Sales Process Specialist
hace 2 semanas
**Sales Process Specialist**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
**This position reports to**:
Customer Support Manager
**Your responsibilities**:
- Supports at the dedicated area a proper implementation and communication of the sales processes, e.g. Lead to opportunities to quotations conversion process, demand side forecasting process.
- Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency.
- Assists the Sales teams in understanding process bottlenecks and inconsistencies.
- Performs lost opportunities analysis, identifies potential cause, and recommends future actions in cooperation with Sales/Local Business Unit to obtain better future results.
- Representative of Lead Business/LSO for all tools related topics (e.g. upgrades, new tools) in the area.
- Responsible for the sales tool deployment (e.g. SFDC, Apttus).
- Supports the development and use of the opportunity tracking tools and collect the business requirements (e.g. from Sales users) to enhance the sales processes and improve market intelligence.
- Acts as key player in the business reference teams, by suggesting improvements to the tools based on own evaluations to achieve simplification and to increase users’ acceptance.
**Your background**:
- Bachelor’s Degree in Electric and Mechatronic Engineering
- 2 years of experience in Purchase order, order management, fulfillment
- knowledge of SAP- Salesforce
- English Advanced
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