Collection Representative
hace 3 semanas
Date: Feb 24, 2023- Location: Mexico city, MX- Description:
- Utilize telephones, letters and skip tracing techniques to contact customers and obtain payment.
- Maintain a high level of customer service.
- Follows all compliance regulations and policies.
- Comply with Federal and State laws.
- Attain monthly team and individual goal.
Knowledge and use of the phone system.
- Effective communication skills in English.
- Basic computer and keyboarding skills.
- Knowledge of the CUBS Collection Application (system software).
- Knowledge of the Dialer Collection Application.
- Able to locate customers through interpretation of CBR’s and other sources of information.
- Basic math knowledge with emphasis on calculating percentages.
- Knowledge of the client’s business and requirements to include work standards.
- Knowledge of FDCPA and state laws.
- High school diploma or GED
- At least 6 months customer service, sales, or collection experience.
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