IT Support Engineer

hace 2 meses


Monterrey, México ZF A tiempo completo

**What's Next? Join ZF**:
ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.
- Country/Region: MX- Location: Monterrey, NLE, MX, 64830Req ID 68068 MSSC Monterrey 2, Mexico

**Company Overview**
ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

**Your Key Responsibilities**:

- Actively manage customer requests and incident calls, manage backlog and SLA related to Engineering Applications activities. Depending on your expertise/knowledge focus should be on minimum four of the above engineering areas.
- Implement, adjust and improve service process
- Communicate proactive new workflows and process changes on several levels involved in Service Support
- Act as direct contact for external / internal service providers
- Release and upgrade coordination/delivery.
- Project work in cooperation with the build area, e.g. preparations for acceptance tests reg. product release into operation.
- Coordination client install, package design and deployment.
- Updating handling instructions, documentations and knowledge base articles.
- Consulting and cooperating with other global IT teams.

**Your Profile**:

- Degree in Informatics, Information Technology, Computer Science, Electronics, Engineering or similar;
- 2 - 3 years job related experience as well as self-dependent and target oriented decision making to handle Requests and Incidents reported by Customers
- Experience providing customer support and resolution of technical issues;
- Proven analytical abilities in addition to strong troubleshooting and diagnostic skills;
- Good communication skills verbally and written; Good English language skills are a must.
- Experience with ITIL Service Management, certification a plus

**What We Offer**:

- Benefits above the law
- Major Medical Expenses Insurance
- Global growth opportunities Competitive WagesContact

Marisol Zambrano

**What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?**:
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

Find out how we work at ZF:
**Job Segment**:Package Design, Application Engineering, Embedded, Engineer, Electronics Engineer, Manufacturing, Engineering, Technology


  • IT Support Engineer

    hace 3 días


    Monterrey, México ZF A tiempo completo

    Become our next FutureStarterAre you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!IT Support Engineer - Engineering applicationsCountry/Region: MXLocation:Monterrey, NLE, MX, 64830Req ID 68068...

  • IT Support Engineer

    hace 1 día


    monterrey, México ZF A tiempo completo

    Become our next FutureStarterAre you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!IT Support Engineer - Engineering applicationsCountry/Region: MXLocation:Monterrey, NLE, MX, 64830Req ID 68068...

  • IT Support

    hace 1 mes


    Monterrey, México Ahiezer A tiempo completo

    Professional english **Responsibilities** - Research and determine solutions for software and hardware problems. - Diagnose and resolve technical issues, including accountsettings and network settings. - Ask questions to customers to quickly understand the cause of the problem. - Timely refer unresolved issues to appropriate internal teams (e.g., software...


  • Monterrey, México Azka IT Consulting A tiempo completo

    Description AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies. We are looking for your talent as **Team Lead Engineering IT support** **Requirements**: - You are experienced in PLM support, administration of PTC Windchill and its interfaces. - You have sound experience in the...

  • IT Support Engineer

    hace 1 semana


    Monterrey, N.L., México ZF Friedrichshafen AG A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something...

  • IT Support Technician

    hace 5 días


    Monterrey, México Charger Logistics Inc A tiempo completo

    **_We’re proud to say we’ve been named one of "Super Empresas Expansión 2023 Top Companies"_** Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled...

  • Sales Support

    hace 1 mes


    Monterrey, México IT HUNTING SOLUTIONS A tiempo completo

    **Vacante para la empresa IT HUNTING SOLUTIONS en Monterrey, Nuevo León**: Somos una empresa internacional. Como Sales Support, darás soporte al equipo comercial a través de validación de leads con llamadas telefonicas y envío de correos electronicas para dar información detallada a los prospectos, así como actualización de CRM. Un poco más de...


  • Monterrey, México Azka IT Consulting A tiempo completo

    In Azka IT we are looking for a **SAP Technical Support Specialist Module MM** What you´ll need: - Bachelor´s Degree in Computer Science, Engineering, or related - 4+ years of experience in support SAP modules MM and TM - Understanding of technical specifications and testing performs. - SAP Inbound logistics Support activities - IT skills like...


  • Monterrey, México Kalasko A tiempo completo

    **Senior Support Engineer** Gouna, Egypt **Work for the world’s smartest in-store media network** **The problem we’re solving** **Digital retailers use data to study shoppers’ online behavior, predict their needs, and eliminate any friction points in the decision-making process. As a result, they provide shopping journeys that are very low on...

  • Support Analyst

    hace 4 semanas


    Monterrey, México Azka IT Consulting A tiempo completo

    AZKA IT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as Support AnalystRequirements:Investigate and diagnose technical/functional issues (L2,L3) related legacy applications, frameworks and infrastructure components which are part of Monster Beverages’...

  • Student Worker

    hace 2 semanas


    Monterrey, México The LEGO Group A tiempo completo

    Job DescriptionIf you are looking to get a great internship experienceThis is the opportunity to do so by joining the IT department at The LEGO Group!Play your part in our team success! As part of the Global End-User Support organization, you will have the opportunity to help us to optimize the usage of business technologies to increase the productivity of...

  • Student Worker

    hace 2 semanas


    Monterrey, México The LEGO Group A tiempo completo

    Job DescriptionIf you are looking to get a great internship experienceThis is the opportunity to do so by joining the IT department at The LEGO Group!Play your part in our team success! As part of the Global End-User Support organization, you will have the opportunity to help us to optimize the usage of business technologies to increase the productivity of...

  • IT Support Engineer

    hace 4 semanas


    Monterrey, México ZF Group A tiempo completo

    Responsibilities Actively manage customer requests and incident calls, manage backlog and SLA related to Engineering Applications activities. Depending on your expertise/knowledge focus should be on minimum four of the above engineering areas. Implement, adjust and improve service process Active analysis current process landscape and applications...

  • Network Engineer

    hace 1 mes


    Monterrey, México Panduit A tiempo completo

    At Panduit, Our People Make the Difference. Our diverse life experiences and perspectives fuel innovation as we explore without limits and Think Differently to help our customers better connect with those they serve. We are committed to making a positive impact on the world: Employee volunteerism and outreach projects help us connect and give back to the...


  • Monterrey, México Azka IT Consulting A tiempo completo

    **Azka IT es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latianomericanas y Estados Unidos.** Estamos buscando un consultor **Ingeniero de soporte Windchill** que quiera trabajar y aprender mas sobre tecnologías en tenencia, trabajar en conjunto con gente de otras culturas y países. **Experiência** Es responsable de...

  • IT Service Desk Agent

    hace 2 meses


    Monterrey, México Azka IT Consulting A tiempo completo

    Description AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies. We are looking for your talent as an **IT Service Desk Agent - Portuguese.** **Responsible for all activities surrounding the IT Service Desk, including but not limited to answering calls coming to the call center, monitoring...

  • Support Engineer

    hace 4 semanas


    Monterrey, México Atos A tiempo completo

    **SUPPORT ENGINEER**: - Publication Date: May 3, 2024- Ref. No: 512391- Location: Monterrey, Nuevo Le - n, MX, 66490**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **Who we are.** Together we create** reliable and...

  • Senior QA Engineer

    hace 5 días


    Monterrey, México Azka IT Consulting A tiempo completo

    AZKAIT es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos.Estamos en la búsqueda de tu talento como Senior QA EngineerEstamos buscando un Ingeniero QA Senior con experiencia para unirse a nuestro dinámico equipo. El candidato ideal tendrá una sólida formación en metodologías de pruebas de...


  • Monterrey, México Polaris A tiempo completo

    JOB SUMMARY:  IT Client Support Specialist deploy and support the systems and technologies required by corporate, manufacturing, and distribution center users in a global enterprise environment. In addition to supporting all technology needs of Polaris employees, IT Client Support Specialist may also assist in providing local hands on...


  • Monterrey, N.L., México Schneider Electric Gruppe A tiempo completo

    Job Description - Agile Tools support Engineer (008QC6) Agile Tools support Engineer - 008QC6 Summary: This position requires a Jira & Confluence expert working on AWS cloud with 4-6 years of experience. This position needs the person to work closely with Developer experience team in India and keen to learn other collaboration tools like Aha & iObeya....