Major Incident Management

hace 3 semanas


México Capital Empresarial Horizonte A tiempo completo

**Capital Empresarial Horizonte Empresa Mexicana especialista en Recursos Humanos y Tecnologías de la Información solicita**:
**Major Incident Management**

**Para laborar en Querétaro**

**Perfil**

**Escolaridad**: Ingeniería en Sistemas, Informática o afín.

**Experiência**: Mínima de 3 años.

**Inglés**: intermedio conversacional **INDISPENSABLE**

**(esquema Híbrido) 3 días en casa, 2 presenciales**

**Funciones que deberá dominar**:

- Experiência en gestión de servicios, gestión de incidentes y problemas
- Experiência en cambio, lanzamiento, transición de servicios y gestión del conocimiento.
- **Experiência en los procesos, productos y servicios comerciales clave, dentro de las áreas de especialización acordadas y puede proporcionar comentarios y consejos a socios clave, como propietarios de productos, patrocinadores comerciales y gerentes de entrega de servicios en consultas complejas.**:

- Un conocimiento fundamental de los procesos de ITIL y cómo se aplican dentro de un departamento de gestión de servicios de TI.
- **Comprensión del cambio y la gestión de riesgos dentro de un entorno operativo complejo**:

- Amplia experiência con la comprensión de la tecnología moderna, incluido el servicio en la nube, redes/sistemas virtuales
- **Experiência considerable trabajando virtualmente en un equipo disperso globalmente**:

- La capacidad de crear consenso y comprensión dentro de los equipos virtuales.

Ofrecemos:

- Horario de Oficina
- Sueldo a negociar según experiência en brutos... (Esquema 100% nomina) + Prestaciones de Ley y Prestaciones superiores (SGMM familiar, SV 1 millón, Vales de despensa, 30 días de aguinaldo, PTU)

Tipo de puesto: Por tiempo indeterminado

Salario: $30,000.00 - $80,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Opción a contrato indefinido
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de vida
- Vales de despensa

Pregunta(s) de postulación:

- ¿consideras que puedes realizar entrevistas en inglés?
- ¿Tienes inconveniente con laborar de manera híbrida?

Idioma:

- Inglés (Deseable)

Lugar de trabajo: Una ubicación
- Health insurance


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