Net Support Application Bilingue
hace 6 meses
6+ years of IT experience in L2/L3 support and 4+ years of experience in.NET Technologies.
- Responsible for Handling Level 2 Analysis
- Allocate an issue, investigate it, find a root cause, and present the clear and correct bug report to
- development team.
- Follow SLAs during triaging incidents from service desk.
- Create and maintain documentation such as how-to articles, troubleshooting and user guides articles for the
- existing knowledge base.
- Communicate with Development team / IT Support / Products team / QA team on daily basis.
- Knowledge of SDLC and the role of Support Engineer in it, bug/incident lifecycle.
- Knowledge of software development life-cycle methodologies e.g. Iterative, Agile, etc.
- Experience in Microsoft.NET Core / 6.0 / 7.Xframework
- In-depth knowledge of Microsoft ASP.Net, ASP.NET MVC, ASP.NET API, C#, JavaScript, Angular
- Deep knowledge of REST API, understanding of client-server architecture.
- Knowledge and experience with SQL, complex queries, query optimisation.
- Experience with reading and analysing logs.
- Ability to successfully troubleshoot and narrow down issues, identify root causes, and find creative
- solutions to effectively address customer concerns.
- Ability to manage multiple tasks with changing priorities.
- Act as a point of communication with the client side, product management team and other parties in the
- ecosystem.
- IT Service Management knowledge.
- ITIL certification will be a huge plus.
- Possess good written and verbal communication.
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $60,000.00 - $65,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Días por enfermedad
- Programa de referidos
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de vida
- Trabajo desde casa
- Vales de despensa
Tipos de compensaciones:
- Bono anual
- Bono mensual
- Bono trimestral
Lugar de trabajo: Empleo remoto
-
.NET Application Developer
hace 6 meses
Desde casa, México Algar Tech A tiempo completo**.NET APPLICATION DEVELOPER / Remoto**: - Inglés AVANZADO_ - Colabore y coordine con los miembros del equipo de gestión de TI, para definir, ejecutar e implementar la estrategia de desarrollo acordada a través del ciclo de vida completo de desarrollo de software (SDLC). Programación de aplicaciones, para el diseño, desarrollo y mantenimiento de los...
-
Linux Application Support
hace 6 meses
Desde casa, México MSNS HR TECHNOLOGY LLC A tiempo completo**Role: Linux Application Support (Multiple roles)** **Openings: 10+ hires** **Location: - Any Location of Mexico Near Client office** **Model: - Hybrid** **Salary: - GROSS 45-90 K MXN/Month + Standard Benefits** **English Communication: Advanced** **Experience** **Technical Experience** : Experience on planning, deploying and maintaining AWS,Strong Hands...
-
SAP Application Support Analyst
hace 6 meses
Desde casa, México Azka IT Consulting A tiempo completoAzka IT Consulting, empresa de consultoría y Servicios de Tecnologías de la Información. Nos encontramos en búsqueda de tu talento para formar parte de nuestro equipo como **SAP Application Support Analyst**. Se requiere: - Carrera culminada. - Infles Avanzado (Conversacional). Experiência de más de 3 años en: - SAP con módulos ERP, Cross...
-
Application Support Analyst 1
hace 6 meses
Desde casa, México BlackLine A tiempo completoGet to Know Us: It's fun to work in a company where people truly believe in what they're doing! Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and...
-
Application Services Engineer
hace 1 semana
Desde casa, México Solera A tiempo completoApplication Services Support Engineer Who We Are The Role Be an extension of development teams to harden products. What You’ll Do - Provide 24x7 On-call support on a rotational basis and effectively diagnose / triage / fix systems during outages. - Application performance tuning, outage troubleshooting / triage, short term / long term fixes - Work...
-
Java Application Support
hace 6 meses
Desde casa, México Genpact A tiempo completo**Please Upload Resume in ENGLISH Version Only**_ **Title: Java Application Support** Location: REMOTE in Mexico Duration: Fulltime **Responsibilities**: - Creating, scheduling, monitoring jobs, troubleshooting jobs - Able to lead team and connect with client on regular basis. - Responsible to help team in day-to-day operations. - Go through logs and...
-
.NET Developer
hace 6 meses
Desde casa, México MSNS HR TECHNOLOGY LLC A tiempo completo**Role:.Net Developer (Multiple roles)** **Openings: 10+ hires** **Location: - CDMX** **Model: - Hybrid** **Salary: - GROSS 50-80K MXN/Month + Standard Benefits** **English Communication: Advanced** **Experience** 1-5 Years Experience in.Net Development **Job Types**: Full-time, Permanent Pay: $40,000.00 - $70,000.00 per month Ability to...
-
Application Support Engineer
hace 6 meses
Desde casa, México Consultoría INTERAX A tiempo completo**Requisitos**: - Egresado de carreras: Ing en sistemas, software o similar **Experiência indispensable**: - 2 años o más en soporte a aplicaciones web y móviles. - Conocimiento de análisis y resolución de incidentes, problemas de aplicaciones con diferentes tecnologías en desarrollos de apps y sitios web como PHP, Framework de Laravel, Ionic, base...
-
Security Application Support Consultant
hace 6 meses
Desde casa, México U hi A tiempo completo**Security Application Support Consultant** **Role and Responsibility - Operational, Integration, Build and Manage Support** **JD -Network Engineer** The Network Engineer is a critical member of the Technology Services Group and will be responsible for configuring and maintaining the corporate LAN/WAN infrastructure. The Network Engineer will work closely...
-
Net Developer
hace 1 día
Desde casa, México Tesys21 A tiempo completoSr. NET developer - Advanced conversational English - Remote Experience with.NET Core (Sr Level) - WebApi - Design Patterns (MVC, Repository, Adapter, Services) - Entity Framework Core - Unit Testing (xUnit) Experience with Azure (Intermediate) - Azure SQL - App Configuration - Azure BLOB - App Service - Application Insights (Nice to have) Experience with...
-
Security Support Analysts
hace 6 meses
Desde casa, México MSNS HR TECHNOLOGY LLC A tiempo completo**Role : Security Support Analysts** Contract Role Location Remote Mexico Hybrid Mode Pay rate 15-25 USD/Hr **Experience** - OS administration skills in Linux and Windows - Knowledge of Static Application Security Testing/Dynamic Application Security Testing tools (APPScan, Checkmarks, Fortify, Burp suite, Tenable) - Knowledge of CI/CD solutions -...
-
Clinical Application Specialist
hace 6 meses
Desde casa, México Philips A tiempo completo**Job Title**: Clinical Application Specialist **Job title**: Clinical Application Specialist **Your role**: - Drives clinical decision support for products and solutions including sales presentations, product demonstrations, and educating sales teams on emerging clinical issues. - Train / re-train hospital staff in case of new releases, upgrade and/or...
-
Application Support Dc Engineer Specialist
hace 6 meses
Desde casa, México U hi A tiempo completo**JD - Support - Confluence, and JIRA** - Provide Level 1 and 2 support for Confluence, and JIRA through a comprehensive incident and problem management discipline - Provide hands-on support to end-users with professional demeanor and proficient communication. **Role Requirements**: - Administration and support of Sitecore environments is a huge plus -...
-
Desarrollador Sr. en .NET Backend
hace 6 meses
Desde casa, México Estrategia Tecnológica, S.A. de C.V A tiempo completo**DESARROLLADOR SR. EN.NET BACKEND** Sueldo: $33,000 Brutos Horario: Lunes a Viernes de 8:00 am a 6:00pm Prestación de Ley Tipo de Trabajo: Home Office Nível de estudio: Ingeniero en Sistemas o Licenciatura en Informática Empresa TI solicita tu experiência con 3 años en: *Desarrollo de sitios web responsivos *Desarrollo y consumo de servicios...
-
Application Support
hace 6 meses
Desde casa, México STEFANINI LATAM A tiempo completo¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. **Responsabilidades y atribuciones** **Responsabilidades**: - Proporcionar soporte técnico y asistencia para la resolución de problemas a sistemas productivos - Identificar y resolver errores y...
-
Application Support
hace 6 meses
Desde casa, México STEFANINI LATAM A tiempo completo¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. **Responsabilidades y atribuciones** - Resolver incidencias que el equipo L1/L2 no pudo resolver, ya sea, por su prioridad o porque se trata de un error desconocido. - Reportar a Vendor/externos para la...
-
Help Desk
hace 6 meses
Desde casa, México MIG Com A tiempo completoManage Help Desk / Support Queue and Coordinate resources to resolve cases for customers in the USA. all Support cases originate from the US for US customers. You will be coordinating support cases between US customers and US based support engineers. (you are not providing the support, but coordinating) Work is conducted 100% in English. 100% remote...
-
Senior Application Services Engineer
hace 1 semana
Desde casa, México Solera A tiempo completoThe Role What You’ll Do - Application performance tuning, outage troubleshooting / triage, short term / long-term fixes - Work closely with development/architecture replace and reduce the footprint and cost of infrastructure on the cloud by migrating to our on-premise data centers - Centralize logging in production environments using Graylog - Ensure...
-
Senior Azure Application Insights Engineer
hace 6 meses
Desde casa, México EPAM Systems A tiempo completo**DESCRIPTION**: Do you have experience in utilizing Microsoft Azure and implementing Azure Application Insights for effective monitoring? If so, we have an exciting opportunity for you! We're currently seeking a **Senior Azure Application Insights Engineer **to join our vibrant team. This role offers the chance to use Microsoft tools to get a complete...
-
Middleware Support Engineer
hace 6 meses
Desde casa, México Tekshapers Inc A tiempo completo**Position : Middleware Support Engineer** **Location : Remote** **Mode : Contract** **Essential Responsibilities**: - Maintain essential IT operations, including Unix/Linux operating systems, Messaging middleware (MQ), Databases, Application and Web servers. - Manage, facilitate and own product support requests through consistent, positive and proactive...