Post Sales Support Specialist

hace 2 semanas

Apodaca, México ABB A tiempo completo

**Post Sales Support Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Industrial Solutions empowers smarter business operations by connecting equipment, software, and services to protect, control, and optimize assets within electrical infrastructures. Across multiple energy-intensive industries, the business provides customers with end-to-end product and service solutions that help ensure the reliability and protection of their electrical infrastructure. The Post Sales Support Specialist will act as the primary customer and field sales contact to own, contain, and resolve post shipment customer issues.

**This position reports to**:
Customer Support Manager

**Your responsibilities**:

- Work closely with customers to develop resolution plans, monitor progress, and ensure appropriate closure.
- Provide troubleshooting and problem resolution support via phone and web.
- Interact with technology, supply chain, product management, sales, and field service to provide technical and commercial solutions for customers.
- Work cross functionally with global teams.
- Document customer cases and actions using case tracking tools.

**Your background**:

- Bachelor of Science Degree in Electrical or Mechanical Engineering or related.
- 2 years of experience working product knowledge or technical profile in the Electric or Mechanical area.
- Ability to read and understand dimensional drawings, such as product catalogs, sales drawings, or manufacturing documentation.
- Knowledge in Salesforce and SAP.
- Strong team orientation and strong interpersonal skills.
- Strong oral and written communication skills.
- English knowledge for written and spoken needs.
- Already worked for an American industry.

**More about us**:

  • Post Sales Service Specialist

    hace 3 semanas

    Apodaca, México ABB A tiempo completo

    **Post Sales Service Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Pre Sales Support Specialist

    hace 2 semanas

    Apodaca, México ABB A tiempo completo

    **Pre Sales Support Specialist**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Post Sales Service Specialist

    hace 3 semanas

    Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Post Sales Service Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are...

  • Electrification Post Sales Service Specialist

    hace 2 días

    Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **ELECTRIFICATION Post Sales Service Specialist**:**At ABB, we are dedicated to addressing global challenges.Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.That's our story.Make it your...

  • Pre Sales Support Specialist

    hace 1 semana

    Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Pre Sales Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are...

  • Sales Support Specialist

    hace 3 semanas

    Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Sales Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are...

  • Sales Operations Specialist

    hace 3 semanas

    Apodaca, México Methode Electronics, Inc. A tiempo completo

    Sales Operations Specialist Methode Electronics Position Breakdown: As a Methode Sales Operations Specialist, you will serve as a key representative to our customers. You will also support Methode’s Business Development team by managing all commercial aspects of the relationship and seek to maximize Methode’s sales and profitability while leading...

  • Sales Operations Specialist

    hace 2 semanas

    Apodaca, México Procoplast A tiempo completo

    Methode Electronics Position Breakdown: As a Methode Sales Operations Specialist, you will serve as a key representative to our customers. You will also support Methode’s Business Development team by managing all commercial aspects of the relationship and seek to maximize Methode’s sales and profitability while leading commercial, timing, and technical...

  • Technical Sales Support Specialist

    hace 2 semanas

    Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Technical Sales Support Specialist**:**At ABB, we are dedicated to addressing global challenges.Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB...

  • Sales Support

    hace 2 semanas

    Apodaca, México KINETEK DE MEXICO A tiempo completo

    Kinetek de Mexico, a Nidec Group Company is looking for: **SALES SUPPORT**: **WHAT YOU’LL BE DOING** - Field sales/technical support/part sales calls - Support sales representatives and managers - Create and adjust quotes - Send quotes to customers and follow up on the status of quotes - Process quotes into sales orders - Gather all required data,...

  • Customer Support Specialist

    hace 1 día

    Apodaca, México ABB A tiempo completo

    **Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Sales Growth Specialist

    hace 3 días

    Ciudad Apodaca, Nuevo León, México Genuine Parts A tiempo completo

    Role OverviewThe Account Specialist at Genuine Parts plays a pivotal role in driving sales growth and identifying opportunities for various customers. This position partners with Account Representatives within an assigned territory to deliver in-depth knowledge of product groups. The Account Specialist provides education on Genuine Parts products through...

  • Sales Support

    hace 2 semanas

    Apodaca, México KINETEK DE MEXICO A tiempo completo

    Kinetek de Mexico, a Nidec Group Company is looking for: **SALES SUPPORT**: **WHAT YOU’LL BE DOING** - Field sales/technical support/part sales calls - Support sales representatives and managers - Create and adjust quotes - Send quotes to customers and follow up on the status of quotes - Process quotes into sales orders - Gather all required data,...

  • Customer Support Specialist

    hace 4 semanas

    Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Customer Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are...

  • Sales Process Specialist

    hace 2 semanas

    Apodaca, México ABB A tiempo completo

    **Sales Process Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Sales Specialist

    hace 3 semanas

    Apodaca, México ABB A tiempo completo

    **Sales Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Web Sales and Customer Support Specialist

    hace 2 semanas

    Ciudad Apodaca, Nuevo León, México Marble Systems México A tiempo completo

    Web Sales and Customer Support SpecialistWe are a leading company in production and supply of high-end materials for interior finishes worldwide.Position Overview:As part of our team, you will be responsible for providing support to our customers, advising them on products, and ensuring they have a positive shopping experience both online and by phone. If...

  • Sales Support Specialist

    hace 2 semanas

    Apodaca, México HESSGO SA DE CV A tiempo completo

    _**SALES SUPPORT**_ **Responsabilidades**: - Procesar pedidos de ventas de manera precisa y oportuna - Manejar consultas y solicitudes de clientes de manera profesional y cordial. - Mantener y actualizar registros de ventas y bases de datos de clientes. - Colaborar estrechamente con el equipo de ventas para cumplir con los objetivos comerciales. - Preparar...

  • Presales Support Specialist

    hace 4 días

    Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Presales Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are...

  • Sales Specialist

    hace 2 semanas

    Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

    **Sales Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.Together, we are embarking on a...