Customer Support, Business

hace 2 semanas


Desde casa, México Beta Analytic A tiempo completo

** FOR FREELANCERS & INDEPENDENT CONTRACTORS IN MEXICO DF**

**Company Description**

**Role and Responsibilities**

Our services are premium and highly specific, and you will receive the necessary training.

Business Development / Prospecting
- Contribute to the growth of your local region in terms of samples and new clients
- Contribute to strategy & adapt global sales strategy to your local region
- Obtain and follow up on referrals from cold calls and conversations with clients
- Prospecting activities
- Represent Beta and Isobar Science (our new subsidiary) at conferences
- Monitor news, tenders and national projects and follow up accordingly

Account Management
- Build relationships with key contacts to develop business at major accounts in your region
- Use data analysis to track sample submittal trends - follow up with clients to resolve any issues and fill up the pipeline
- Gather market intel (industry trends, competitors, regulations) and report to management/follow up with prospects accordingly

Customer Support and Consultation
- Follow up on results
- Escalate recommendations for improvement in processes and user interface based on customer experience
- Anticipate and fix potential issues

Other
- Effective management of productivity, goals, workload and schedule
- Stay up-to-date with research fields, Beta resources and technical developments in the lab and industry

**Qualifications**
- Bachelor's degree required, a plus if degree is in the field of Chemistry, Biotechnology or Environmental Science
- Excellent written and verbal communication skills in English.
- Follows processes and accepts direction
- Open to being trained and coached
- Accountability: true to word, takes action and accepts responsibility
- Proactive and resourceful
- Able to work comfortably and effectively from home office and during business trips
- A commitment to excellent customer service.
- Experience using computers for a variety of tasks.
- **This is a remote position open for Independent Contractors in Mexico DF.**

**Please send your resume and cover letter in PDF format**.

** We are looking for long-term collaborations.**

**Job Types**: Full-time, Commission, Permanent

**Job Type**: Part-time

Application Question(s):

- Do you understand that this is a freelance remote position?
- Are you allowed to travel to the US without a visa or have a valid visa to do so?

**Education**:

- Bachelor's (required)

**Language**:

- German (preferred)
- English (required)
- French (preferred)

Work Location: Remote


  • Customer Sales Support

    hace 2 semanas


    Desde casa, México fixity A tiempo completo

    Responsibilities: - Engage with Customer Sales support team to create customer portal set-up. - Deal creation with the set of products agreed with the Customer. - Update price inside the deal in Eclipse Tool. - Create Customer Configuration in OCC based on the customer requirement. - Create separate portal for dedicated stakeholders on HP2B tool. - Create...


  • Desde casa, México Beta Analytic A tiempo completo

    FOR FREELANCERS & INDEPENDENT CONTRACTORS IN MEXICO DFCompany DescriptionRole and ResponsibilitiesOur services are premium and highly specific, and you will receive the necessary training.Business Development / Prospecting Contribute to the growth of your local region in terms of samples and new clients Contribute to strategy & adapt global sales strategy...


  • Desde casa, México BoxBrownie.com A tiempo completo

    We are seeking passionate, driven and autonomous individuals to join our team in the dynamic hybrid role of **Customer Service Executive & Business Support Specialist.** If you have a love for showcasing awesome products, building relationships, and providing exceptional customer service, this position is perfect for you! What sets this role apart is that...

  • Customer Sales Support

    hace 5 días


    Desde casa, México fixity A tiempo completo

    Responsibilities: Engage with Customer Sales support team to create customer portal setup. Deal creation with the set of products agreed with the Customer. Update price inside the deal in Eclipse Tool. Create Customer Configuration in OCC based on the customer requirement. Create separate portal for dedicated stakeholders on HP2B tool. Create user setup to...


  • Desde casa, México Touch Support Inc. A tiempo completo

    **REQUIREMENTS**: - Excellent communication skills in the English - The minimum required education: High School - Passion for working with people and helping them to get their stuff to work - Strong interest in developing a career in the IT field - Readiness to learn at a fast pace - Solution-oriented mindset and passion for resolving problems - Readiness...


  • Desde casa, México 1 Customer Service A tiempo completo

    Job Title: Customer Service Representative (Bilingual English/Spanish) Company: 1 Customer Service Location: Remote - Mexicali, Baja California **Job Type**: Full-Time (40 Hours per week) Job Summary: Key Responsibilities: - Work with our ticket system to resolve customer inquiries and complaints in a timely manner - Retain customers and resolve...


  • Desde casa, México Modern Elder Academy A tiempo completo

    **JOB TITLE**: Business Support Executive Assistant **DEPARTMENT**: General & Administration **REPORTS TO**: Chief Commercial Officer & VP of Client Solutions **APPROVED BY**: Chip Conley, CEO **LOCATION**: Remote **HIRE DATE**: February 2024 **COMPANY OVERVIEW**:MEA, named by The New York Times as "the world's first midlife wisdom school," provides...


  • Desde casa, México Epos Now A tiempo completo

    **Job Type**: Full-time Perm **Shift**: Mon - Fri | 9am - 6pm - some weekends **About the company**: Welcome to Epos Now - we're a leading fintech business, with a mission to help small businesses grow and thrive using our cloud-based software. We are rapidly developing (with offices across the world), and want to expand our Onboarding teams to support...


  • Desde casa, México Sapphire Systems A tiempo completo

    **About Sapphire Systems**: Sapphire is the largest digital operating transformation provider to the mid-market and mid-enterprise clients. Our mission is to turn operating friction into digital business momentum. Through the passion and expertise of our people, we unlock the cloud-delivered operating platforms, digital user experiences, data analytics, and...

  • Customer Support

    hace 6 días


    Desde casa, México The Pros Cleaners LLC A tiempo completo

    **WE ARE HIRING** **BILINGUAL SPEAKERS** We are a cleaning company hiring customer support lead position, we’re based in Houston, Texas. We’re currently hiring English and Spanish speakers (Fluently in English). This is a customer support job, the duties are the following-Call customers to confirm appointment and personalized experience based on their...


  • Desde casa, México Keep A tiempo completo

    Hey there! Are you a Customer Support Specialist ready to take on a new challenge? Keep is the fastest-growing Canadian fintech startup ever. We built the first cross-border bank that offers Canadian businesses credit cards, deposit accounts, currency conversions, and revenue financing at no cost. We are a team of seasoned global startup veterans with...


  • Desde casa, México Intellect A tiempo completo

    We are looking for a Customer Support Associate to assist our customers with technical problems and other general concerns when using our products and services. Customer Support Associate responsibilities include resolving customer queries, recommending solutions, guiding product users through features and functionalities, and other associated duties. To be...


  • Desde casa, México Wolfram A tiempo completo

    **Job title**:Customer Support Representative **Responsibilities** Communicating with customers via: - Phone - Cases - Chat Assisting customers with: - Basic product installation - Product access and activation - Phone orders - Product and course registration Supporting internal teams by: - Assisting Sales with customer inquiries - Handling calls from...


  • Desde casa, México TaxDome A tiempo completo

    **Customer support team member** TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. We’re looking for an outgoing sales representative to communicate with new customers to generate new revenue and retain...

  • Customer Support

    hace 3 semanas


    Desde casa, México KRC HUMAN CONSULTING A tiempo completo

    **Customer Support.** **CWP extends SAP EAM and Supply Chain functionality with pre-packaged, natively built mobile apps, certified by SAP and developed with UX principles.** **Required skills and experiences**: - 3 years of related customer support experience in SaaS and in SAP - 2 years of experience in a leadership/managerial role - Clear and concise...

  • Customer Support

    hace 2 meses


    Desde casa, México KRC HUMAN CONSULTING A tiempo completo

    **Customer Support.** **CWP extends SAP EAM and Supply Chain functionality with pre-packaged, natively built mobile apps, certified by SAP and developed with UX principles.** **Required skills and experiences**: - 3 years of related customer support experience in SaaS and in SAP - 2 years of experience in a leadership/managerial role - Clear and concise...

  • Customer Support

    hace 2 meses


    Desde casa, México Webxloo, LLC A tiempo completo

    RESPONSIBILITIES: - Assist clients with product inquiries, troubleshooting, and technical support - Conduct outbound calls to follow up on customer inquiries and resolve any outstanding issues - Maintain accurate and detailed records of customer interactions and transactions - Collaborate with internal teams to escalate and resolve complex customer issues -...


  • Desde casa, México Gordian Staffing A tiempo completo

    **Gordian Staffing, A New Way of HR.** We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets. **About our client**: A...


  • Desde casa, México Next Thing Technologies A tiempo completo

    **About Us** Next Thing Technologies is seeking to be a crucial part of the energy solution. We are a dynamic and rapidly growing startup focused on putting batteries in every home, making power more affordable and secure for everyone. Our aim is to develop energy technology that enables more control and resilience with regards to personal, commercial or...


  • Desde casa, México Intellect A tiempo completo

    We are looking for a Customer Support Associate to assist our customers with technical problems and other general concerns when using our products and services. Customer Support Associate responsibilities include resolving customer queries, recommending solutions, guiding product users through features and functionalities, and other associated duties. To be...