our service providers Ensure precise and prompt billing for clients and vendors Engage with customers to organize their shipments in alignment with service expectations Foster and maintain strong relationships with suppliers ...


  • Nogales, Sonora, México Expeditors A tiempo completo

    Job Overview Key Responsibilities Oversee the efficient and timely movement of freight Manage and negotiate pricing with our service providers Ensure precise and prompt billing for clients and vendors Engage with customers to facilitate their shipping needs while adhering to service standards Foster and maintain strong relationships with...