Leader, Customer Delivery

Descripción Importante empresa norteamericana esta en búsqueda de Customer Support Leader para sus operaciones en México. **Requisitos**: **Experiência**: Soporte/mesa de control en servicio al cliente call center Manejo y desarrollo de personal Cumplimiento de KPIs **Inglés**: avanzado 5 years

At Percepta, we bring first-class service across each market we support. As a **Team Leader ** in **Mexico City.** you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. **What You’ll Be Doing** The Senior Team Leader is primarily responsible for the day-to-day...

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300...

At Amazon we're working to be the most Customer-centric company on earth and we are constantly improving how we fulfill and deliver customer orders. Our goal is to exceed expectations by continually striving to innovate and provide best in class customer support as we expand our logistics products and services. To improve the customer experience we are...

**We are seeking to recruit an experienced customer service manager having previously worked for loan-lenders, credit providers or debt collection agencies in Mexico.** **Key Deliverables** - Working closely with HQ in establishing annual targets and ensuring the delivery of KPIs. - Team management of telephone/online based customer advisors, ensuring the...

**What to Expect** Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, training, development and overall management of a dynamic store team that will help Tesla accelerate the world’s transition to...

Job Description - Customer Project Leader (008V7A) Project leader to manage 3~5 project (medium & complex level) with an average budget of $3 million USD. Organize the project from the RFQ stage, understand the scope from process and product point of view to estimate the cost and lead time of the equipment.  Develop a detail plan including all...

Responsibilities : Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Manage the Customer P&L, contract amendments, identify and...

Are you a Data Analytics specialist? Do you have Data Warehousing, Hadoop/Data Lake experience? Do you like to solve the most complex and high scale (billions + records) data challenges in the world today? Do you like to work on-site in a variety of business environments, leading teams through high impact projects that use the newest data analytic...

**We help the world run better** **PURPOSE AND OBJECTIVES** As a crucial part of SAP's total solution delivery strategy, SAP CSS focuses on the overall success of customers' SAP solutions. One essential element in SAP's continued success is the services portfolio offered by SAP Professional Services whereby consulting, implementation, and optimization...

Company Description Why Bosch? Our strategic objective is to create connected solutions, improving the quality of life worldwide. What’s important to us? Make Your Mark: Give your job a meaning, with solutions “Invented for Life”. Shape Tomorrow’s World: The future offers many opportunities. Be the first to take advantage of them. Find Your...

Consultant, CDC, Customer Delivery, Capital Markets page is loaded Consultant, CDC, Customer Delivery, Capital Markets Apply locations Mexico-Moncayo time type Full time posted on Posted 3 Days Ago job requisition id R0018127 Implements and configures the software, within the boundaries of the project plan, according to specified requirements and...

As a country leader, you will be responsible for the commercial, sales and solutions (operations) activities for distribution solutions (ELDS) division in Mexico.Ensuring the business†growth and achievement of all the targets such as sales, margins, market share and customer satisfaction and leading the country team for all the “licence to...

Country Sales & Solutions Leader, Mexico Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

**Customer Service Specialist - Senior**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

Qualifications 10+ years of  Customer Experience Manager  experience within Enterprise Software. Cloud Technical knowledge Experience within a Service Delivery environment Executive Sponsorship & Collaboration A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and...

Book4Time is a global leader in wellness and recreation management solutions for the hospitality market. Our SaaS platform manages the end-to-end guest experience and back office operations for hotels, resorts, casinos and private clubs in over 85 countries. We’re looking for a Software Trainer / Onboarding Implementation Specialist in the SaaS space who...

We are looking for a highly motivated and passionate Customer Success Account Manager to drive program management for strategic customers that have a significant number of key cross-cloud workload engagements running concurrently. As the CSAM you will drive consumption planning & execution, as well as the acceleration of cloud adoption from Pilot/MVP to...

**Production Planning Leader** **Job description** Responsible to analyze demand needs and supply capacity. Manages coverage to meet customer demand on time. Clearly communicates demand and supply important information to Customer Service and upper management. Manages career and development plans for the planning team. Promotes and supervises training to...

**We help the world run better** As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is an organization dedicated to managing service delivery at scale for high-volume, private cloud customers. Because we are at the heart of the SAP strategy, our business unit is growing rapidly. In order to facilitate that growth, we...