Carrier Sales and Operations Representative

hace 2 semanas

Monterrey, México Redwood Logistics A tiempo completo

**Carrier Sales and Operations Representative**

Reports To**:Senior Carrier Sales Representative**

Location**:Monterrey, Mexico**

**Redwood Logistics** is your strategically integrated logistics provider that understands our customers’ unique needs. Throughout our 20-year history, we’ve grown and evolved our range of offerings to create a family of companies that can solve logistics and transportation challenges.

From our diversity of services, data-driven network solutions, and strategically integrated model, we have positioned ourselves as the dominant player in the mid-market space. We are a privately held company, managing significant transportation spend - we are big, but flexible with an entrepreneurial spirit.

For more than 20 years, Redwood Logistics has been helping move businesses forward by connecting our clients to winning strategies. As a next-generation leader in third-party logistics, we live at the intersection of logistics and technology. We focus brilliant minds, technology services, and performance excellence to modernize supply chains.

**Redwood Mexico**, a subsidiary or Redwood Logistics, speaks the cross-border shipping language. With years of industry experience and boots on the ground, Redwood is fully integrated with the carriers, people and processes required to move our customers’ freight.

See for yourself why The Chicago Tribune has named Redwood Logistics a Top Workplace for several years running

**Position Description**:
As a Carrier Sales and Operations Representative**, **you will play a crucial role at Redwood Multimodal and our Digital Freight Brokerage by identifying, sourcing, and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction.

**Responsibilities**:

- Build and maintain new and current strategic carrier profiles through research and networking and aligning Redwood truckload sales opportunities
- Actively engage carrier partners primarily by phone, targeting 80+ dials per day
- Confidently introduce the Redwood Digital Freight Brokerage (DFB) product to carrier prospects, profiling 20 new carriers per day
- Engage in continuous follow up to carriers, understanding what network offers work, which lanes are an ideal fit, and reinforcing the value proposition to the carrier partners
- Build understanding of macro-market conditions and how it has an impact on truckload rates and capacity
- Resolve carrier relations and accounting issues
- Provide and negotiate freight rates to motor carriers (and internal sales team as needed), ensuring maximum profitability on a daily, weekly, monthly, quarterly basis
- Coordinate available customer freight with available motor carrier equipment
- Consistently provide service and support to motor carriers in an effort to build the business relationship
- Maintain a file of all open truck shipments and of records of trailers in assigned areas
- Communicate with motor carriers to schedule trucks and resolve issues
- Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
- Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
- Actively seek out Redwood contract lanes, and create a dedicated capacity solution
- Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks to introduce new capacity to customer sales opportunities
- Resolve carrier relations and accounting issues

**Qualifications**:

- Bi-lingual in English and Spanish
- Strong communication skills both orally and written
- Ability to work in a fast-paced, dynamic environment
- Pro-active problem solver and listener; ability to multi-task
- 1-2 years of business experience in a bi-lingual environment
- Logistics experience preferred, but not required

**Rewards**:
In addition, when you are contracted you will receive:

- Life Insurance policy for you starting 30 days after employment.
- Personal Health Insurance coverage for you - Major Medical
- 30 days “Aguinaldo” Christmas bonus or prorated percentage your first year.
- Vacation time starting at 12 days. Additional days will increase per Mexican Law.
- Premium Vacation 50% vacation days (Prima vacacional).
- You will also receive benefits like Saving Plan (Fondo de Ahorro) and Food Coupons (Vales De Despensa) 6% or the Maximum amount by Mexican Law.
- You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes.

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