Bpo Manager

hace 2 meses

Guadalajara, México Global Consults A tiempo completo

**Vacante para la empresa Global Consults en Guadalajara, Jalisco**:
**About the company**

Recognized company in the customer service and call center sector, with a history of excellence in the provision of technological services. We offer a dynamic and collaborative work environment, providing opportunities for professional growth and personal development for our team. **Location**: Guadalajara, Jalisco.

**Job requirements**
- University education with a degree.
- Advanced English.
- Advanced call center experience.
- Advanced personnel management skills.

**Job responsibilities**
- Supervise the provision of service in compliance with contractual commitments.
- Ensure compliance with SLA parameters in the account.
- Review and supervise projects to ensure quality and timely delivery.
- Resolve technical and operational problems efficiently.
- Manage the allocation and retention of resources for effective delivery.

**Additional benefits and perks**

- Competitive monthly salary of 45,000 to 55,000.
- Food vouchers
- Medical, dental and vision expenses
- Major medical expenses insurance
- 30 days of Christmas bonus
- 14 days of vacation
- Social security
- Profits
- Quarterly bonuses
- Professional growth and development opportunities.
- Collaborative and dynamic work environment.
- Additional benefits such as bonuses and work tools.

**Join our team and be part of a leading company in the customer service and call center sector. We look forward to counting on your talent and experience to continue providing quality services to our clients**

**Nível de educación deseada**:
Superior - titulado

**Nível de experiência deseada**:
Nível Experto

**Función departamental**:
Atención al cliente

**Industria**:
Call Centers / Telemarketing

**Habilidades**:

- hablar inglés
- experiência en call center
- manejo de personal

  • Bpo - Call Center Manager

    hace 1 mes

    Guadalajara, México Unity Communications A tiempo completo

    Do you love figuring out the best way to tackle challenges? Are you the go-to person for organizing group plans, cheering others on, and keeping everyone on track? Maybe you can spot issues and fix them quickly all while keeping things fun and positive. If this sounds like you, we need you! Unity Communications is looking for a Call Center Manager for our...

  • Project Manager Professional

    hace 3 días

    Guadalajara, Jalisco, México Ntt Data, Inc. A tiempo completo

    Job DescriptionWe are seeking a seasoned Project Manager to lead multiple large-scale projects for Client IT initiatives.Key Responsibilities:Provide project management for complex, high-profile, and high-risk projects.Ensure project deliverables meet clients' business requirements on time, scope, and budget.Actively promote continuous improvement in Project...

  • BPO - Call Center Manager (Hybrid Setup)

    hace 1 mes

    Guadalajara, México Unity Communications A tiempo completo

    Do you love figuring out the best way to tackle challenges? Are you the go-to person for organizing group plans, cheering others on, and keeping everyone on track? Maybe you can spot issues and fix them quickly all while keeping things fun and positive. If this sounds like you, we need you! Unity Communications is looking for a Call Center Manager for our...

  • Senior Project Manager

    hace 2 meses

    guadalajara, México NTT DATA, Inc. A tiempo completo

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Project Manager to join our team in Guadalajara, México (MX-MEX), Mexico (MX). Project Manager Provides project management of...

  • Senior Project Manager

    hace 1 mes

    Guadalajara, México NTT DATA A tiempo completo

    Job Description Req ID: 280297 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Senior Project Manager to join our team in Guadalajara, México (MX-MEX), Mexico (MX).Project...

  • Project Manager Lead

    hace 1 semana

    Guadalajara, Jalisco, México Ntt Data, Inc. A tiempo completo

    Role OverviewWe are seeking a highly experienced Project Manager Lead to join our team in Guadalajara, Mexico.About the RoleThis is an excellent opportunity for a seasoned Project Manager to lead multiple large-scale, complex, and high-risk projects for Client IT initiatives. You will ensure that project deliverables meet clients' business requirements on...

  • NTT DATA | Senior Project Manager | guadalajara

    hace 2 semanas

    guadalajara, México NTT DATA A tiempo completo

    Req ID: 280297 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Project Manager to join our team in Guadalajara, México (MX-MEX), Mexico (MX). Project Manager Provides...

  • NTT DATA, Inc. | Senior Project Manager | guadalajara

    hace 3 semanas

    guadalajara, México NTT DATA, Inc. A tiempo completo

    NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Project Manager to join our team in Guadalajara, México (MX-MEX), Mexico (MX). Project Manager Provides project management of...

  • Project Management Lead

    hace 1 semana

    Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Job SummaryThe Senior Project Manager will lead multiple large-scale, complex projects for Client IT initiatives. The successful candidate will ensure project deliverables meet clients' business requirements on time, scope, and budget while promoting continuous improvement in project delivery team processes and tools.ResponsibilitiesDevelop project plans,...