Customer Experience Coordinator

hace 2 meses


Tijuana, México Grupo CSI SA de CV A tiempo completo

**Vacante para la empresa Grupo CSI SA de CV en Otay - Tijuana, Baja California**:
**Descripción del empleo** Descripción del empleo**

Grupo CSI solicita personal que mejore la experiência de compra de nuestros clientes, mediante la capacitación del personal, tomando encuestas, mejorando exhibición, programa de lealtad y seguimiento postventa de cada UN.

**Ofrecemos**
- $6,000 semanales (3,500.00 semanal de sueldo base +$2,500.00 de comision semanal anticipadas los primeros 3 meses).
- Comisiones del 1% sobre la venta de todas nuestras tiendas 5.11 OA (Estimadas en mas de $10,000 mensuales).

**Requisitos**:

- Licenciatura terminada.
- 3 años de experiência en area de MKT.
- Experiência en costumer experience.

**Funciones que desempeña**
- Desarrollar métodos y disciplinas que conlleven a la satisfacción del cliente y una mejora en su atención y experiência.
- Capacitación al personal constantemente sobre productos y estrategia de ventas
- Hacer programas de lealtad y llevar su control
- Asegurar el métrico LTV (Livetime Value-Valor de Vida) de los clientes y medir el retorno a 5 años (formula Ticket promedio x compras promedio por cliente por año) x tiempo promedio de retención de clientes = LTV).
- Licenciatura terminada (Deseable)

**Para postularse**:

- Eapp*

**Tipo de puesto**: Tiempo completo

**Salario**: $5,500.00 - $6,000.00 a la semana

**Horario**:

- Diurno
- Turno matutino

**Prestaciones**:

- Descuentos y precios preferenciales

**Tipos de compensaciones**:

- Bono de puntualidad

**Pregunta(s) de postulación**:

- ¿Vives en Tijuana?

**Educación**:

- Licenciatura terminada (Obligatorio)

**Experiência**:

- Mercadotecnia: 3años (Obligatorio)
- Costumer experience: 1año (Obligatorio)

**Nível de educación deseada**:
Superior - titulado

**Nível de experiência deseada**:
Nível Experto

**Función departamental**:
Marketing / RRPP / Comunicación

**Industria**:
Consultoría, asesoría y servicios empresariales


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