Customer Success Manager

hace 1 mes


Zapopan, México QUALITYWEB 360 A tiempo completo

Somos una empresa de software B2B, por crecimiento buscamos:
**CUSTOMER SUCCESS MANAGER**

**Objetivo**:
Ser el principal contacto con el cliente para resolver problemas, dudas, etc, de manera proactiva asegurando su satisfacción creando relaciones solidas y a largo plazo.

**Funciones**:

- Gestionar renovaciones e identificar oportunidades de upselling para aumentar el valor del cliente.
- Brindar el correcto onboarding al cliente garantizando que se perciba el valor real de nuestra herramienta para asegurar el éxito y cumplimiento de sus objetivos.
- Analizar comportamiento de los clientes para identificar amenazas de abandono y desarrollar e implementar estrategias para mitigarlas.
- Funcionar como la voz del cliente de manera interna para entender sus necesidades y expectativas identificando oportunidades de mejora.

**Experiência**:

- Licenciatura en administración de empresas, mercadotecnia o afín.
- Experiência previa en roles de servicio al cliente, ventas o gestión de cuentas.
- Orientado a resultados, proactivo, aprendizaje constante, creativo.
- Excelentes habilidades de comunicación verbal y escrita, con una orientación hacia la resolución de problemas y la satisfacción del cliente.
- Manejo de CRM, paquetería Office

**Ofrecemos**:

- Salario de $10,000 - $12,000 libres
- Salario más comisiones (no topadas)
- Prestaciones de ley (Vacaciones, prima vacacional, aguinaldo, PTU)
- Mas Vales de despensa
- Oportunidades de crecimiento
- Capacitación constante
- Horario de lunes a viernes de 9 am a 6 pm
- Lugar de trabajo: Cerca de Plaza del Sol

**Prestaciones**
- Vales de despensa
- Bono de productividad

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $10,000.00 - $12,000.00 al mes

Horario:

- Lunes a viernes
- Turno de 8 horas

Prestaciones:

- Estacionamiento de la empresa
- Vales de despensa

Tipos de compensaciones:

- Bono de productividad

Lugar de trabajo: In person



  • Zapopan, Jal., México Ll Oefentherapie A tiempo completo

    Oracle’s Customer Success Organization is in the midst of a customer-centric transformation. We’re helping our clients around the globe redefine customer experience, unifying the front, middle, and back office for a 360-degree view of the customer. As a Customer Success Manager, you will leverage deep business, industry, and product knowledge to partner...


  • Zapopan, Jalisco, México Oracle A tiempo completo

    Oracle's Customer Success Organization is in the midst of a customer-centric transformation. We're helping our clients around the globe redefine customer experience, unifying the front, middle, and back office for a 360-degree view of the customer. As a Customer Success Manager, you will leverage deep business, industry, and product knowledge to partner with...


  • Zapopan, México Oracle A tiempo completo

    Oracle’s Customer Success Organization is in the midst of a customer-centric transformation. We’re helping our clients around the globe redefine customer experience, unifying the front, middle, and back office for a 360-degree view of the customer. As a Customer Success Manager, you will leverage deep business, industry, and product knowledge to partner...


  • Zapopan, México Aronnax SA de CV A tiempo completo

    **Customer Success Specialist** **Zapopan, Jalisco** **$15,000 MXN per month (net) with potential monthly bonus of $5,000 MXN** **Full-time, indefinite contract** **Monday to Friday, 8:00 AM to 4:30 PM** **English proficiency at a 90% level** **College Diploma** **Customer Acquisition Specialist** **Responsibilities**: **As a Customer Acquisition...

  • Customer Success

    hace 4 semanas


    Zapopan, México Princival RH A tiempo completo

    **Importante empresa especialista en** **Maquinaria para la industria del empaque y embalaje así como su servicio y mantenimiento, solicita tu talento como Customer Success!!!** **Requisitos**: - Excel intermedio - Negociación y empatía con proveedores y clientes - Conocimientos generales del comercio internacional - Inglés intermedio - Manejo de ERP -...


  • Zapopan, México Canonical A tiempo completo

    The role of a Junior Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned...


  • Zapopan, Jalisco, México Canonical A tiempo completo

    The role of a Junior Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned...


  • Zapopan, México EasyTrack A tiempo completo

    ¡Únete a nuestro equipo como **Ejecutivo de Customer Success en Easytrack!** Easytrack Numaris, una empresa líder en soluciones de seguimiento y gestión de activos, está buscando un Ejecutivo de Customer Success para unirse a nuestro equipo en crecimiento. Si eres una persona apasionada por la satisfacción del cliente y estás buscando una oportunidad...


  • Zapopan, México EasyTrack A tiempo completo

    **¿Está buscando una oportunidad emocionante para desarrollarte?** ¡Estamos buscando Customer Success Representative talentoso para unirse a nuestro equipo! Como Customer Success Representative, trabajará en estrecha colaboración con los demás integrantes del equipo con la finalidad de lograr que el cliente obtenga la mayor satifacción y...


  • Zapopan, México EasyTrack A tiempo completo

    ¡Únete a nuestro equipo como **Ejecutivo de Customer Success en Easytrack!** Easytrack Numaris, una empresa líder en soluciones de seguimiento y gestión de activos, está buscando un Ejecutivo de Customer Success para unirse a nuestro equipo en crecimiento. Si eres una persona apasionada por la satisfacción del cliente y estás buscando una oportunidad...


  • Zapopan, México TocteBrand A tiempo completo

    As a Customer Acquisition Specialist, your primary role is to ensure customer satisfaction and success. This involves developing strong relationships with customers, understanding their needs and helping them get the most value from the company's products or services. - Lead generation and qualification for the Customer Success department, establishing first...


  • Zapopan, México EasyTrack A tiempo completo

    ¿Está buscando una oportunidad emocionante para desarrollarte? ¡Estamos buscando Customer Success Representative para unirse a nuestro equipo! **Requisitos**: - Manejo de Excel intermedio - Conocimientos/experiência en GPS (preferente, no obligatorio) - Organizado y proactivo - Experiência en servicio al cliente - Carrera técnica o licenciatura...


  • Zapopan, México EasyTrack A tiempo completo

    **Únete al equipo de trabajo Easy Track Numaris Comapany**: Buscas desarrollarte en un entorno profesional, formar parte del equipo de trabajo de una las empresas con mayor presencia en el mercado de telemática a nível nacional, tu talento y experiência nos pueden ayudar a seguir creciendo juntos. ¡Estamos buscando Customer Success...

  • Department Manager

    hace 3 días


    Zapopan, México Burberry A tiempo completo

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Hcm Consultant

    hace 3 días


    Zapopan, México Workday A tiempo completo

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

  • Department Manager

    hace 4 días


    Zapopan, México Burberry Limited A tiempo completo

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   We aim to provide...

  • Department Manager

    hace 19 horas


    Zapopan, México Burberry Limited A tiempo completo

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.    We aim to...

  • Department Manager

    hace 1 mes


    Zapopan, México Burberry A tiempo completo

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • Customer Service Analyst

    hace 2 semanas


    Zapopan, México Elanco A tiempo completo

    Education : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...


  • Zapopan, México Elanco A tiempo completo

    Education : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...