Becario Customer Support

hace 7 meses


Guadalajara, México Tribu Coliving A tiempo completo

**Acerca de la empresa**

VIVE PROPERTIES es una empresa líder en el sector inmobiliario, nuestro enfoque se centra en brindar soluciones tecnológicas innovadoras y de vanguardia para el desarrollo de plataformas inmobiliarias. Nos enorgullece ofrecer un ambiente de trabajo colaborativo y de apoyo, donde el crecimiento profesional y el aprendizaje continuo son fundamentales. Ubicación: Guadalajara, Jalisco.

**Requisitos del puesto**
- Estamos en la búsqueda de un becario o profesional para cubrir la posición de Customer Support Nocturno. Esta persona será responsable de brindar atención a nuestros huéspedes o inquilinos durante el horario nocturno, asegurando una experiência satisfactoria y resolviendo eficientemente cualquier consulta o necesidad que puedan tener. Si eres proactivo, orientado al servicio al cliente y capaz de mantener la calma en situaciones desafiantes, nos encantaría que te unieras a nuestro equipo"

**Responsabilidades del puesto**
- Dar continuidad a la comunicación directa con nuestors huespedes y atender cualquir tema realcionado con nuestro servicio durante su estancia.
- Gestonar plataformas de control de acceso remoto y asegurar la entrada autónoma de nuestros huespedes.
- Fungir como concierge digital, integrando las solicitudes y comunicando las necesidades con el equipo operativo.
- Asegurar que el proceso de check in-check out se desarrolle de la mejor manera posible y los huespdes se sientan acompañados.

**Requisitos**
- Requisitos:Estar cursando los últimos semestres de carreras relacionadas con Lic. en turismo o afines.
- Tener experiência en atención a clientes. (Hoteleria, Restaurante o posiciones de servicio y atención)
- Proactividad y capacidad para trabajar en equipo.

Jornada:
Posición remota, prescencia en oficina segun sea requerido ( 2 a 4 veces al mes para prsentar reportes, capacitacion y actualización de procesos.)

Horario: Lunes a Jueves de 7pm a 12 pm / Viernes de 7pm a 1am / Sabado de 3pm a 1am / Domingo de 9am a 12am
- Descanso entre semana

Tipo de puesto: Medio tiempo

Salario: $3,500.00 - $5,000.00 al mes

Horas previstas: de 30 a 48 por semana

Horario:

- Disponibilidad en noches
- Fines de semana
- Incluye fines de semana

Idioma:

- Inglés (Deseable)

Lugar de trabajo: Empleo presencial



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