Customer Technology Services Manager

hace 3 semanas


Ciudad de México AccorCorpo A tiempo completo

Company Description

Accor is a world leading augmented Hospitality Group. Accor brings people together to feel welcome in a wider world, where emotion has the power to change everything.

**Job Description**:
Work in the Technical department. Main scope of responsibility is to own multiple customer relationships with key responsibilities of ensuring customer satisfaction and technology growth, along with building long-term partnerships with Accor Group. He / She will be responsible for a team of field services and PMs

Support the CTS Team in achieving targets

Support Field Services team through effective guidance and support in handling difficult or complex situations

Assist in preparing Hotel Budget Guidelines for presentation to Hotel Leadership

Ensure of the delivery of the field services

Ensure of the satisfaction of the clients

Provide KPIs and Dashboard

**Qualifications**:
Expertise in Project Management - PMP or Prince2 certification preferred. University degree or equivalent

Inspired leader with teamwork approach

Strong conceptualization, analytical and problem solving skills

Excellent verbal & written communication skills and presentation skills

Bilingual Spanish and English

University degree and equivalent

Leadership, Organization, Orientation to results, Decision making

Additional Information

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits


  • Customer Success Manager

    hace 4 semanas


    Ciudad de México Aspen Technology A tiempo completo

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...


  • Ciudad de México Amazon A tiempo completo

    Customer Practice Manager, Professional Services The Amazon Web Services Professional Services team is looking for Customer Practice Managers who can lead customer journeys that accelerate business outcomes. This role is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling...


  • Ciudad de México Wesco A tiempo completo

    As a Specialist - Technology Support Services, you will be the trusted advisor and technical support professional for the Wesco Global Solutions business. The Technology Support Services team is the first tier of support in all our technologies. The team are technical advisors to Communications and Security Solutions (CSS), Electrical and Electronic...


  • Ciudad de México, Ciudad de México teamworkonline A tiempo completo

    Reporting functionally to the Director Event Technology Operations and organisationally to the Chief Tournament Officer in Mexico, the Senior Manager of Technology Operations, Mexico will be a key member of the FIFA26 Technology team, and work in close collaboration with the Technology teams in Zurich and other key individuals responsible for the planning,...


  • Ciudad de México SAS A tiempo completo

    : **Customer Success Manager - Hybrid** **Nice to meet you!** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to an Initial Public Offering (IPO) in 2024. If you're...

  • Services Manager

    hace 1 mes


    Ciudad de México Siemens Digital Industries Software A tiempo completo

    **Position Overview** As part of the Services management team, manage a medium-sized or strategic Services Country delivering high quality, commercially responsible, value-driven billable consulting business, providing expertise to meet the goals of the business. Provide coaching in, and if appropriate, set the direction in own area of responsibility for...

  • Major Incident Manager

    hace 2 semanas


    Ciudad de México Damco Spain SL A tiempo completo

    Major Incident Manager vacancy | R77636 | Maersk Home Careers Vacancies Major Incident Manager MX - Mexico City Posted Yesterday Apply now Opportunity Technology Operations is responsible for day-to-day maintenance and management of organisation’s IT infrastructure to ensure delivery of the agreed level of IT services to the business. Additional...


  • Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    7+ years of external or internal customer facing, complex and large scale project management experience, or Bachelor's degree - 3+ years working in the Industrial Telco and Media sector as a consultant or part of a Professional Services organization - Business development experience including multiyear, multiple service offering proposals resulting in...

  • Project Manager

    hace 1 mes


    Ciudad de México DXC Technology A tiempo completo

    Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management. **_ Responsibilities:...


  • Ciudad de México Fédération Internationale de Football Association A tiempo completo

    Technology Operations, Sr Manager - México, FIFA World Cup 2026 Department: Technology Employment Type: Fixed Term - Full Time Location: Mexico City Description Reporting functionally to the Director Event Technology Operations and organisationally to the Chief Tournament Officer in Mexico, the Senior Manager of Technology Operations, Mexico will be...

  • Sales Manager Latam

    hace 1 mes


    Ciudad de México JOBI A tiempo completo

    A leading company in the Information Technology and Services industry. We are currently seeking a motivated and results-driven Sales Manager LATAM - Hunter to join our dynamic team. As a Sales Manager, you will be responsible for driving sales growth in the Latin America region. **Responsibilities**: - Identify and prospect potential clients in the Latin...


  • Ciudad de México Infor A tiempo completo

    **General information**: - Country Mexico- City Mexico City- Department Maintenance Business- Job ID 32463**Description & Requirements**: Responsible for providing Infor customers with guidance and helping customers achieve maximum value from their Infor investment. Build repeatable support and services for customers to minimize disruption, maximize the...


  • Ciudad de México, Ciudad de México Robert Walters A tiempo completo

    We are innovators in revolutionizing the way businesses understand and enhance customer experiences. Our software solutions empower leading brands across industries to elevate frontline interactions, build high-performing teams, and craft products that resonate with consumers worldwide.What you'll need to succeed in this role: 8+ years of professional...


  • Ciudad de México Amazon A tiempo completo

    Telco & Media Customer Practice Manager MEX, PROSERVE Would you like a career that gives you opportunities to help customers change how they operate in today’s using innovations technologies and accelerate their cloud journey using Amazon Web Services (AWS). Do you like to work on a variety of projects within some of the largest, most complex, enterprise...


  • Ciudad de México, Ciudad de México Amazon A tiempo completo

    Are you a Data Analytics specialist? Do you have Data Warehousing, Hadoop/Data Lake experience? Do you like to solve the most complex and high scale (billions + records) data challenges in the world today? Do you like to work on-site in a variety of business environments, leading teams through high impact projects that use the newest data analytic...

  • Bid Manager

    hace 3 días


    Ciudad de México DXC Technology A tiempo completo

    **Bid Manager - DXC Technology - 100% Remote** - Our DXC account teams advise, create, orchestrate, and drive value for customers by bringing the best of DXC to our customers. Customers ask us to help them solve their most critical technology needs and we proactively share relevant ideas, insights, and experience to create a plan for addressing those...

  • Customer Success Manager

    hace 4 semanas


    Ciudad de México Thales A tiempo completo

    Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...


  • Ciudad de México SAP SE A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces...


  • Ciudad de México Technology Adoption A tiempo completo

    Project Manager Estamos en busca de Consultor PMO con enfoque en proyectos de tecnología con énfasis en Proyectos CRM, Customer Experience y Programas de Lealtad. Objetivo: Lograr que los proyectos se desarrollen dentro de los alcances, costos y calidad establecidos en los plazos previstos con la menor cantidad de inconvenientes, anticipando posibles...


  • Ciudad de México, Ciudad de México Schneider Electric A tiempo completo

    Electronically interact with customers to ensure delivery on the customer promise and increase their use and resulting benefit from the services they receive: Nurture and develop client relationship to help clients extract the maximum value from SE contracted services. Identifies & match clients needs with SE products & services to drive successful...