Kyc Team Leader

hace 4 semanas

Ciudad de México DiDi Global A tiempo completo

Company Overview:
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

Team Overview:

- KYC (Know Your Customer) will help organizations reduce their risk exposure by verifying the identities of new customers. Possesses excellent analytical skills
- Know Your Customer analysts assess customers of financial institutions. As an employee in this sector, you be asked to inspect documentation provided by newly registered clients to confirm their authenticity.

Role Responsibilities:

- Review new customer accounts and verify their identities
- Assess the risks associated with customers or products
- Assist in the organization's efforts to avoid approving a client who tries to obtain credit with the institution by means of faking documents and/or information
- Assist in the organization's efforts to avoid future economic and reputational losses
- Sometimes have contact with customers to verify that the information provided is correct by the right person

Role Qualifications:

- 3+ years experience in similar position
- Unfinished Bachelor or above
- 6 months+ of leader support
- Intermediate English
- Critical thinking
- Take initiative to solve problems
- Share work experiences and methodologies with others
- Guide and help improve the team's performance
- Participate and contribute to tasks and projects related to the area's OKRs
- Disseminator of DiDi Culture

EEO Statement:
**You'll love working at DiDi because**
- We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

**We are committed to building inclusive and diverse teams.**

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

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