Technical Support Rep

hace 3 semanas


Ciudad de México Capital Empresarial Horizonte A tiempo completo

Capital Empresarial Horizonte Empresa Mexicana especialista en Recursos Humanos y Tecnologías de la Información solicita:
**Technical Support Rep**

Para laborar en Ciudad de México hibrido ó REMOTO en cualquier otra Ciudad.

**Perfil**:
Escolaridad: Ingeniería en Sistemas, Informática o afín.

Experiência: Mínima de 3 años.

Inglés: intermedio conversacional INDISPENSABLE
- En caso de seleccionar: CDMX Alcaldía Benito Juárez (esquema Híbrido 2 días a la semana presencial y los 3 días restantes en casa)
- En caso de vivir en cualquier otro lugar de la Republica Mexicana sera 100% REMOTO

Requerimiento:

- Como representante de soporte técnico bilingüe, ayudará a conectar a nuestros clientes dondequiera que vivan y trabajen.
- Trabajará con clientes personales y comerciales para resolver una variedad de problemas técnicos en teléfonos inteligentes y dispositivos portátiles que se conectan a nuestra red inalámbrica, lo que respalda todo, desde configuraciones simples de dispositivos hasta desafíos técnicos complejos.
- Conocimiento y capacidad para navegar por Windows, iOS, Android y servicios en la nube (iCloud, Google Drive, OneDrive).
- soporte técnico para usuarios remotos y resolución de problemas.
- Ofrecemos:

- Horario de oficina
- Sueldo a negociar según experiência en brutos... (Esquema 100% nomina) + Prestaciones de Ley y Prestaciones superiores (SGMM familiar, SV 1 millón, Vales de despensa, 30 días de aguinaldo+ PTU)

Tipo de puesto: Tiempo completo

Salario: Hasta $74,000.00 al mes

Horario:

- Lunes a viernes

Prestaciones:

- Opción a contrato indefinido
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa

Pregunta(s) de postulación:

- ¿En qué Ciudad te encuentras interesado laborar?
- ¿Consideras que puedes realizar entrevistas en inglés?

Idioma:

- Inglés (Deseable)

Lugar de trabajo: remoto híbrido en 03020, Ciudad de México, CDMX


  • Technical Support Rep

    hace 6 días


    Ciudad de México, Ciudad de México Capital Empresarial Horizonte A tiempo completo

    Capital Empresarial Horizonte Empresa Mexicana especialista en Recursos Humanos y Tecnologías de la Información solicita:Technical Support RepPara laborar en Ciudad de México hibrido ó REMOTO en cualquier otra Ciudad.Perfil:Escolaridad: Ingeniería en Sistemas, Informática o afín.Experiência: Mínima de 3 años.Inglés: intermedio conversacional...

  • Technical Support Rep

    hace 6 días


    Ciudad de México, Ciudad de México Capital Empresarial Horizonte A tiempo completo

    Capital Empresarial Horizonte Empresa Mexicana especialista en Recursos Humanos y Tecnologías de la Información solicita:Technical Support RepPara laborar en Ciudad de México hibrido ó REMOTO en cualquier otra Ciudad.Perfil:Escolaridad: Ingeniería en Sistemas, Informática o afín.Experiência: Mínima de 3 años.Inglés: intermedio conversacional...


  • Ciudad de México TK Recruitment A tiempo completo

    My client, a dynamic and rapidly growing **international FinTech**, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled **Technical Support Engineer** to join their team in CDMX. **_The Role: _** **_To succeed in this role, we expect you to have:_** 1. Bachelors/College Degree in Computer Science,...

  • Technical Support

    hace 5 días


    Ciudad de México, Ciudad de México Kwan Technology Inc A tiempo completo

    We're looking for a passionate professional to join a Silicon Valley company with a Global Support organization that provides technical Product Support services to customers and internal teams. Your primary focus is being the first technical point of contact helping to debug and solve problems that may arise while implementing complex solutions by external...


  • Ciudad de México, Ciudad de México TK Recruitment A tiempo completo

    My client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.The Role:You will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop...


  • Ciudad de México Cambridge University Press & Assessment A tiempo completo

    Tech Support Analyst **Salary**: 19,400 MXP monthly Location: Mexico City Contract: Permanent We are looking for a Tech Support Analyst to join our global Tech support team, investigating and resolving technical support issues on Cambridge University Press & Assessment digital products. We are Cambridge University Press & Assessment (CUPA), a...


  • Ciudad de México Cambridge University Press & Assessment A tiempo completo

    Tech Support Analyst **Salary**: 19,400 MXP monthly Location: Mexico City Contract: Permanent We are looking for a Tech Support Analyst to join our global Tech support team, investigating and resolving technical support issues on Cambridge University Press & Assessment digital products. We are Cambridge University Press & Assessment (CUPA), a...


  • Ciudad de México, Ciudad de México Lionbridge Technologies, Inc. A tiempo completo

    Technical Support EngineerPosition SummaryThe role of the Technical Support Engineer is crucial in maintaining the smooth operation of our products and services. By offering technical assistance and resolving customer issues, you will play a key part in ensuring client satisfaction and the reliability of our offerings.What You Will DoCustomer Support:...


  • Ciudad de México, Ciudad de México TK Recruitment A tiempo completo

    My client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX._The Role: __To succeed in this role, we expect you to have:_Bachelors/College Degree in Computer Science, Information Technology, or...


  • Ciudad de México, Ciudad de México Eaton A tiempo completo

    Eaton's Corporate Sector division is currently seeking a Technical Support Engineer.What you'll do:What you'll do:Position Overview:The Technical Support Representative provides technical support for power and connectivity related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, and cool ng solutions.Making...


  • Ciudad de México, Ciudad de México Nissan Motor A tiempo completo

    Job Summary We are seeking a dedicated and customer-focused Technical Support Engineer to join our dynamic team. The Technical Support Engineer will be responsible for providing technical assistance and support to our customers, resolving product-related issues, and ensuring a seamless user experience. The ideal candidate will possess strong...


  • Ciudad de México, Ciudad de México Resideo Technologies Inc. A tiempo completo

    Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues. You will...


  • Ciudad de México Hitachi Vantara A tiempo completo

    Mexico City, Mexico **Function**: CS&S **Requistion ID**: 1023279 **Job Type**: The Company The Role The Customer Support Engineer provides technical support, advice, and assistance to Hitachi Vantara’s customers upon their need to address technical, hardware and software system problems. This includes specific products and their integration, as a...


  • Ciudad de México Hitachi Vantara Corporation A tiempo completo

    **The Company** **The Role** The Customer Support Engineer provides technical support, advice, and assistance to Hitachi Vantara's customers upon their need to address technical, hardware and software system problems. This includes specific products and their integration, as a Solution. The Customer Support Engineer generally deals directly with end users...


  • Ciudad de México RAD Data Communications, LTD A tiempo completo

    Location Mexico City, México Roles & Responsibilities Analyze network and equipment configuration problems and defects Interface with 3rd Tier Technical Support, Engineering, Product Management, and other departments to address customer’s issues in the most effective manner Present technical training to co-workers and customers as needed Provide...


  • Ciudad de México Infor A tiempo completo

    **General information**: - Country Mexico- City Mexico City- Department Global Support- Job ID 34729**Description & Requirements**: Provides technical support assistance to Infor’s Cloud Distribution clients, answering complex questions on function and usage of product via telephone and/or Internet. Serves as primary support liaison between company...

  • Technical Support Manager

    hace 2 semanas


    Ciudad de México Bayer A tiempo completo

    **Technical Support Manager** **Your task and Responsabilities**: - Develop strategy for service partners and follow up on quality and service KPI according to plan. - Manages the development of effective Service Technical Training that will be delivered to the Bayer or dealers, field Service Teams, International Distributors service teams, to meet...


  • Ciudad de México, Ciudad de México Lenovo A tiempo completo

    Why Work at LenovoWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all,...


  • Ciudad de México, Ciudad de México Eaton A tiempo completo

    Eaton's Corporate Sector division is currently seeking a Technical Support Engineer.What you'll do:Job SummaryWhat you' Il do:The Technical Support Representative provides technical support for power and connectivity related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, and cooling solutions.Making What...


  • Ciudad de México, Ciudad de México Lionbridge A tiempo completo

    Technical Support Engineer Position SummaryThe Technical Support Engineer plays a vital role in ensuring the seamless operation of our products and services by providing technical assistance and resolving customer issues. The primary aim of this role is to deliver exceptional support to our clients, contribute to customer satisfaction, and maintain the...