Order Management Specialist

hace 2 meses


Apodaca, México ABB A tiempo completo

**Order Management Specialist**:
**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**:
**This position reports to**:
Sales Support Manager - Customer support

**Your role and responsibilities**:
In this role, you will have the opportunity to be responsible for providing internal and external customer service, including technical support, order, and payment-related assistance, claims management. Each day, you will coordinate with relevant functions to ensure complete case ownership. You will also showcase your expertise by increasing customer satisfaction by providing appropriate solutions. The work model for the role is: #L-Hybrid This role is contributing to the ELECTRIFICATION Team and Stakeholders You will be mainly accountable for: - Ensuring the resolution of customer issues, including order, technical, and payment-related issues. - Providing appropriate solutions for customer requests and coordinating with related teams to ensure complete handling of requests, including order changes, order completion, expediting requests, credit management, tracking and communication aspects, account block and suspension, etc. - Collecting and archiving documentation related to orders and recording assumptions and decisions made during the process, in the systems, within your area of responsibility. - Analyzing statistics, including forecasting, pacing, etc., using available tools and collecting relevant information.

**Qualifications for the role**:

- Bachelor´s Degree in Finance, Accounting, Business or similar.
- +2 years of experience working in similar position.
- Knowledge: Administrative skills.
- Experience in customer service and collections.
- Programming skills (Macros, java, PowerApps, SharePoint, etc.).
- Experience in EXCEL (PIVOT TABLES).
- Strong personality and extroverted.
- Advanced level of English.

**Benefits**:

- Retirement plan
- Life insurance
- Accident insurance
- Paid Parental leave (gender neutral)
- Wellbeing program

**More about us**:



  • Apodaca, México ABB A tiempo completo

    **Order Management Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Apodaca, México ABB A tiempo completo

    **Order Management Specialist**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**: **This...


  • Apodaca, México ABB A tiempo completo

    **Order Management Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Apodaca, México ABB A tiempo completo

    **Order Management Specialist**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**: **This...


  • Apodaca, México ABB A tiempo completo

    **Order Management Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Apodaca, México ABB A tiempo completo

    **Order Management Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Ciudad Apodaca, Nuevo León, México Parker Hannifin Corporation A tiempo completo

    Job OverviewParker Hannifin Corporation, a leading global motion and control technologies company, offers an exciting opportunity for a skilled Professional Order Management Specialist.With over 58,000 employees across 49 countries, we are committed to delivering precision-engineered solutions for diverse markets. Our focus on innovation sparks our passion...


  • Apodaca, México ABB A tiempo completo

    **Order Management Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Apodaca, México Hexagon Metrology A tiempo completo

    **Order Management Specialist (Shared Services)** **Main Tasks**: - Use SFDC and CPQ support Sales with Quoting, Purchase Order review - Use various ERPs to enter sales orders, send invoices, transact credit & rebills - Use various software licensing tools to create and manage software licenses - Manage POs and Invoicing on Customer Portals - Support...


  • Apodaca, México ABB A tiempo completo

    **Order Validation Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    About UsA leading global technology company, ABB is committed to driving innovation and progress. At ABB, we strive to create a workplace that values diversity, inclusion, and individuality.Job Description:We are seeking an experienced Order Management Specialist to join our team. In this role, you will be responsible for delivering exceptional customer...


  • Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    About ABBAt ABB, our core values of care, courage, curiosity, and collaboration drive our mission to empower everyone to create sustainable solutions. With a focus on diversity, inclusion, and equal opportunities, we strive to make a positive impact globally.Job DescriptionJob Title: Order Management Specialist - Exceptional Customer Service...


  • Ciudad Apodaca, Nuevo León, México Hexagon Metrology A tiempo completo

    Job Title: Order Management Specialist - Shared Services ProfessionalSalary Estimate: $65,000 - $85,000 per year (based on national averages in the US and Canada)About the Role:We are seeking an experienced Order Management Specialist to join our Shared Services team at Hexagon Metrology. This role will be responsible for managing sales orders, processing...

  • Order Entry Specialist

    hace 2 meses


    Apodaca, México ABB A tiempo completo

    **Order Entry Specialist**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**: **This position...


  • Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completo

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team as an Order Management Specialist. In this role, you will be responsible for providing exceptional customer service and ensuring timely resolution of customer inquiries.Key Responsibilities:Manage customer orders from receipt to delivery, ensuring accurate...


  • Apodaca, México Grundfos Holding AS A tiempo completo

    Order Execution Specialist**Application deadline**:As soon as possible**Workplace**:Hybrid Position**Job Location (Short)**:Apodaca, Nuevo León, Mexico**Contract Type**:Full-Time**Employment Type**:RegularAre you seeking an exciting career opportunity as an Order Execution Specialist in a global organization that values collaboration and innovation, and...


  • Ciudad Apodaca, Nuevo León, México Columbus Mckinnon Corporation A tiempo completo

    **Job Overview**Columbus McKinnon Corporation is seeking a highly skilled Supply Chain Management Specialist to join our team in Monterrey, Mexico. The successful candidate will have a strong background in SAP Business Analyst experience and be proficient in Supply Chain Management, specifically Warehouse Management, Materials Management, Production...


  • Apodaca, México Grundfos Holding AS A tiempo completo

    Associate Order Execution Specialist**Application deadline**:As soon as possible**Workplace**:Hybrid Position**Job Location (Short)**:Apodaca, Nuevo León, Mexico**Contract Type**:Full-Time**Employment Type**:Regular**What is the job about?** The Associate Order Execution Specialist in Grundfos is responsible for executing spare parts orders in the Americas...


  • Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    Job OverviewA challenging opportunity has arisen for a Senior Order Management Professional to join our team at ABB, a global leader in the energy and industrial sectors. The successful candidate will play a key role in driving customer satisfaction and ensuring seamless order management processes.About YouWe are seeking an experienced professional with a...

  • Order Management Expert

    hace 3 semanas


    Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    At ABB, we're dedicated to addressing global challenges with a focus on diversity, inclusion, and equal opportunities.This position reports to the Order Management Lead.Your Key Responsibilities:Provide internal and external customer service, including technical support and order-related assistance.Coordinate with relevant functions to ensure complete case...