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Trainee Customer Success

hace 2 meses

Ciudad de México KEPTOS A tiempo completo

Keptos IT Services, somos una empresa con más de 15 años de experiência en el mercado, enfocado en la Administración de Tecnología y Sistemas Informáticos, para empresas de distintos sectores económicos (constructoras, notarías públicas, servicios logísticos, laboratorios, farmacéuticas), entre otras.

POR CRECIMIENTO ESTAMOS EN BÚSQUEDA DE TALENTO COMO**:TRAINEE CUSTOMER SUCCESS**

**Requisitos**:

- Recién egresado de la licenciatura en negocios internacionales, comercio internacional, administración o carreras afines.
- Gusto por la atención a clientes y proceso de venta.
- **Inglés obligatoriamente conversacional.**
- Interés en el área comercial en el sector de tecnología.
- Disposición para visitar eventualmente clientes.
- Excelente presentación.
- Habilidades de comunicación para manejo de teléfono; BI, B2B.
- Experiência como practicante 6 meses o 1 año en ventas.
- Disponibilidad de tiempo completo
- Vivir en Azcapotzalco o zonas aledañas

**COMPETENCIAS**
- Proactivo
- Organizado
- Enfocado a resultados
- Facilidad de palabra

**HABILIDADES**
- Capacidad de trabajo en equipo
- Desarrollo de análisis de datos
- Liderazgo
- Seguimiento a clientes
- Toma de decisiones
- Solución de conflictos
- Capacidad para negociar

**FUNCIONES**
- Aprenderás a desarrollar una estrategia de ventas.
- Aprenderás a llevar el seguimiento y atención a clientes.
- Aprenderás a proporcionar precios competitivos, oportunos y precisos en todas las propuestas completadas, así como la negociación de aprobación con clientes existentes.
- Llevarás registros precisos de todos los precios, ventas e informes de actividad comercial
- Aprenderás a negociar renovaciones de contratos.
- Aprenderás a realizar presentaciones y propuestas y cierres de clientes nuevos.
- Aprenderás acerca de los níveles de servicio y su impacto con los clientes.
- Aprenderás a tomar el liderazgo en reuniones con otros departamentos para mantener una comunicación abierta y resolver problemas.
- Aprenderás a cerrar negocios con clientes existentes
- Aprenderás a mantener contacto con todos los clientes existentes en el área de mercado para garantizar altos níveles de satisfacción del cliente.
- Aprenderás a manejar el CRM
- Aprenderás a llevar OKR´s del área

**OFRECEMOS**
- Aprendizaje continuo
- Comisiones por contrato cerrado
- Prestaciones de ley

Tipo de puesto: Tiempo completo

Salario: $10,000.00 - $12,000.00 al mes

Lugar de trabajo: Empleo presencial

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