Leader, Customer Delivery

Descripción Importante empresa norteamericana esta en búsqueda de Customer Support Leader para sus operaciones en México. **Requisitos**: **Experiência**: Soporte/mesa de control en servicio al cliente call center Manejo y desarrollo de personal Cumplimiento de KPIs **Inglés**: avanzado 5 years

**About Avaya**: Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every...

**Job Description Summary**: GE Healthcare es un innovador líder mundial en tecnología médica y soluciones digitales con más de 100 años de experiência en la industria de la salud y alrededor de 50.000 empleados en todo el mundo. Permitimos a los médicos tomar decisiones más rápidas e informadas a través de dispositivos inteligentes, análisis de...

At Amazon we're working to be the most Customer-centric company on earth and we are constantly improving how we fulfill and deliver customer orders. Our goal is to exceed expectations by continually striving to innovate and provide best in class customer support as we expand our logistics products and services. To improve the customer experience we are...

**We are seeking to recruit an experienced customer service manager having previously worked for loan-lenders, credit providers or debt collection agencies in Mexico.** **Key Deliverables** - Working closely with HQ in establishing annual targets and ensuring the delivery of KPIs. - Team management of telephone/online based customer advisors, ensuring the...

**What to Expect** Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to...

Job Description - Customer Project Leader (008V7A) Project leader to manage 3~5 project (medium & complex level) with an average budget of $3 million USD. Organize the project from the RFQ stage, understand the scope from process and product point of view to estimate the cost and lead time of the equipment.  Develop a detail plan including all...

**We help the world run better** The **Premium Hub CoE** team is expanding and they are looking for a ALM Service Delivery Engineer to complete the team. The CoE (Center of Expertise) is part of the delivery teams of our Cloud Success Delivery Organization, being responsible to delivery Premium Engagement services for Key account customers in Latin America,...

Are you a Data Analytics specialist? Do you have Data Warehousing, Hadoop/Data Lake experience? Do you like to solve the most complex and high scale (billions + records) data challenges in the world today? Do you like to work on-site in a variety of business environments, leading teams through high impact projects that use the newest data analytic...

**We help the world run better** **PURPOSE AND OBJECTIVES** As a crucial part of SAP's total solution delivery strategy, SAP CSS focuses on the overall success of customers' SAP solutions. One essential element in SAP's continued success is the services portfolio offered by SAP Professional Services whereby consulting, implementation, and optimization...

**We help the world run better** As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is an organization dedicated to managing service delivery at scale for high-volume, private cloud customers. Because we are at the heart of the SAP strategy, our business unit is growing rapidly. In order to facilitate that growth, we...

Company Description Accor is a world leading augmented Hospitality Group. Accor brings people together to feel welcome in a wider world, where emotion has the power to change everything. **Job Description**: Work in the Technical department. Main scope of responsibility is to own multiple customer relationships with key responsibilities of ensuring...

As a country leader, you will be responsible for the commercial, sales and solutions (operations) activities for distribution solutions (ELDS) division in Mexico.Ensuring the business†growth and achievement of all the targets such as sales, margins, market share and customer satisfaction and leading the country team for all the “licence to...

Country Sales & Solutions Leader, Mexico Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

**Customer Service Specialist - Senior**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

Qualifications 10+ years of  Customer Experience Manager  experience within Enterprise Software. Cloud Technical knowledge Experience within a Service Delivery environment Executive Sponsorship & Collaboration A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and...

Book4Time is a global leader in wellness and recreation management solutions for the hospitality market. Our SaaS platform manages the end-to-end guest experience and back office operations for hotels, resorts, casinos and private clubs in over 85 countries. We’re looking for a Software Trainer / Onboarding Implementation Specialist in the SaaS space who...

We are looking for a highly motivated and passionate Customer Success Account Manager to drive program management for strategic customers that have a significant number of key cross-cloud workload engagements running concurrently. As the CSAM you will drive consumption planning & execution, as well as the acceleration of cloud adoption from Pilot/MVP to...

**We help the world run better** As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is an organization dedicated to managing service delivery at scale for high-volume, private cloud customers. Because we are at the heart of the SAP strategy, our business unit is growing rapidly. In order to facilitate that growth, we...

Identify and respond to customer inquiries, be the first point of contact to resolve issues, monitor and respond to the customer. - Perform reception, review (Prices, Currency Type, Exchange Rate, part numbers, quantities,descriptions, promotions, discounts, authorizations, external supplier quotes, Incoterms, billing data, penalties and delivery date),...