Services Sales Support
hace 4 semanas
Provides entry-level first call response for solutions pricing and quoting of simple solutions requests for customers within assigned territory or is accountable for territory focused relationship based customer transactions in support of a large group with more complex solutions.
- Accountable for opportunity forecasting and pipeline management for the same group of assigned-territory customers.
**Essential Duties & Responsibilities Required**
Duties and Responsibilities:
- Provides the first call response focused on providing pricing and quoting the customer identified solution.
- Engages with the customer to understand the scope of the solution request.
- Utilizes entry-level knowledge and tool sets to configure, price, quote and process requests for specific hardware, software, services for identified configuration design solutions.
- Creates and delivers initial solution to the customer, determining and communicating lead time and delivery based on product availability, build lead times, etc.
- Provides assigned-territory customers with information to assist in making additional decisions regarding hardware, software, services and/or services renewal and warranty.
- Adheres to customer program requirements utilizing customer contract information to ensure enforcement of terms, freight, inventory, pricing, etc.
- Supplies final adjusted design solution pricing based on applicable programs, promotions and add-ons.
- Uses internal resources to resolve or escalate all pertinent pre-sales issues, e.g., credit, engineering, etc.
- Refers requests for product education and product alternatives outside of their area of knowledge to others.
- Follows up on all opportunities and monitors the pipeline activity to close within the identified forecast period.
- Contributes information to forecast consolidations.
- Participates in planning and reviews for customers in the assigned territory.
- Implements actions identified by management to resolve identified budgets gaps.
- Maintains integrity of customer information in TD SYNNEX systems, as appropriate.
Knowledge and Skills:
- Demonstrated entry-level working knowledge of product, pricing, customer service and sales strategy.
- Demonstrated entry-level working knowledge of simple configuration solutions design, including tools, products and services, practices, procedures and methods.
- Demonstrated ability to identify and use appropriate tools to price simple configuration requests.
- Demonstrated working knowledge of sales and quoting systems.
- Demonstrated working-level attention to detail and the ability to organize, prioritize and accomplish multiple tasks based on identified process requirements.
- Ability to perform mathematical calculations.
- Knowledge of distribution industry.
**Qualifications, Required Knowledge Skills & Abilities and Working Conditions**
Work Experience:
- Recently graduated, Administration or Business Degree.
recently graduated
- Interested in a sales career or other related role with extensive customer service interface in a technical or product support role within a computer products, system solutions-related distribution business or similar environment.
Education and Certification(s):
- Associate Degree in business, administration or related field OR an equivalent combination of formal education, training and directly related job experience.
Distinguishing Characteristic(s):
- This position provides entry-level first call response for assigned territory customers.
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for
-
Sales Support
hace 1 mes
Ciudad de México TD SYNNEX A tiempo completoProvides entry-level first call response for solutions pricing and quoting of simple solutions requests for customers within assigned territory or is accountable for territory focused relationship based customer transactions in support of a large group with more complex solutions. - Accountable for opportunity forecasting and pipeline management for the same...
-
Sales Support Assistant
hace 1 mes
Ciudad de México Cambridge University Press & Assessment A tiempo completo**Sales Support Assistant** **Salary**:120,900 - 143,550 MXN **Location: Mexico City** **Contract: Permanent** We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. We are looking for a Sales Support Assistant to join our friendly team based in...
-
Cybersecurity Services Sales Executive
hace 1 mes
Ciudad de México Rockwell Automation A tiempo completoRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Sales Support Specialist
hace 1 mes
Ciudad de México Milestone Systems, Inc. A tiempo completoBe the key in unlocking business opportunities in the convergent world of Open Platform IP Video Management Systems! Join Milestone! The Sales Support Specialist, LATAM works closely with our field and inside Channel Sales teams to support our Channel Partners. You will work side by side with the teams, becoming familiar with projects they are handling,...
-
Manager, Advertiser Services
hace 4 días
Ciudad de México Sony Pictures Ent Inc A tiempo completoJob Description: Manager, Advertiser Services Role summary: The Manager, Advertiser Services acts as a service provider to SPT’s 3rd Party advertising sales partner, Discovery Communications in the assigned territory as well as Sony Owned and Operated Sales offices for LATAM as well as leading discussions directly driving revenue generating opportunities...
-
Manager, Advertiser Services
hace 11 horas
Ciudad de México Sony Pictures Entertainment, Inc A tiempo completoJob Description: Manager, Advertiser Services Role summary: The Manager, Advertiser Services acts as a service provider to SPT’s 3rd Party advertising sales partner, Discovery Communications in the assigned territory as well as Sony Owned and Operated Sales offices for LATAM as well as leading discussions directly driving revenue generating...
-
Sales Support Engineer D
hace 1 mes
Ciudad de México Siemens A tiempo completoSiemens is a leading global technology company with over 175 years of experience. We are currently seeking for you to join in the **Sales Support Professional role**; you will provide strategic partnership within Mexico Operations. **Position open for Puebla, Mexico.** As an account representative for the segment of DI PA DCP Digital Connectivity & Power...
-
Sales Support Analyst
hace 1 mes
México Siemens Energy A tiempo completo**A Snapshot of Your Day**: The Sales Support Analyst is an integral part of the selling team who will play a pivotal role in shaping our marketing initiatives by leveraging data-driven insights within North America. As a Sales Support Analyst, you will help to collect and analyze market data that will enhance customer engagement and sales growth....
-
Sales Support
hace 1 mes
Ciudad de México LIVEC A tiempo completo**LIVEC** solicita: **¡¡¡SALES SUPPORT (POSTVENTA)!!!** ¡POSTULATE PARA TRABAJAR CON EMPRESA RECONOCIDA A NIVEL INTERNACIONAL! Ofrecemos: - Sueldo base de $20,000 - Prestaciones de Ley - Horario de L-V de 8 a 5 ¿Que necesitas para laborar? - Experiência en atención a clientes y postventa - Universidad Concluida - Ingles avanzado ¡¡¡¡No dudes...
-
Services Director
hace 1 mes
Ciudad de México TD SYNNEX A tiempo completo**Job Purpose**: The services Director will lead a very important advanced engineering and technical sales team, Services Business Unit is a profitable team that is one of the main parts of the Value distribuitor strategy, because trough the Services team we engage and develop our partners and help them during their projects. **Responsibilities**: The...
-
Sales Support Google
hace 4 semanas
Ciudad de México TD SYNNEX A tiempo completoAbout the Role - Provides entry-level first call response for solutions pricing and quoting of simple solutions requests for customers within assigned territory or is accountable for territory focused relationship based customer transactions in support of a large group with more complex solutions. - Accountable for opportunity forecasting and pipeline...
-
Sales Associate
hace 1 mes
Ciudad de México SS&C A tiempo completoSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...
-
Desktop Support Engineer
hace 2 días
Naucalpan de Juárez, México Sybex support services A tiempo completo USD900 - USD1,000Position: Desktop Support Engineer Job Description: Service Now Tool, AD, SCCM, Imaging , autopilot, Intune ,iPhones, Office 365, Windows10/ 11, Video Conference room support. Printer Issues. Hardware Troubleshooting, Blue Screen Error ,Hardware Issues. Encryption, Network Support , Printers and MDM( Mobile device Management) We are seeking a highly skilled...
-
Sales Support
hace 1 mes
México InnovMetric Software Inc. A tiempo completoOverview: Are you known for your positive outlook and team spirit? Would you like to work for a company that operates on a global scale? Excellent! You’re in the right place. We have a stimulating job opportunity that will put your skills to good use. If you have strong organization and attention to details skills this position is just right for...
-
Sales Representative
hace 1 mes
Ciudad de México HUBTEK A tiempo completo**Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services. We have been impacting the world since 2018 and we want to keep pushing ourselves...
-
HR Shared Services Support
hace 1 mes
Ciudad de México Microsoft A tiempo completo**Responsibilities**: **HR Central Services Customer Support** - Supports employees and managers by responding to inquiries and performing transactions using documented processes and policies; handles routine inquiries and transactions by referring to standard policies and procedures; escalates issues to senior team members or triages inquiries to the...
-
Systems Analyst 4-support
hace 1 mes
Ciudad de México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Senior Business Sales Representative
hace 1 mes
Ciudad de México BringIT A tiempo completo**We are Bring IT!** We are a fast growing, young and dynamic professional services company bringing digital transformation to our customers around the world. From taking products to the market, to boosting productivity with the right technology and processes, the work we do is improving the way people work. To get there, we’re building a global and...
-
Business Sales Director Cdmx
hace 4 semanas
Ciudad de México BringIT A tiempo completo**We are Bring IT!** We are a fast-growing, young, and dynamic professional services company bringing digital transformation to our customers worldwide. From taking products to the market to boosting productivity with the right technology and processes, the work we do is improving the way people work. To get there, we’re building a global and diverse team...
-
Service Sales Support Specialist
hace 1 mes
Ciudad de México ABB Schweiz AG A tiempo completoService Sales Support Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...