Customer Support Senior
hace 2 semanas
**Resumen de la Posición**
Ser el representante de la compañía para alcanzar el objetivo de ventas establecido por la empresa, mediante la búsqueda de prospectos y clientes que permita la venta y ejecución de nuestros servicios.
**Sobre R.H. Shipping**
Somos R.H. Shipping y crecemos día a día. Nuestra misión es transformar la vida de las personas proporcionando soluciones de transporte en todo el mundo. Somos responsables y disciplinados en nuestra búsqueda de que cada miembro del equipo alcance sus metas personales, profesionales y financieras a través del trabajo que hacemos juntos. Nuestros valores fundamentales son la columna vertebral de nuestro negocio y guían nuestro proceso de contratación: estamos alineados, somos disciplinados, inspiradores, responsables, orientados a resultados y transparentes.
**Objetivos del puesto.**
- Atender y apoyar al cliente externo con sus requerimientos comerciales y administrativos
- Garantizar la correcta entrega del SOP entre el ejecutivo comercial y ejecutivo de operaciones
- Garantizar la correcta implementación del SOP entre el ejecutivo de operaciones y el cliente
- Realizar Cross y Up selling, detectando y comunicando al ejecutivo comercial las oportunidades
- Realizar y analizar cotizaciones urgentes en caso de que el vendedor no se encuentre disponible
- Prospectar y desarrollar los clientes asignados
- Mantener y desarrollar cuentas de casa
- Atender y apoyar al cliente externo con sus requerimientos operativos.
- Facilitar y coordinar la comunicación entre el cliente y ejecutivo de operaciones (en caso de ser requerido por el cliente).
**Competencias Clave**
- Organizado, proactivo y autodidacta
- Orientado a resultados con motivación propia.
- Comunicación efectiva y asertiva.
- Sentido de urgencia.
- Inglés fluido, intermedio
**Educación y Experiência**
- Licenciatura en Comercio o Negocios Internacionales o afín
- Experiência 2 años en logística principalmente en la operación en importación y exportación (en empresas de Freigth Forwarding).
**Ofrecemos**
- Oferta económica de acuerdo a experiência y aptitudes.
- Vales de despensa.
- Fondo de Ahorro.
- 30 días de Aguinaldo
- Horario: 9:00- 18:00hrs
- Prestaciones de ley y superiores.
Horario:
- Lunes a viernes
- Turno de 8 horas
- Lugar a laborar:Reforma 222
**Comprometidos con la Diversidad**
Tipo de puesto: Tiempo completo, Por tiempo indeterminado, Por periodo de prueba
Duración del contrato: 3 meses
Sueldo: $15,000.00 - $20,000.00 al mes
Horario:
- Lunes a viernes
- Turno de 8 horas
Prestaciones:
- Bebidas gratis
- Opción a contrato indefinido
- Seguro dental
- Teléfono de la empresa
Puede trasladarse/mudarse:
- Cuauhtémoc, CDMX: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)
Idioma:
- Inglés (Deseable)
Lugar de trabajo: Empleo presencial
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