Analista Customer Success
hace 6 meses
**Requisitos**:
- Ing. en Sistemas o afín.
- Experiência 2 años en soporte o haber trabajado en empresas de giro software.
- Experiência en modo de trabajo hibrido.
- Manejo de Excel.
- Resolución de problemas.
- Experiência en atención a clientes.
- Autodidacta.
- Trabajo en equipo.
- Home Office.
- Traslados con clientes ocasionalmente
- Mty, N.L,
**Actividades**:
- Atención y seguimiento tickets.
- Impartir capacitaciones del sistema de usuarios de clientes.
- Soporte en implementación de Capi a clientes nuevos
- Juntas presenciales.
- Servicio a cliente.
- Soporte a clientes por correo y por llamadas.
- Brindar soporte técnico a usuarios.
- Resolucion de problemas
**Prestaciones**:
- Aumentos salariales
- Horarios flexibles
**Lugar de trabajo** : remoto hibrido en 64102 Monterrey, N.L,
Tipo de puesto: Tiempo completo
Salario: $14,000.00 - $16,000.00 al mes
Horario:
- Turno de 8 horas
Lugar de trabajo: Empleo remoto
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