Credit and Collections Representative
hace 2 meses
General information**Office (s)**
Monterrey, MEX
**Date Published**
Wednesday, November 29, 2023
**Country**
Mexico
**Job ID**
23396
**Function**
Finance
**Recruiter**
Vazquez Campos, Gloria E.
- Description & Requirements**Credit and Collections Representative**
**What you will be doing**:
- Strive to consistently meet or exceed monthly forecast collections for assigned regions and area of responsibility.
- Contact customers, (internal and external) as described by ESC Policies and Procedures.
- Identify dispute as defined by ESC and enter into the system.
- Work with the management team to reduce significant dollars at risk and improving forecast goals.
- Responsible for making a minimum of 35 out-going calls per day.
- Prepare monthly reports on the status of credits issues within assigned collection region.
- Manage and maintain all customers within the assigned collection region.
- Responsible for maintaining close working relationships with both outside customers and ESC management
- Work with management to ensure past due dollars are being reduced.
- Keep management informed of potential accounts for bad debt.
- Responsible for preparing accounts for collections.
**What you will likely bring**:
- Recent graduates of Bachelor’s degree in Accounting or Finance is required.
- Experience in Customer Service or Credit and Collection areas
- Effective verbal and written communication skills
- Responsive to internal and external customers
**The Finance Team**
You’ll find a strong sense of community, collaboration, and cross-functional partnering within the Epicor Finance and Accounting organization. With Epicor being an eager company, you will play a key role in supporting mergers and acquisitions and strategic financial activity globally. We are rapidly expanding and looking for exceptional talent to join our team in all of our Epicor offices.
**About Epicor**
At Epicor we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business.
We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
**Equal Opportunities and Accommodations Statement**
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role
- but your experience doesn’t match every qualification of the job description, that’s okay
We are an equal-opportunity employer.
- #LI-GV1
- #LI-HYBRID
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