Service Desk Bilingue
hace 4 semanas
Empresa importante a nível nacional solicita:
Agente de Service Desk Bilingue
- Bachillerato terminado ( Con certificado )
- Inglés Avanzado
- Experiência comprobable en call center ( Service Desk):
- Conocimietos en : Microsoft Outlook, AD, servidor Win, sistema operativo Windows, conceptos de redes, componentes de hardware de PC y sus funcionalidades. Conceptos de red, resolución de problemas básicos y diagnóstico
- Experiência y comprensión clara de la resolución de problemas básicos de hardware de PC, aplicaciones MS Office/Office 365.
- Habilidades de comunicación en inglés sin ningún MTI (Off-Shore)
- Una comprensión clara del proceso de gestión de incidentes
- Conocimientos básicos del marco ITIL.
- Radicar: en Zapopan o cerca de la zona
- Estabilidad laboral
- Disponibilidad de horario : se laboran 9 hrs diarias con 1 hr de comida. ( Disponibilidad para una ventana de servicio de 8 am a 8 pm )
- Días de Trabajo: Lunes a Viernes
- En caso de ser extranjero: Indispensable contar con Residencia permanente y pasaporte vigente.
Ofrecemos:
- Sueldo promedio mensual de 18 mil ( 107 por hora laborada)
- Todas las prestaciones de ley desde el primer día
- A partir de 3er mes: Seguro de gastos médicos mayores, Seguro de vida, seguro dental y seguro visual.
- Contratación directa por la empresa
Si cumples con el perfil y te interesa la vacante, postulate por este medio o envia tu CV al 271// 199//61//83 a Jore Luis López.
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