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Customer Service Representative
hace 4 semanas
**DESCRIPCIÓN DE PUESTO**:
Gestión del flujo de materiales enfocado en la adquisición táctica de los mismos y en el control de inventarios.
Ayuda a lograr los indicadores de desempeño (KPI), tales como: cobertura, entrega a tiempo, órdenes atrasadas, nível de inventario, E&O, precio por varianzas y flete.
**ESCOLARIDAD**:
- Licenciatura o Ingeniería
- Bilingüe Español / Ingles
- APICS (Certified in Production and Inventory Management) - Deseable
**EXPERIENCIA, CONOCIMIENTOS, HABILIDADES Y ACTITUDES**:
- Experiência en puesto similar (Cadena de suministros) 5 años
- Sistemas de MPS, MRP, BPCS
- Justo a tiempo y sistema "Jalón"
- Manufactura esbelta
- Manejo de Proyectos
- Metodología 5 Porque
- Distribución y Logística
- Análisis y solución de problemas
- Orientación a resultados
- Comunicación efectiva
- Planeación estratégica
**FUNCIONES ESENCIALES Y AUTORIDAD DEL PUESTO**:
- Coordina las actividades para cumplir los compromisos de entrega a tiempo con los clientes, incluyendo las transferencias de inventario dentro de la organización
- Supervisa y escala los problemas de entrega de material prima
- Analiza, soluciona y da seguimiento a los problemas de los elementos críticos dentro de la organización
**ACTIVIDADES**:
- Identificación de oportunidades o situaciones críticas
- Coordinación y enlace entre la organización y proveedor para mejorar los tiempos de entrega de la materia prima
- Supervisión de los níveles semanales del pronóstico
- Comunicación al equipo de los níveles diarios de inventario
- Coordinación del apoyo a los clientes internos, garantizando la máxima participación y colaboración
- Monitorea el lanzamiento de los ECN, los cambios y la disponibilidad con ingeniería para evitar obsolescencias
- Monitoreo de cargos de: flete, PPV, tarifas de expedición y la negociación de los cargos a proveedores (Bill backs)
- Documentación, control y seguimiento del exceso y obsoleto de material (Reclamaciones de E&O, Responsabilidad)
- Soporte al coordinador de NPI en proyectos con materia prima común para nuevos proyectos
- Se asegura que los proyectos, procedimientos y cualquier otra guía de la compañía estén estrictamente adheridos a las actividades del departamento de procuración
- Trabaja con la gerencia del departamento de procuración para cumplir las metas.
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $1,216.00 - $1,672.00 al día
Pregunta(s) de postulación:
- Reside en Ciudad Juárez
Educación:
- Licenciatura terminada (Deseable)
Experiência:
- Customer Service: 3 años (Obligatorio)
Idioma:
- Inglés (Obligatorio)
- Inglés avanzado (Obligatorio)
Lugar de trabajo: Empleo presencial
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