Cx Performance Analyst
hace 1 mes
Serve as a single point of contact and resource for the CX Performance field team and Regional Management regarding all CX related issues.
- Strong interpersonal / leadership / organizational skills and competencies
- Ability to interface with Retail Group Management, Dealer Principals, General Managers, and outside legal counsel
- Able to work independently, and with ambiguity
- Strong verbal and written skills
- Experience in the Microsoft Office suite
- Ability to work with accuracy under pressures of time and workload
- Comprehend and analyze our performance documents (i.e., Dealer Profiles, Financial Statements, 5 Year Trends, Sales Effectiveness Analysis, etc.)
- Ability to manage deadlines and timelines with multiple inputs and complexities
- Field dealer relationship experience - ensuring an understanding of the dealer dynamic and ability to gain dealer trust
- Extraordinary teamwork, collaborative skills and demonstrated behaviors
- Customer service mindset
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Cx Performance Zone Analyst
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Service/cx Analyst
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Performance & Distribution Analyst
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Sales & Performance Zone Analyst
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Sales & Performance Zone Analyst
hace 4 días
Naucalpan, México Ford Motor Company A tiempo completo**The Role**: Remote point of contact for Dealers within a Region with Small Volumes **Your Impact**: **Roles & Responsibilities** - Sales Performance (SE / 2a6 / YOY Growth / Share) - Financial Performance (Profitability, Fin. St. Submission, Capitalization) - Facility Actions - RN Transaction Support (Term Agrmnts, Amendments, Resignations, B/S) -...
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Wfm Service Desk Analyst
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Finance Analyst
hace 1 mes
Naucalpan, México Ford Motor Company A tiempo completoThe Financial Profit Consolidation Analyst plays a crucial role in the Financial Profit & Analysis (FP&A) area, responsible for key processes to analyze and consolidate elements of the financial statements. The primary objective is to provide accurate Earnings Before Interest and Taxes (EBIT) figures and insights on risks and opportunities to enhance the...
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Data Analyst Mid
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Data Analyst Mid
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P&d Manager
hace 2 días
Naucalpan, México Ford de México A tiempo completoMexico (Hybrid) **BE THE FIRST TO APPLY** *** **The Role** Regional SME on Wholesale and Inventory Requirements for Dealers, as well as key partner across Sales, Service & CX local team and Zone Managers per region. RESPONSIBILITIES **Your Impact**: - Interface with Retail Group Management, Dealer Principals, General Managers, and outside legal...
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SW Quality Analyst
hace 2 meses
Naucalpan de Juárez, México ALTEN MÉXICO A tiempo completoWe are ALTEN Mexico, a leading engineering company that specializes in providing innovative solutions for engineering, technology, and product development projects. With a dedicated team of over 250 professionals, we cater to various industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. We offer...
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Data Analyst
hace 1 mes
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Enterprise Cyber Security Analyst
hace 2 días
Naucalpan, México Ford Motor Company A tiempo completoNA - Bachelor (undergraduate) degree in a relevant field (Computer Science, Software Engineer, Security, or others) OR an equivalent combination of education, training, and experience **Skillset required**: - Knowledge of cyber security framework and industry standards (NIST CSF, ISO27001/2, OWASP, etc.), Threat Modeling and IT Risk Assessment - Knowledge...